DCA recently co-hosted an Executive Luncheon with AADL during the ADMA Global Forum Event in Sydney with Senior Marketing Leaders. In an open forum format presented by Clare Smith (Director, Digital and Customer Marketing) from Roadshow Films (part of the Village Roadshow Group), we delved deep into the factors required to succeed in delivering unique and personalised customer experiences through optimal use of data and technology.
The ARMS Board is pleased to announce that ResearchMaster, leading provider of research management solutions in Australia and New Zealand has joined ARMS as Gold Corporate Partner this month
City of Fremantle has chosen Database Consultants Australia (DCA) as the preferred
supplier to deliver their smart city parking strategy.
DCA enabled ISUZU’s business transformation to data-driven and customer-centric experiences. By simplifying and automating their systems, DCA built the foundation for an insight-led culture.
ADMA showcases how DCA’s work with Lifeline illustrates the path a Not for Profit can take toward a state of industry compliant, connected, intelligent donor data management.
DCA has strengthened its presence in Smart Cities by winning yet another major local government contract for a fully integrated Smart City Parking Technology solution. The City of Port Phillip has selected DCA ahead of its competitors to deliver a full scope of services.
F&P Magazine has published an article by DCA’s Martin Soley in the December edition of their Fundraising magazine in which Martin shares his six top tips for using data to create loyalty for Not for Profit organisations.
Auckland Transport, New Zealand’s largest transport authority, has selected DCA to fulfil their requirements to digitise Auckland’s SmartCity on-street paid parking.
Sydney Trains, which provide over 320 million passenger journeys per year, has elected to extend their contract with DCA following 3 years of successful collaboration.
DCA’s Martin Soley shares the key trends that he sees impacting on organisations in the NFP sector in Fundraising and Philanthropy Australia Magazine.
Already renowned for being the fastest-growing Smart City Parking application in Australia, PayStay has further enhanced this reputation by registering its 300,000th Australian user.
The City of Bunbury has completed an overhaul of their CBD parking operation, with a major change being the inclusion of PayStay for on-street parking.
The 2017 ResearchMaster Conference, held at the Four Points by Sheraton Docklands, Melbourne on 27-28 July, was yet another successful conference enjoyed by the RM user community.
Lifeline partner with DCA to deliver their next generation of Donations Management technology and achieve a Single Customer View of their Supporter base.
The Directorate of Service Oriented Architecture Delivery worked with IBM, the CIOG Integration Industry partner, and Database Consultants Australia, the ANZ Bank Integration Partner to provide Defence with credit card services for undertaking Defence procurement.
PayStay, the mobile payment solution provided by DCA, has continued kicking goals early into 2017, with some major developments to start the year.
The highly anticipated biennial ResearchMaster User Conference in Melbourne is scheduled for 27th – 28th July 2017.
The ResearchMaster team warmly welcomes Telethon Kids Institute to our RM family.
ResearchMaster will once again be the Gold Sponsor for the ARMS (Australasian Research Management Society) Conference.
DCA selected by Multiple Sclerosis (MS) for complex Salesforce migration project, offering in-house end-to-end data solutions, expertise in not-for-profit with the capacity to perform all aspects of MS’s migration project in-house.
DCA’s longstanding relationship with the City of Melbourne is set to continue. Following a rigorous international tender process, the City of Melbourne has opted to award its Smart City parking technology contract to DCA.
La Trobe University has successfully implemented its new Research Management system, ResearchMaster Enterprise 6
Over the past few months, IncNet has provided data services work for some major IT vendors including Adobe, Dell, Dropbox, Kronos and SAP.
Palo Alto stays with PinForce and upgrades their PinForce Mobile system from the Windows platform to the newer Android version, using the later version of PinForce installed on Samsung Galaxy S7 devices.
ACU’s Graduate Research Office has recently gone live with a Variation to Candidature eForm using ResearchMaster’s HDR Candidature Management Online Form domain.
DCA’s stellar reputation as pioneers of the parking industry has been heightened, claiming the nationally recognised Parking Industry 2016 Excellence in Innovation and Technology award.
DCA will once again attend the annual Parking Australia Convention & Exhibition (PACE), the largest gathering for the parking industry, taking place on November 8-10.
DCA is thrilled to announce a major contract award with one of Australia’s most iconic local government organisations, the City of Yarra. The Victorian council, adjacent to the City of Melbourne, selected DCA to roll out the latest in parking technologies through a formal tender process.
This year’s 2016 University Research Offices of New Zealand (URONZ) conference will be held at AUT, Auckland, on 28th and 29th November.
The winner of the 2016 ResearchMaster Award for Excellence in Research Management has been announced as the Researcher Development and Training (ReDTRain) team from USQ.
Australia’s leading mobile parking application PayStay has hit another incredible milestone, exceeding 150,000 registrations. This 50% increase in take-up rate took only six months to achieve, having reached the 100,000 mark in February 2016.
DCA selected by Diabetes NSW to perform a large Microsoft Dynamics data migration project that involved a CRM data cleanse on two databases, consolidation and creating a single customer view.
ResearchMaster is pleased to announce that after passing the annual external audit, ISO 9001:2008 accreditation has been renewed.
Representatives from 14 Australian and New Zealand universities came together earlier this month at the ResearchMaster eForms User Forum in Melbourne.
DCA was selected by the Australasian branch of Viking Cruises to provide solutions to their problem of not being able to optimise their data and their data-driven marketing activities.
ResearchMaster is pleased to once again be sponsoring the ATEM/Campus Review Award for Excellence in Research Management.
The International Network of Research Management Societies 2016 Congress will be held at the Melbourne Convention and Exhibition Centre from 11-15 September 2016.
DCA has reached agreement with Fairfax Media to purchase its Fairfax MarketBase business unit. In conjunction with DCA’s IncNet business this creates a premier database network with considerable scale and reach.
ResearchMaster is pleased to announce that the winner of our QPR Conference Student Sponsorship is Wade Kelly from Charles Sturt University.
The University of Adelaide has successfully implemented its new Research Management system, ResearchMaster Enterprise 6.
PayStay, a mobile parking payment app developed for the Australian market, has reached the ambitious target of 100,000 subscribers well ahead of schedule. To put that into perspective, you can fill the MCG with PayStay users.
Parking is like real estate, difficult to find and often more costly than expected. Thanks to PayStay’s latest feature, finding this prime real estate just became much easier.
ParkNet, a powerful real-time parking space monitoring tool, is live in the City of Gold Coast – giving council modernistic insights into parking behaviour that is unlike any other on Australian soil. The Gold Coast selected the technology to ensure their parking network was seamless and simple ahead of the 2018 Commonwealth Games which will be hosted by the City.
ResearchMaster is pleased to announce that Lincoln University has successfully completed their transition from RME5 to RME6.
DCA offers a range of private cloud, managed services and hosting solutions to simplify your operation in our Melbourne and Sydney-based secure data centres.
While still relatively new to the market, the Australian owned and run application has made further enhancements to increase its user experience.
Database Consultants Australia CEO Declan Ryan gives his insight into the ever developing world of M-Commerce.
DCA Data Services chosen by Melbourne Storm to provide a comprehensive marketing database containing a single customer view of all members and fans and their Omni-channel activity.
DCA has proved once again that we are the top of the parking industry with recognition in the Parking Industry Australia 2015 Awards.
Earlier this month the ResearchMaster user community enjoyed another successful ResearchMaster Conference, held at The Westin Melbourne on 6th and 7th Augus
Home Timber & Hardware Group (HTHG), a division of Woolworths Limited made up of retail brands Home Timber & Hardware, Thrifty-Link Hardware and Plants Plus, has chosen DCA to supply and manage an integrated Loyalty System across the three brands.
DCA’s mobile parking application PayStay has celebrated its first birthday in style, with Bunbury, Western Australia going live on the 3rd of August – making PayStay now available across 4 Australian states.
DCA’s very own pay-by-mobile parking application, PayStay, has spread its wings further with another three Australian authorities selecting PayStay.
More than 12 clients have joined the PinForce family since late last year including regional councils, metropolitan cities and even private entities; bringing the total to well over 170 municipalities, airports and universities.
The City of Melbourne’s inaugural artist-in-residence, Gideon Obarzanek, has produced an entertaining tongue-in-cheek video on the tough job faced by parking inspectors.
PayStay, DCA’s pay-by-phone parking technology, is expanding rapidly with recent deployments in Queensland and New South Wales.
DCA expands it’s national presence into Queensland and opens Gold Coast office.
DCA’s client had replaced its old CRM system and needed to migrate approximately 30,000 records to the new Salesforce system, with data first mapped to fit its customised system.
The initial rollout of the technology across the Sydney Trains network was a resounding success. And it continues to get even better.
DCA has been awarded a significant tender from the Gold Coast City Council to replace the city’s ageing fleet of parking meters with hi-tech PinForce solutions.
DCA successfully performs complicated database cleanse and de-duplication for The Australian Literacy and Numeracy Foundation.
DCA’s expansion continues with the acquisition of the market-leading IncNet database business.
Following a successful deployment in North Carlton, DCA’s pay-by-phone parking solution is being rolled out across the City of Melbourne.
PinForce v5 on Android handheld devices has been successfully deployed as EPIN penalty infringement management system throughout the Sydney Trains network incorporating the city’s trains, ferries and buses.
ResearchMaster is proud to announce that we have been granted the Quality Management System 15 Year Silver Award, in recognition of the efforts we have made in the management of our Quality Systems.
ResearchMaster is proud to once again be sponsoring ARMS.
DCA has acquired the assets of Wilson Technology Solutions’ NoticeIT and EnforceIT infringement processing and issuing business.
As a provider of outsourced subscription management services for ABC Organic Gardener magazine, DCA congratulate ABC Publishing on this publication’s recent success in winning HMAA Laurel awards in multiple categories.
The City of Melbourne recently awarded DCA a significant tender to roll out pay-by-phone parking across more than 12,000 bays throughout the city. The technology will allow motorists to pay by smartphone app or phone, although coins will still be accepted.
ADMA CEO, Jodie Sangster, has issued a warning about the lack of knowledge in smaller Australian businesses of the significance of the new Privacy Act and the implications for marketers on customer data.
New Australian privacy legislation comes into effect on 12 March 2014, governing the way in which businesses collect, store and use data.
DCA is now offering Data Profiles that will give you a visual snap-shot of the state of your data.
The new name and logo of the Parking Association of Australia (PAA) was launched on 20th November 2013. As a proud, long-standing member of the Association, DCA was there to celebrate.
Fairfield City in NSW has changed from a late starter to a leader in electronic compliance by adopting DCA’s PinForce mobility suite for a range of compliance and regulatory activities.
Shoalhaven City has joined neighbouring councils Shellharbour and Wollongong as happy users of PinForce, extending the product’s reach on the NSW south coast.
The Rural City of Murray Bridge (RCMB) became the first rural council in South Australia to enter the electronic era of compliance management, selecting DCA PinForce to move its compliance activities from traditional handwritten processes to modern, electronic, automated activities.
The 2nd ATEM / Campus Review Best Practice Awards Ceremony was held on Monday 16th September at the Cascade Brewery in Hobart, as part of the Tertiary Education Management Conference (TEMC).
Regional areas are increasingly choosing PinForce products to replace outdated methods of parking enforcement. Muswellbrook Shire Council in NSW is the latest to be welcomed into the PinForce family.
After a public tender process, the City of Port Adelaide Enfield has chosen PinForce as their new infringement system. This council will be among the first PinForce sites in South Australia to go with our Android-based platform.
ResearchMaster is pleased to announce that La Trobe University have successfully deployed their online Research Project Requests using ResearchMaster’s eForms and Workflow solution.
DCA was a gold sponsor for the Australian National Parking Steering Group’s (ANPSG) 16th annual workshop held from 7-9 August at the Melbourne Town Hall.
ResearchMaster is pleased to announce that Australian Catholic University (ACU) have successfully implemented their online Academic Progress Reviews (APR) using ResearchMaster’s eForms and Workflow solution.
Bankstown recently decided to expand its capabilities with the implementation of DCA’s innovative PinForce Duress Alarm module and ultimately ensuring officer safety whilst in the field.
City of Joondalup has extended their Rangers capabilities with the adoption of PinForce City Wide into their Local Laws and Animal areas.
Honda Australia recently selected DCA as the preferred supplier for the capture of infield data from a variety of events & sponsorships.
Darwin Waterfront Corporation has selected PinForce Mobile to assist them with their enforcement activities on the exciting newly developed Darwin foreshore.
ResearchMaster is pleased to be a sponsor of this year’s Australian Ethics Network (AEN) Conference at Fremantle 27-29 November 2013, the leading event of its kind in Australasia.
We would like to thank all our delegates for attending the 2013 ResearchMaster Conference at the Park Hyatt in Melbourne 25-26 July.
The City of Darebin went live this month with their new handheld system PinForce Mobile after completing a public tender to select their preferred solution and decommissioning previously out dated technology through this process.
Perth Airport has selected PinForce Mobile as the handheld solution of choice
DCA recently project managed the end-to-end coordination of the direct mailing campaign for Occupational Therapy Australia’s (OTA) upcoming 25th National Conference and Exhibition.
DCA provides all the data processing and mailing production for beyondblue’s landmark survey of 50,000 Australia’s doctors and medical students resulting in a high response rate.
Enabling council to more effectively collect data to assist with parking management strategies.
The DCA BPO team, via the internal DCA call centre, jumped to action to assist this leading Super Fund provider in contacting over 1100 members before their membership lapsed.
DCA welcomes one of the last remaining major Airports on the Eastern Boarder as a valued client.
ResearchMaster is pleased to be continuing our long term sponsorship of the ARMS Conference.
Wollongong Hospital has selected PinForce Mobile as their preferred penalty infringement notice (PINs) issuing solution. This new relationship marks PinForce’s first foray into providing compliance technologies into hospitals.
ResearchMaster is pleased to announce that our annual ISO 9001:2008 accreditation has once again been renewed after passing our annual audit.
DCA’s innovative PinForce Mobile solution has recently been deployed at Hawkesbury as the city’s new infringement issuing system.
DCA’s Data Services team managed C5’s complete Direct Mail Marketing Channels program in promoting their Anti-Corruption Seminar to thousands of contacts in Australia and abroad.
City of Swan has joined our growing PinForce Mobile family in Western Australia.
New Zealand’s top ranking PBRF university, Victoria University of Wellington, have successfully implemented their online Human Ethics applications using ResearchMaster’s eForms and Workflow solution.
Evidence supplied by PinForce Sentinel sensors has now been used in 7 successful prosecutions.
DCA is proud to announce the latest addition to our growing family of PinForce Mobile handheld users in South Australia, the City of Charles Sturt.
Applications are now open for the 2nd Annual ATEM/Campus Review 2013 Best Practice Awards in Tertiary Education Management
DCA is now certified to be compliant with the PCI DSS standard after passing a rigorous auditing process.
Darwin City installation places PinForce in every Australian mainland capital cit
City of Kalgoorlie – Boulder goes high tech with PinForce LPR and across the country Mount Isa City Council to go live with PinForce Mobile in early 2013.
DCA wins Parking Association of Australia Infrastructure category award for PinForce Sentinel solution.
A DCA client has successfully prosecuted an infringement, issued from PinForce Sentinel, through the Magistrates Court in Victoria.
The winner of the ResearchMaster Award for Excellence in Research was Dr Erich von-Dietze from Murdoch University, for his winning project on Animal Ethics Management.
Armidale Dumaresq Council recently went live with PinForce Mobile handheld devices and DCA are currently installing 860 sensors throughout the CBD including both on street and off street car parks.
Launceston City Council and Clarence City Council choose PinForce to manage their infringements.
DCA is now live at Port Macquarie-Hastings Council with 600 PinForce Sentinel underground parking sensors.
DCA has been selected by Camp Quality to develop a cost effective and high quality solution to manage donations processing for their Fundraising appeals.
DCA’s services for the processing of data-entry of membership forms for Spotlight’s VIP Club and Adventure Club have been expanded.
DCA has been selected by Universal Magazines to manage the data cleansing and auditing requirements for their subscription database and subsequently improve the data quality.
DCA has installed PinForce LPR, at Wagga Wagga City Council after a thorough process of trial and planning.
DCA has been selected by The University of Melbourne to perform an urgent mailout of letters and surveys to 800 nurses at very short notice (5 days) and with emphasis on data quality.
RMPL is pleased to announce that the winner of our QPR Conference Student Sponsorship is Bonnie Dean, from the University of Wollongong.
DCA selected by Pacnet to conduct an extensive audit and analysis of over 55,000 records as well as providing Pacnet with a centralised but defined list of their customers and prospects.
DCA has been selected to develop a web based automated file processing and secure distribution service for one of the leaders in the Australia Banking and Finance industry.
DCA selected by NRMA to provide a full subscription management service managing every aspect of the the subscriptions for both Australian Caravan+RV and Australian Classic Car magazines.
DCA has been awarded the prestigious City of Melbourne contract to deliver the entire PinForce integrated suite of parking technology solutions.
DCA welcomes City of Fremantle, City of Joondalup and City of Mandurah to the PinForce family, joining the Rottnest Island Authority who jumped on board earlier this year.
PinForce City Wide and PinForce Mobile fulfill the requirements of the Rottnest Island Authority to maintain a database of registered boats and manage infringements relating to boating activity on the island.
DCA to develop a web enabled, competency self-assessment tool to provide ACHSM with a professional development survey.
ResearchMaster is pleased to announce that Charles Sturt University (CSU), Australia recently selected the RME product suite as their Research Administration solution.
DCA is pleased to announce another successful deployment of PinForce Sentinel at Manningham City Council in Victoria.
DCA is proud to announce that PinForce LPR Licence Plate Recognition has been operating successfully in Byron Shire in NSW since early 2010.
ResearchMaster is pleased to announce that Victoria University, Australia recently selected the RME product suite as their Research Administration solution.
DCA are pleased to announce that the City of Greater Dandenong in Victoria is now live with PinForce City Wide.
DCA is very pleased to be commissioned, to review and deliver a consolidated view of Charles Sturt University’s Alumni/Office of Corporate Affairs data repositories.
DCA has been engaged to provide the data migration services to take the information of the initial 10 professions and to cleanse, merge, deduplicate, and upload the data into the new AHPRA registration management system.
DCA is pleased to announce that Pittwater City Council has gone live on the Council’s website with the innovative PinForce Images Online module.
DCA has been awarded Microsoft Gold Certified Partner status in recognition of the highest level of competence and expertise with Microsoft technologies.
PinForce City Wide has been designed for Councils or organisations who use manual or partly automated processes in the field for issuing compliance notices or carrying out health, building or planning inspections.
DCA has been engaged to provide its specialised data cleansing, enhancing and matching services using its Nirvana software.
DCA scores 93.70% for customer satisfaction in the 2009 Australian Achiever Awards for Victoria’s Computer Systems and Software Services category.
DCA has been notified by the Department of Treasury and Finance that we have been successful in our bid for inclusion on the Whole of Victorian Government (WoVG) eServices Panel – Specialist Services.
DCA’s Melbourne Call Centre services engaged by Engineers Australia to confirm and update member contact information.
As part of the growing PinForce offering, DCA are proud to offer PinForce LPR, a state-of-the-art mobile License Plate Recognition (LPR) system.
DCA would like to welcome Pittwater City Council as the latest NSW SDRO PinForce client to select DCA’s highly successful PinForce infringement issuing solution.
DCA ‘s state of the art Vehicle Detection System – PinForce Sentinel – has been released
DCA would like to welcome our first Australasian Airport client as a valued PinForce customer, and it’s the biggest – Sydney Airport Corporation.
ResearchMaster are pleased and excited to welcome Deakin University to their client list, joining the growing number of institutions adopting ResearchMaster Enterprise (RME) as the preferred research management system in Australia and New Zealand.
DCA would like to welcome New Zealand’s second largest City Council, Christchurch City Council, on board as a customer of PinForce, DCA’s successful infringement management solution. This now means that DCA has as valued customers New Zealand’s two largest cities utilising DCA’s industry leading solution in Auckland City Council and Christchurch City Council. January 2008