arrHitInfo=new Array("00,101,1,103,1","000,5,2,14,1,17,1,36,1,60,1,61,1,72,1,88,1","00pm,102,1,104,1","010807,101,4","02109,20,1","03,21,2,101,1,103,1","0351,12,1,14,1,20,1,61,1,77,1,78,1,94,1","060910,102,4","080810,103,4","10,60,1,57,2,81,1,101,1,104,1","100,100,1,39,1","10330,20,1","12,60,1","130,3,1","14,16,1,36,1","15,60,1,75,1","150,36,1","160,5,1","17,102,1","17799,30,1","18,101,1","180,42,1","1800,15,1","19,12,1,60,1,57,1","1940,11,1","1993,36,3,44,1","1994,36,2","1995,36,2","1996,36,2","1998,36,2","1999,16,1","1st,44,1,57,1,102,1","20,45,1","200,5,1","2000,16,1,23,1,36,2,62,1","2001,36,2","2002,36,1","2003,36,2,72,1","2004,10,1,36,2,87,1","2005,10,2,23,1,36,2,79,1","2006,36,2,58,10,86,1","2007,15,1,36,2,39,1,57,2,59,8,86,1","2008,36,2,60,11,59,1,86,1","2009,36,2,57,1,61,24,75,1,86,1","201,12,1,14,1,20,1","2010,47,3,36,2,57,20,74,5,101,1,102,1,103,1,104,1","2011,57,3","2060,12,1,14,1,20,1","21,17,1","22,14,1","24,15,1,43,1,61,1,96,1","24th,103,1","25,32,1","2650,20,2","2919,20,2","2nd,36,1","30,17,1,27,1,44,1,45,1,57,1,85,1","300,36,1,88,2","3003,9,1,10,1,11,1,13,1,15,1,16,1,17,1,20,1,21,1","300810,104,4","32,60,1","320,13,1","3224,20,1","330,36,1","3466,77,1,78,1,101,1","355,9,1,10,1,11,1,13,1,15,1,16,1,17,1,20,1,21,1","3rd,7,1,12,1,20,1","40,2,1,36,1","400,91,1","4198,12,1,14,1,20,1,94,1","45,36,1,61,1","454,20,1","50,39,1","500,42,1,61,1,72,1","58,20,1","5822,57,1","600,61,1","61,9,2,10,2,11,2,12,2,13,2,14,2,15,2,16,2,17,2,20,4,61,1,77,5,78,5,92,2,93,2,94,2,95,2","617,20,1","6406,20,1","65,36,1","66,20,2","70,14,1,18,1,61,1","800,36,2","85,61,1","866,20,1","8877,12,1,14,1,20,1,61,1,77,1,78,1,94,1","90,88,1","9000,10,1,17,1,20,1,103,1","9001,9,1,10,1,11,1,13,1,15,1,16,1,17,1,20,1,21,1,92,1,93,1,95,1","9031,9,1,11,1,13,1,15,1,16,1,77,1","9090,77,1,78,2,92,1,93,1","9099,21,1,77,1,78,1,95,1","93,61,1","9320,9,2,10,2,11,2,13,2,15,2,16,2,17,2,20,2,21,2,77,3,78,3,92,2,93,2,95,2,103,1","95,58,1","9569,77,1,78,1,101,1","96,61,1","973,20,1","9879,12,1,14,1,20,1,94,1","99,11,1","abilities,25,1,45,1","ability,15,1,17,1,27,1,48,1,49,1,54,1,58,1,61,1,73,2,85,1,101,4,104,1","able,2,1,8,1,9,2,11,1,12,1,14,1,15,5,16,1,23,3,26,1,27,1,33,1,43,1,54,1,60,1,59,1,61,3,70,1,96,2","abn,9,1","aboutdca,1,4","abreast,43,1,96,1","abroad,25,1","abuse,17,1","academic,25,1","accept,22,1","acceptable,25,1","acceptance,23,1","accepts,15,1","access,12,1,14,1,16,1,17,1,43,1,54,1,61,3,64,1,65,1,75,1,89,1,96,1,98,1","accessible,91,1","accessories,53,1,54,2,76,1","accidents,17,1","accommodate,9,1,30,1","accommodates,29,1","accommodation,17,1,80,1","accomplished,5,1,11,1","accomplishments,25,4","according,28,1,81,1","account,14,1,100,7,39,1,65,1,74,1","accountability,17,1","accounting,52,1,29,1","accountmgr,100,4","accounts,9,1,14,1","accreditation,10,2,40,1,57,1,80,1,101,1","accreditations,40,4","accuracy,11,1,12,1,35,1,59,2,71,1","accurate,12,1,13,1,27,1,42,1,61,1,63,1,71,1,73,1,101,1","accurately,12,1,53,1,25,2,26,3,76,1","acfi,80,1","achieve,3,1,57,3,61,1,87,1","achieved,17,1,59,1,61,1","achievement,10,1","achievements,17,1,25,2","achiever,58,2,61,2","achieves,47,1,36,1,57,1,59,1","achieving,3,6,4,1,5,1,6,1,7,1,8,1,9,1,22,4,25,4,49,4,43,4,44,4,45,4,74,4,81,4,87,4,96,4,99,4,103,1","achs,10,1","acknowledge,22,1","acquire,57,1","acquired,17,1,25,1","acquires,36,2","acquisition,2,1,14,2,32,1,48,1,36,2","across,1,1,8,1,10,1,17,3,18,1,52,1,34,1,60,1,61,2,66,1,76,5,85,1,99,1,101,2","act,22,1,38,1,72,1,87,1","actioning,15,1","activation,2,1","active,3,1,65,1,97,1,103,1","activities,100,1,26,1,31,1,43,2,60,1,85,1,87,1,89,1,96,3","activity,9,1,75,1","actmgr,100,1","actual,61,1,83,1","acute,10,2","adapt,85,1","adaptability,22,1","adaptable,44,1","adapted,48,1","add,14,2,53,1,54,1,57,1,62,1","added,5,1,9,1","adding,9,2,14,1","addition,3,1,9,1,12,1,27,1,57,1,58,1,61,1,87,2","additional,12,1,25,1,54,1,61,1","address,14,1,20,4,51,4,25,1,27,1,29,1,32,1,34,1,43,1,59,1,61,1,63,1,77,4,78,4,90,4","addressed,63,1","addresses,29,1","addressing,59,1","adelaide,58,1,72,1","adequate,13,1,22,1","adhere,2,1","adherence,13,1","adjustments,84,1","adma,2,1,32,1,40,4","admin,38,1,39,1,98,1,102,2","administer,60,1,57,1,71,1","administration,10,2,21,5,36,1,42,1,61,1,74,1,102,1,103,2","administrative,103,1","administrator,39,1,45,1,74,2,102,5,103,7","administrators,45,1","admission,10,1,60,1","adopted,60,1","adopting,60,1","adults,17,1","advance,64,1","advanced,66,1,103,1","advances,59,1,61,1","advantage,14,1,31,1","advantages,61,1","adventures,81,1","advertisement,45,1","advertising,2,1","advice,64,1","advised,44,1,45,1","advisory,79,2","affairs,57,3,61,1,96,1","afl,87,1","against,18,1,29,5,44,1","age,11,1","aged,36,1,42,8,60,1,59,1,61,1","ageing,17,1","agencies,15,1,35,1,36,1,42,3,60,1,76,5,84,1,97,1","agency,4,1,13,5,42,1,60,1,57,1,76,4,80,1,84,8,86,1","aggregated,73,1","agreement,10,1,57,1","agreements,60,1,76,1,80,1,91,1","ahml,57,1","ahpra,47,1,57,8","aid,15,1","aiders,87,1","aim,13,1","aimed,3,1","airport,60,4","alcohol,10,1,17,1,57,1","alert,36,1,61,1","alerted,46,1","alerts,18,1,66,1","algorithm,44,1","algorithms,5,1,11,2,61,2","aligning,64,1","alike,12,1","alliance,40,4,61,1,76,1,79,1","allied,36,1,57,1","allocate,62,1,76,1","allocation,28,1","allow,4,1,11,2,13,2,17,1,26,1,35,1,57,1,61,2,62,1,85,1","allowed,8,1,12,1","allowing,15,1,26,1,62,3,65,1,66,1,76,1,99,1","allows,5,1,14,1,26,1,54,1,57,1,61,1,62,1,64,1,76,1,87,1,88,1","almost,72,1","alone,52,1","along,12,1,53,1,25,1,44,1,61,1,70,1,76,1","already,12,2,25,1,60,1","alternative,5,1,15,1","alternatively,31,1","alumni,57,3","always,21,1,100,1,74,1","alzheimer,47,1,57,4","amas,32,1,40,4,63,1","amendments,33,1","amount,44,1","amp,2,1,3,4,22,4,26,1,36,1,43,3,61,3,75,4,76,1,81,5","amsrs,2,1","analyse,4,1,48,1,62,5,75,1,76,5","analyses,84,1","analysis,1,1,13,3,100,1,23,1,26,19,27,2,48,5,59,1,63,1,64,1,85,1,86,1,99,1,101,2,104,1","analyst,39,6,101,1","analysts,39,1,101,2","analytical,44,1","analytics,75,6","andersen,2,1","animal,71,5","announce,57,2,61,2","announcements,61,1","annoyance,63,1","annum,36,1","another,14,1,58,1,61,1,87,1","answer,12,1,49,1,44,1,45,1,70,1","anthill,58,3","anticipated,11,1,44,1","anticipating,65,1","anything,49,1,45,1","apart,16,1","appear,45,1,71,1","appearance,22,1","append,29,5,32,2","appending,28,1,29,2","applicant,102,1","application,4,6,13,5,19,1,23,7,35,5,36,2,45,1,57,3,85,1,86,2,104,3","applications,1,10,2,9,4,4,5,4,6,4,7,4,8,4,9,4,11,4,12,5,13,4,14,4,15,4,16,4,18,8,19,4,52,8,53,3,23,9,24,8,26,8,27,8,28,13,29,9,30,8,31,8,32,8,33,8,34,8,47,8,50,8,37,8,38,8,42,8,62,8,63,8,64,8,65,8,75,8,76,10,79,8,80,8,82,8,84,8,85,9,86,1,89,8,91,8,92,8,93,8,97,8,99,1","applied,49,1,45,1","apply,100,1,23,1,28,3,44,1,45,1,62,1,101,1,102,1,103,1,104,1","applying,25,1,45,2,99,1","appointments,84,1","appreciate,25,1,89,1,98,1","appreciates,22,1","approach,3,1,17,1,29,1,33,1,44,1,57,1","appropriate,61,1,84,1,102,1","appropriately,52,1","approved,15,1","approximately,11,1,14,1,36,2,39,1,61,1,72,1,87,1","april,57,2","architect,23,1","architected,62,1","architecture,23,1,54,1,62,1","area,52,2,53,1,30,1,64,1,73,1,87,1,101,1","areas,8,1,17,1,18,1,21,1,46,1,43,1,60,1,59,2,61,2,66,1,74,1,87,1,96,1,99,2","areers,101,1","argusconnect,36,2,57,1","arms,79,1","around,14,1,17,1,19,2,22,1,33,1,36,1,43,1,62,2,76,1,79,1,85,1,87,1,96,1,99,1","arranged,15,1","arrangement,57,1","arranging,103,1","arrival,46,1,53,1,73,1,76,1","arrive,44,1","art,14,1,36,1,53,1,58,1,61,2,71,1,73,1,76,1,87,1","articles,25,1,36,8,60,8,56,8,57,8,58,8,59,8,61,8","ascertain,45,1","ascertaining,28,1","asia,20,1,36,1","ask,22,1,44,1","asked,49,2,45,1","asp,23,1","aspects,13,1","assess,31,1,44,1,58,1","assesses,45,1","assessment,10,1,17,3,57,1,80,1","assessments,18,1,80,2","asset,16,1,71,1","assign,62,4","assigned,84,1","assignment,13,1","assignments,44,1","assimilates,29,1","assist,26,1,28,1,34,1,35,1,43,1,59,2,61,1,62,1,84,1,96,2,103,2","assistance,19,1,99,1","assistant,46,4,41,4,53,4,54,4,66,4,67,4,68,4,69,4,70,4,71,4,72,4,73,4,74,1,76,5,83,4,102,5","assistants,54,1","assisting,99,1","assists,26,5","associated,60,1,62,1","association,2,1,47,1,40,4","associations,2,1,52,1,35,2,76,1,85,1,88,1","assurance,63,1","assured,44,1","ats,57,1","attains,36,1,61,1","attend,43,2,87,1,96,2","attendance,17,1,84,1","attendances,60,1","attended,25,1","attendees,61,1","attending,25,1,43,2,96,2","attention,103,1","attracting,3,1","attractive,5,1,100,1,102,1","attributes,36,1","au,9,1,10,1,11,1,12,1,13,1,14,1,15,1,16,1,17,1,20,4,21,1,100,1,38,1,61,2,74,1,77,5,78,5,92,1,93,1,94,1,95,1,101,1,102,1,103,1,104,1","auburn,60,1","auckland,60,1,56,1,72,1","audience,16,1","audit,27,2,28,1,33,13,86,1","audits,70,1,71,1,85,1","aug10,103,1","august,61,2,74,2,103,1","ausindustry,36,1","australasia,36,4,58,1,61,1,72,2","australasian,60,1,79,1","australia,1,5,2,4,3,8,4,8,5,8,6,8,7,8,8,8,9,9,10,5,11,9,12,11,13,9,14,11,15,9,16,10,17,5,18,4,19,9,20,14,21,10,22,9,51,12,52,4,100,9,23,4,24,4,25,8,26,4,27,4,28,4,29,5,30,4,31,4,32,5,33,4,34,4,46,4,47,9,48,8,49,8,50,4,35,8,36,12,37,4,38,4,39,8,40,4,41,4,42,5,43,8,44,8,45,8,53,4,54,8,60,10,55,8,56,8,57,15,58,10,59,9,61,15,62,4,63,5,64,4,65,4,66,4,67,4,68,4,69,4,70,4,71,4,72,5,73,4,74,8,75,4,76,9,77,12,78,12,79,5,80,4,81,8,82,4,83,4,84,4,85,4,86,8,87,8,88,11,89,4,90,12,91,4,92,4,93,4,94,8,95,8,96,8,97,6,98,8,99,8,101,11,102,9,103,8,104,9","australian,2,2,36,1,42,1,57,3,58,5,61,3,62,1,76,1,79,1","authorised,38,1","authority,58,1,61,1","automate,9,1,10,1,57,1","automated,9,1,36,1,53,4,60,1,61,1,70,1","automatic,16,1,29,1","automatically,60,1,61,1,66,2,80,1","automation,62,1","automotive,1,1,19,1,36,2","availability,61,1","available,12,2,100,8,25,1,44,1,57,1,61,3,66,1,74,5,76,2,84,1,85,4,86,1,87,1,89,1,101,4,102,4,103,4,104,4","average,25,2","avoid,44,1","award,58,1","awarded,47,1,36,10,57,1,61,2","awards,25,2,36,1,58,2,61,2,62,1,81,2","aware,61,1","backed,71,1","backend,46,5,41,4,53,4,66,4,67,4,68,4,69,4,70,4,72,4,73,4,83,4","background,23,1,25,1,44,1,45,1,62,1","backgrounds,44,1","backup,30,1","backups,102,1","ballarat,47,1,36,1,57,2","bangkok,1,1,3,1,20,10,51,8,36,1,44,1,77,8,78,8,90,8,94,4,95,4","bank,9,4","banking,1,1,5,1,9,1,19,1,34,1","banks,36,1","bankstown,55,1,58,1","bar,54,1","barcode,29,1","barwon,8,1,10,19","base,5,1,12,1,27,1,31,1,62,1,64,1,79,1,89,1","based,2,2,10,2,11,1,13,1,17,2,22,1,23,2,31,1,46,1,49,1,36,2,43,3,45,4,53,1,60,1,57,3,61,4,62,1,70,1,75,1,76,1,85,1,91,1,96,3,97,1,99,1,101,1,102,1,103,2","bases,52,1,28,1,29,5","basic,23,1","basis,4,1,9,1","batch,34,1","batching,34,1","bay,55,1,58,1,83,4","bdm,61,2","beautiful,14,1","because,64,1,89,1","become,100,1,60,2","becomes,36,1","behalf,2,1,57,1,76,1","behaviour,22,2,64,1","behavioural,45,1,96,1","behaviourally,49,1,45,1","believe,3,1,22,1,43,1,45,1,81,1,87,1","believes,22,1","bellarine,10,1","belonging,43,1,89,1,96,1","benchmark,45,1","benchmarked,33,1","benchmarks,36,1","beneficial,102,2","benefit,12,1,27,1","benefited,4,1,5,1,6,1,7,1,8,1,19,1","benefits,9,1,10,1,11,1,12,1,13,1,14,1,15,1,16,1,17,1,42,1,43,1,61,3,62,1,63,10,66,1,86,1,89,1,96,2","best,3,1,17,1,25,1,26,1,44,1,54,1,57,1,58,4","better,1,1,14,2,29,1,58,1,62,1,73,1","between,7,1,10,3,12,1,14,1,36,1,42,1,44,1,60,2,57,1,61,1,80,1,98,5","bid,61,2","big,87,1","bigger,33,1","biggest,60,1","bill,36,1","billions,54,1","biological,36,1","birth,11,3,61,4","births,61,1","bluebird,61,1","bluetooth,71,1","board,60,2,58,1,61,2,97,1","boat,43,1,81,1,96,1","body,60,1,61,1,79,1","bonds,80,1","bonus,100,1","bonuses,81,1","book,43,1,87,1,96,1","books,87,1,88,1","born,17,1","boston,1,1,20,2,51,8,36,1,44,1,77,4,90,4,94,4,95,4","both,2,2,23,1,29,1,47,1,44,1,60,2,57,2,76,1,79,1,87,1,88,1,101,1,103,1,104,1","bottle,81,1","bowling,87,1","bowls,87,1","box,34,1,87,1","brand,59,1","breadth,101,1","break,87,1","breakout,87,1","breed,57,1","brick,87,1","brief,25,1,44,1,99,1","briefs,99,1","bright,21,5,74,1,87,1","bring,33,1,62,1","bringing,44,1","brisbane,58,1,72,1","broad,59,1,61,1,72,1,102,1","broadcast,2,1,5,2,15,2","broadcasting,34,1","broaden,43,1,96,1","brochure,86,2","brokerage,57,1","brought,14,1,45,1","browser,23,2,75,2","buddy,87,2,96,2","budget,18,1,42,1,87,1","budgetary,101,1","budgeting,17,1","bug,23,1","build,7,1,12,1,52,1,85,1,96,1,102,1,104,1","building,49,1,36,1,43,1,45,1,61,1,64,9,70,2,81,1,86,1","buildingpubs,64,4","built,16,1,76,1,96,1,99,1","bulk,59,2","bulletin,97,1","bundaberg,60,1","burdened,16,1","bureau,32,1,46,4,35,1,41,4,53,4,55,13,66,4,67,4,68,4,69,4,70,4,72,4,73,4,83,4,85,1","burwood,55,1","business,1,1,2,1,4,2,5,2,6,2,7,2,8,2,9,1,11,1,14,1,16,1,17,1,19,1,22,1,100,2,23,3,27,5,28,1,29,1,32,2,34,1,49,2,35,3,36,2,39,6,40,4,43,3,44,2,45,1,58,1,61,2,62,1,85,2,96,5,101,6","businesses,1,1,100,1","busy,57,1","bylaw,71,4","bylaws,35,1,53,1","byron,55,1","call,2,14,14,2,15,5,27,2,29,1,35,1,39,5,61,3,65,9,76,1,85,3,86,1,89,13","callcentreservices,2,4","called,12,1,61,1","calling,2,1,5,1,15,2","calls,12,1,15,3","camera,54,4","cameras,54,1,61,1,66,1","campaign,2,2,15,3,26,10,29,1,34,11,48,6,61,2","campaigns,2,1,5,1,14,1,28,5,48,1,65,1","campaspe,58,1","campuses,60,1","canada,55,1,58,1","canberra,61,1","candidate,100,1","candidates,44,1,45,1","capabilities,2,1,13,1,52,1,25,1,44,1,54,1,61,1,62,1,63,1,83,1,89,1,104,1","capability,12,1,60,1,61,1,71,1","capable,14,1,54,1,71,1","capacity,12,1,14,1,102,1,103,1","capital,58,1,61,1,89,1","capture,13,2,34,1,61,1,75,1,99,1","captured,34,1,64,1","car,54,1","card,9,4,15,1,61,1","care,1,1,8,8,10,16,17,12,18,6,19,2,35,6,36,4,42,26,60,9,57,3,59,3,61,5,76,9,77,1,78,1,80,12,84,10,86,4,91,1,95,18,97,10","career,3,5,9,4,11,4,12,4,13,4,14,4,15,4,16,4,21,4,22,5,25,4,49,4,43,5,44,7,45,4,74,4,81,4,87,4,96,5,99,4,101,1,102,3,103,1","careers,3,8,21,5,22,5,100,6,25,4,49,4,39,8,43,4,44,4,45,4,74,5,81,4,86,1,87,5,96,4,99,4,101,5,102,6,103,6,104,6","caremanager,76,4","carer,42,1,76,5","carnegie,104,1","carry,54,1","carrying,36,1,61,1,70,1","case,4,15,5,15,6,15,7,15,8,15,9,9,10,13,11,9,12,9,13,9,14,9,15,9,16,9,17,13,19,18,23,1,60,1,86,5","cases,4,1,5,1,6,1,7,1,8,1,13,2,23,1,54,2,101,1","casestudiescustswdev,4,4","casestudiesnirvana,5,4","casestudiespinforce,6,4","casestudiessubsplus,7,4","casestudiestcm,8,4","casestudybanking,9,4","casestudybarwon,10,4","casestudydia,11,4","casestudyexpress,12,4","casestudynids,13,4","casestudypacific,14,4","casestudysms,15,4","casestudywv,16,4","casestudyyooralla,17,4","catagory,58,1","catalogue,5,1","categories,14,1,58,1","category,61,1","caution,27,1","cbd,100,1","cdi,1,1","cds,88,1","center,75,1","central,22,1","centralising,99,1","centrally,61,1","centre,2,14,14,2,15,4,23,1,27,1,30,3,35,1,39,5,61,2,65,9,76,1,85,4,86,1,89,13","centred,14,1","centres,17,1,79,9,101,1","ceremony,81,1","certification,47,1,57,2","certified,32,1,36,3,40,4,55,5,59,2,61,3,72,1","chalking,66,1","challenge,52,1,101,1","challenges,100,1,102,1","chance,64,1","change,11,1,14,1,29,1,32,1,44,1,57,1,61,1","changes,87,1","changing,48,1,44,1","channels,89,1","character,66,1","characters,28,2,33,1","charge,9,2","charged,11,1,61,1","chargers,54,1","charges,80,1","charles,57,2","chat,87,2","check,29,5,57,1","chemical,36,1","children,17,1","chiropractors,57,1","choosing,44,2","chosen,22,1,23,1,58,1","christchurch,60,3","christmas,3,1","cinema,81,1","circulation,14,1","cit,87,5","cities,60,1,58,1,61,1","citizen,87,1","city,10,1,36,1,60,18,55,7,56,5,57,8,58,8,61,9,70,2,72,6,81,1","citywide,53,5,56,1,61,2,70,5,86,1","civic,46,4,35,5,36,5,41,4,53,9,61,1,66,4,67,4,68,4,69,4,70,4,71,4,72,5,73,4,83,4","civil,36,1","claiming,80,1","claire,14,2","clarify,44,1","class,81,1,87,1,89,1,91,1","classify,101,1","classroom,97,1","clean,31,1,63,1","cleanliness,33,1","cleanse,57,1,61,1,62,9,76,5","cleansed,33,1","cleansing,2,1,52,1,27,1,28,11,32,10,61,1,63,1,85,1,86,1,99,1","clear,89,1,101,1","clearly,26,2","client,2,1,5,2,8,1,9,9,10,4,11,3,12,2,13,3,14,2,15,6,16,3,17,5,18,13,22,1,52,1,100,1,23,2,27,1,28,1,34,1,36,1,39,5,44,1,60,7,57,2,61,5,62,1,63,9,76,2,79,1,84,4,86,2,91,2,99,1,103,1,104,1","clientdocrep,18,4","clients,1,2,2,1,4,9,5,9,6,9,7,9,8,9,9,4,11,4,12,4,13,4,14,4,15,4,16,4,19,17,22,4,100,1,23,1,25,1,27,2,30,1,31,1,33,1,34,1,35,1,42,2,44,1,60,1,58,1,59,2,61,1,62,2,63,1,72,1,76,1,79,1,84,1,85,1,86,2,89,2,91,1,96,1,99,4,101,1,103,1","clientscasestudies,19,4","clinical,10,2","clo,99,2","close,10,1,12,1,14,1,34,1,44,1,76,1,79,2","closely,8,1,25,1,44,1,58,1","club,3,1,87,6","clubs,52,1,35,2,76,1,85,1,88,1","co,60,2,65,1","code,30,1,31,1,54,1,104,1","codes,2,1,98,1","coding,44,2","coffee,87,1","coffs,55,1","cohesive,4,1,13,1,33,1","coincide,15,1","collaborate,44,1,61,1","collaboration,57,1","collating,34,1","colleagues,45,1","collect,48,1","collected,52,1,75,2","collecting,54,1","collectively,36,1","collects,75,1","coloured,87,1","com,9,1,10,1,11,1,12,1,13,1,14,1,15,1,16,1,17,1,20,4,21,1,100,1,38,1,61,2,74,1,77,5,78,5,92,1,93,1,94,1,95,1,101,1,102,1,103,1,104,1","combination,16,1,23,1,26,1","combine,10,1","combined,8,1,29,1,61,1,102,1","combines,71,1,72,1","combining,65,9,70,1","coming,5,2,6,1,34,1,41,1,65,1,89,1,101,1","commence,36,1","commenced,44,1","commences,36,6","commencing,15,1","commendation,10,1","commendations,58,1","commended,10,1","commerce,100,4,76,1,88,5,98,9,101,4,102,4,103,4,104,4","commercial,9,2,22,1,101,1","commercialisation,76,1,79,1","commercialise,38,1","commission,12,1","commissioned,57,1","commissions,57,1","commitment,2,1,3,6,9,4,11,4,12,4,13,4,14,4,15,4,16,4,22,7,25,4,49,4,43,4,44,4,45,4,58,1,63,1,74,4,81,5,87,4,96,4,99,4,102,1,104,1","committed,22,4,100,1,75,1,103,1","committee,87,1","commonly,53,1,54,1,76,1","commonwealth,80,1","communicable,13,1,36,1","communicate,22,1,52,1,58,1,104,1","communicates,61,1","communicating,15,1,19,1","communication,2,1,10,2,15,1,17,1,22,1,100,1,26,5,27,1,32,1,34,1,38,2,42,1,43,1,57,1,61,1,63,2,65,1,102,1,103,1","communications,10,1,32,1,48,1,80,1,96,1","communicator,101,1","community,1,1,10,3,17,2,19,1,22,1,46,4,47,2,35,6,36,1,41,4,42,10,53,4,60,3,57,5,61,1,66,4,67,4,68,4,69,4,70,4,72,5,73,4,76,5,83,4,87,1","companies,19,1,27,1,30,1,59,1,62,2,63,8,102,1","company,1,1,3,1,12,1,21,1,22,9,100,1,25,1,34,1,43,2,44,1,45,1,61,1,74,1,87,6,89,1,96,1,101,3,102,1,103,1","compared,29,1","compatible,53,1,54,1","compentencies,3,4,9,4,11,4,12,4,13,4,14,4,15,4,16,4,22,4,25,4,49,4,43,4,44,4,45,4,74,4,81,4,87,4,96,4,99,4","competence,36,1,61,1","competencies,3,1,49,1","competing,44,1","competition,34,1","competitive,22,1,54,1,57,1,61,1,102,1,103,1","competitiveness,101,1","competitor,64,1","competitors,49,1","complaints,14,1,65,1,70,1","complement,5,1,61,1","complementary,57,1","complemented,87,1","complementing,9,1","complements,53,1,66,1,91,1","complete,2,1,23,1,48,1,45,1,58,1,73,1,98,1","completed,25,4,47,1,57,2","completely,36,1,61,1","completeness,28,1","completing,57,2","completion,11,1","complex,12,1,16,1,27,1,35,1,57,1,62,1","compliance,9,1,27,1,33,1,46,4,35,5,36,7,41,4,53,10,57,2,58,1,59,1,61,3,66,4,67,4,68,4,69,4,70,7,71,4,72,6,73,4,80,1,83,4,87,1,101,1","compliant,9,1,30,1,61,2,63,1","comply,22,1,61,1,70,2","component,43,1,61,1","components,11,1,27,1","comprehend,26,1","comprehensive,14,1,17,3,18,1,35,1,42,1,58,1,72,1,73,1,76,1,80,1,97,2","comprise,53,1","comprised,62,1","comprises,79,1,87,1","computer,52,1,54,1,61,3,102,1","computing,47,12,53,4,54,1","concatenation,28,1","concerns,22,1","concerts,87,1","concise,25,1,44,1","concurrent,25,1","condition,28,1,33,11","conditions,11,1,43,6,61,1,81,5","conduct,22,1","conducted,44,1,45,1","conference,25,1,61,2","conferences,43,2,96,2","conferred,25,1","confidence,63,1","confident,9,1,96,1","confidential,22,2,38,1","confidentiality,10,1","configuration,23,1","configured,15,1,52,1","configuring,27,1","confirm,61,2","confirmation,84,1","confirmed,11,1","conflicts,84,1","conform,10,1","congratulations,57,1","conjunction,16,1,23,1,61,1","connect,87,1","connectathon,57,2","connectingcare,57,1,61,1","connection,87,1","connectivity,14,1,71,1,98,1,102,1","conscientious,33,1","consensus,45,1","consent,61,1,75,1","consider,44,1","considered,101,1","consistent,17,1","consistently,27,1","consists,66,1","consolidate,62,1","consolidated,29,1,57,2","consolidation,32,9","constant,44,1","constantly,44,1","constituents,58,1","constructed,30,1,43,1","construction,104,1","consultancy,14,1,98,1","consultant,39,4","consultants,1,5,2,4,3,8,4,8,5,8,6,8,7,8,8,8,9,8,10,4,11,8,12,8,13,8,14,8,15,8,16,8,17,4,18,4,19,8,20,12,21,9,22,9,51,12,52,4,100,8,23,4,24,4,25,8,26,4,27,4,28,4,29,4,30,4,31,4,32,4,33,4,34,4,46,4,47,8,48,8,49,8,50,4,35,8,36,8,37,4,38,4,39,8,40,4,41,4,42,4,43,8,44,8,45,8,53,4,54,8,60,8,55,8,56,8,57,8,58,8,59,8,61,8,62,4,63,4,64,4,65,4,66,4,67,4,68,4,69,4,70,4,71,4,72,4,73,4,74,8,75,4,76,9,77,12,78,12,79,4,80,4,81,8,82,4,83,4,84,4,85,4,86,8,87,8,88,8,89,4,90,12,91,4,92,4,93,4,94,8,95,8,96,8,97,4,98,8,99,8,101,9,102,8,103,8,104,8","consultation,28,1","consulted,14,1","consulting,2,1,16,1,100,1,36,1","consumer,29,1,32,1,58,1","consumers,12,1","contact,1,1,2,2,3,1,4,2,5,2,6,2,7,2,8,2,9,3,10,3,11,3,12,3,13,3,14,3,15,3,16,3,17,3,18,1,19,1,20,18,21,1,22,1,51,9,52,1,100,1,23,1,24,1,25,3,26,1,27,1,28,1,29,1,30,1,31,1,32,2,33,2,34,1,46,1,47,1,48,1,49,1,50,1,35,1,36,1,37,1,38,1,39,1,40,1,41,1,42,1,43,1,44,4,45,2,53,1,54,1,60,1,55,1,56,1,57,1,58,1,59,1,61,4,62,1,63,1,64,3,65,1,66,1,67,1,68,1,69,1,70,1,71,1,72,1,73,1,74,1,75,1,76,1,77,13,78,14,79,1,80,1,81,1,82,1,83,2,84,1,85,1,86,2,87,1,88,1,89,1,90,9,91,1,92,2,93,2,94,6,95,6,96,1,97,1,98,1,99,1,101,2,102,1,103,2,104,1","contacted,45,1","contain,75,1","contained,38,1","containing,9,1","contains,16,1,61,1","content,61,1,75,1","context,3,1","continual,61,1","continually,22,1,48,1,59,1,61,1","continue,3,1,16,1,44,2","continued,58,1","continues,47,1,61,1","continuing,13,1","continuous,104,1","continuously,39,1,96,1","contract,2,1,21,13,47,1,36,12,60,1,57,2,61,1,72,1,103,1","contracted,13,1,57,1","contracts,22,1","contribute,96,1","contribution,22,3","contributions,3,1","control,13,2,16,1,23,1,28,1,33,1,62,1,75,1","controllers,98,1","controls,16,1","convenience,98,1","conventional,54,1","conversion,52,1,59,1","conversions,62,1","converting,61,1","cookie,75,1","cookies,75,3","cooperative,79,9","cooperatively,22,1","coordination,103,1","copies,25,2","copy,21,1,25,1,38,2,74,1","cor,87,1","core,2,1,27,5,30,1,32,1,44,1,62,1,89,1","corporate,1,1,3,1,100,1,29,2,44,1,54,1,57,3,61,1,87,1","corporates,63,1","corporation,60,2","corporations,35,1","correct,15,2,61,1,63,1","correction,32,1,63,1","corrections,28,1","correspondence,17,1,18,1","corresponding,9,1","cost,1,1,5,1,15,2,18,1,22,1,30,9,31,1,33,1,57,1,61,2,62,1,103,1","costs,63,1,71,1,89,1","could,4,1,5,1,6,1,7,1,8,1,14,1,29,1","council,36,3,53,1,60,16,55,19,56,7,57,3,58,9,61,2,70,1,71,4,72,5","councils,36,1,55,10,56,4,58,2,61,2,71,1,72,1,73,2","countries,16,1","counts,45,1","couple,96,1","coupled,26,1,66,1","course,25,1","courses,43,4,96,5","coursework,25,2","courtesy,22,1","cove,55,1,58,1","cover,18,1,25,1","covering,14,1","cradles,54,1","craft,12,4","crafters,12,1","crcs,79,2","create,9,1,16,1,22,1,31,1,84,1","creating,22,1,33,1","creation,59,1","creativity,25,1,45,1","credit,9,1,15,1,61,1","criteria,44,1,45,1","critical,1,1,15,2,28,5,35,1,36,1,43,1,61,1,85,1","crm,1,1,27,1,57,1","cross,29,1,64,1","crown,83,2","cstda,17,1","csu,57,4","culmination,61,1","culture,3,13,9,4,11,4,12,4,13,4,14,4,15,4,16,4,22,12,25,8,49,8,43,8,44,8,45,8,74,8,81,8,86,1,87,9,96,8,99,9","culturevalues,22,4","cumbersome,54,1,71,1","cumulative,25,1","current,15,1,100,1,25,1,26,1,39,1,44,1,57,2,59,1,61,1,74,4,101,2,102,1,103,1,104,1","currently,3,1,24,1,30,1,50,1,55,1,103,1,104,1","custappdev,23,4","custom,2,1,99,1","customer,1,16,2,19,3,1,5,1,9,3,10,1,11,1,12,1,13,1,14,6,15,2,16,2,17,1,18,12,21,5,22,1,52,21,100,1,23,12,24,17,26,12,27,13,28,12,29,15,30,12,31,14,32,12,33,12,34,12,47,12,49,1,50,12,35,8,36,2,37,12,38,12,39,5,42,12,60,2,58,3,59,1,61,4,62,14,63,23,64,16,65,15,70,1,74,1,75,12,76,1,79,12,80,12,82,12,84,12,85,19,86,1,89,14,91,13,92,12,93,12,97,12,99,4,102,1,103,1","customers,2,1,9,4,15,1,19,1,22,1,26,8,29,1,54,1,60,2,57,2,58,4,62,1,63,2,64,2,72,1,75,1,76,1,89,1,98,2,99,3,102,1","customisable,61,1,84,1","customisations,29,1,99,1","customised,4,6,13,1,19,1,23,5,35,1,61,1,71,1,85,1,86,2","customized,35,8","custservicemanagement,24,4","cutlery,87,1","cutting,9,1","cv,25,5,86,1","cvpreparation,25,4","cycle,2,1,44,1","daily,9,1","dandenong,60,1,56,1,57,2,61,2","dapis,60,1","dashboard,46,1,83,4","data,1,14,2,10,5,7,9,11,10,1,11,13,12,1,13,4,14,2,15,2,16,2,17,1,18,8,19,1,20,4,21,6,22,2,52,12,100,2,23,11,24,8,26,32,27,42,28,22,29,30,30,18,31,10,32,32,33,38,34,25,46,2,47,16,48,1,50,8,35,6,36,8,37,8,38,9,39,12,42,8,44,1,54,6,60,1,57,9,59,2,61,17,62,38,63,28,64,8,65,8,66,1,70,1,71,2,73,1,74,2,75,9,76,8,77,4,78,4,79,8,80,8,82,8,83,2,84,8,85,20,86,10,89,8,91,8,92,9,93,9,94,1,95,1,97,8,99,5,101,2,102,1,103,1,104,1","dataanalysis,26,4","database,1,18,2,14,3,8,4,8,5,8,6,8,7,8,8,8,9,8,10,4,11,8,12,8,13,9,14,9,15,8,16,11,17,4,18,12,19,8,20,12,21,14,22,9,51,12,52,14,100,13,23,12,24,12,25,8,26,13,27,17,28,18,29,25,30,13,31,26,32,12,33,17,34,14,46,4,47,25,48,12,49,8,50,12,35,8,36,9,37,12,38,12,39,8,40,4,41,4,42,12,43,8,44,8,45,9,53,4,54,8,60,8,55,8,56,8,57,13,58,8,59,8,61,10,62,12,63,13,64,13,65,14,66,5,67,4,68,4,69,4,70,4,71,4,72,4,73,4,74,9,75,12,76,9,77,12,78,12,79,12,80,12,81,8,82,12,83,4,84,12,85,13,86,9,87,8,88,13,89,8,90,12,91,12,92,12,93,12,94,8,95,8,96,8,97,12,98,13,99,8,101,13,102,14,103,13,104,13","databases,23,1,29,2,101,1","databaseservices,27,4","datacleansingmatching,28,4","dataenhancement,29,4","datahousing,30,4","datamanagement,31,4","dataprocessingfordm,32,4","dataqualityaudit,33,4","datasupportservices,34,4","date,11,1,16,1,27,1,44,1,57,1,59,1,61,2,75,1,87,1","day,11,1,16,1,61,1,99,1","days,16,1,44,1,61,1","dca,1,13,2,16,3,32,4,20,5,20,6,19,7,20,8,21,9,26,10,9,11,26,12,26,13,28,14,29,15,28,16,27,17,9,18,5,19,20,20,18,21,14,22,35,51,22,52,8,100,12,23,6,24,9,25,25,26,7,27,18,28,7,29,8,30,13,31,16,32,8,33,6,34,9,46,5,47,11,48,9,49,24,50,5,35,17,36,63,37,9,38,10,39,12,40,9,41,5,42,6,43,36,44,44,45,32,53,7,54,9,60,21,55,10,56,13,57,30,58,25,59,26,61,59,62,8,63,6,64,7,65,16,66,6,67,5,68,5,69,5,70,6,71,6,72,10,73,8,74,24,75,11,76,18,77,13,78,14,79,6,80,5,81,34,82,5,83,6,84,5,85,18,86,23,87,50,88,11,89,7,90,22,91,9,92,5,93,5,94,9,95,9,96,34,97,5,98,11,99,30,101,11,102,12,103,12,104,11","dcaexpertise,35,4","dcahistory,36,4","deadline,99,1","deadlines,101,1","deakin,60,3","deal,22,1","dealer,36,1","dealing,14,1,22,1","dealings,22,1","death,11,1,61,4","deaths,11,1,61,1","debilitating,28,1","debrief,87,1","debt,46,4,41,4,53,4,66,4,70,4,72,5,73,4,83,4","debtor,17,1,84,1","debtors,84,1","decide,22,1,45,1","decision,1,1,12,1,100,1,28,1,29,1,44,2,45,1,65,1","decisions,45,2,101,1","dedicated,15,2,19,1,23,1,47,2,61,1,65,1,96,1","dedication,22,1","deduplicate,57,1,76,4","deduplication,32,9,36,1,61,1,99,1","defect,71,1","defecting,64,1","deficiencies,33,1","define,26,1,29,1","defined,11,1","definition,61,1","definitive,45,1","degree,25,1,101,1","degrees,25,1","deliver,16,2,26,5,27,1,42,1,57,3,76,1,99,1","deliverability,28,2,33,1","deliverable,4,1,13,1","deliverables,21,1,74,1,99,1","delivered,23,1,42,1,84,1,99,1","delivering,1,2,16,1,100,1,35,1,102,1,103,1","delivers,14,1,36,1,42,1,89,1","delivery,8,1,11,1,13,1,14,1,17,3,18,1,47,1,36,1,42,10,57,4,61,3,76,1,80,1,84,5,87,1,99,2,103,1","delphi,23,1","demand,9,1,44,1","demands,72,1","dementia,57,3","demographic,26,1,29,1,60,1","demonstrable,101,1","demonstrate,4,4,5,4,6,4,7,4,8,4,9,4,11,4,12,4,13,4,14,4,15,4,16,4,17,1,19,4,59,1","demonstrates,58,1,61,1","demonstrating,100,1,61,1","demonstration,61,2","demonstrations,13,1,61,1","dentists,57,1","department,4,1,9,1,11,1,36,2,45,1,57,1,61,2,99,4,103,1","departments,13,2,100,1,44,1,61,1,63,1,87,1","departure,46,1,53,1,73,1,76,1","dependent,27,1","depending,28,1,44,1,45,1,96,1","depends,15,1","deployed,36,1","deployment,23,1,61,2","depth,10,1,101,1","derivation,16,1","description,25,1,49,1,44,1,71,4","design,21,5,23,1,31,1,44,1,58,1,59,1,61,2,74,1,84,1,98,2,101,1,104,3","designated,53,1,73,1,76,1","designed,3,1,4,1,36,1,53,1,54,1,61,1,84,1","designing,13,1,61,1,88,1","desire,104,1","desired,81,1","desk,2,1,23,1,39,5,85,1,97,1","desks,76,1,91,1","desktop,102,1","destroy,38,1","detail,9,1,103,1","detailed,13,3,87,1","details,9,2,10,2,11,2,12,5,13,2,14,2,15,4,16,2,17,2,20,4,25,1,30,1,46,1,57,2,61,1,63,1,66,1,77,4,78,4","detect,46,1,73,1","detection,28,1,46,16,36,4,41,12,53,10,58,1,61,1,66,12,67,4,68,4,69,4,70,4,72,4,73,17,76,2,83,12","detects,53,1,73,1,76,1","determination,28,1","determine,25,1,46,1,44,1","determined,44,2","determining,45,1","develop,13,1,26,5,36,1,85,1,96,1,101,2","developed,5,1,11,1,17,2,52,1,23,1,29,1,45,1,59,1,61,2,96,1,99,1,101,1","developer,39,7,44,2,74,1,79,1,104,5","developers,44,2,45,1,96,1,101,1","developing,10,1,100,1,39,1,43,1","development,1,14,2,9,3,1,4,6,12,1,13,2,18,8,19,1,21,5,22,1,52,8,100,1,23,26,24,9,26,8,27,9,28,8,29,9,30,8,31,8,32,8,33,8,34,8,47,16,50,9,35,2,36,9,37,8,38,8,39,7,42,8,43,5,44,5,54,1,58,1,60,1,61,4,62,8,63,8,64,8,65,8,74,1,75,8,76,1,79,9,80,8,81,4,82,8,83,6,84,8,85,11,86,3,87,5,89,8,91,13,92,8,93,8,96,10,97,8,98,1,99,9,101,4,102,5,103,3,104,2","developments,43,1,96,1","develops,36,1","devexpress,23,1","device,46,2,41,5,53,1,54,4,61,2,73,1,86,1","devices,30,1,46,5,41,4,53,4,54,14,66,4,67,4,68,4,69,4,70,4,71,7,72,5,73,4,83,4,86,1","dhs,60,2","dia,61,7","diagnosis,18,1","dialled,12,1","dialling,12,1,52,1","diary,84,2","dictate,27,1","difference,21,1,74,1,104,1","differences,61,1","different,27,1,29,1,43,1,44,4,61,1,87,1,99,1","digital,46,4,41,4,53,4,54,12,66,5,67,4,68,4,69,4,70,4,71,4,72,4,73,4,76,5,83,4","diligently,22,1","dinners,43,1,96,1","direct,1,1,2,2,52,1,27,2,28,5,29,1,32,13,38,1,42,1,60,1,64,1,65,1,85,1,86,2,88,1,98,15","directly,15,1,52,1,34,1,61,1,89,1,98,1","director,37,5","directorprofiles,37,4","directory,36,1,57,1,60,1,61,2","disabilities,17,2","disability,8,1,17,16,42,1,59,1,76,5,86,1","disabled,75,1","disadvantaged,16,1","disaster,16,1,102,1","disasters,5,1","discharge,10,2","discipline,43,1,96,1","disciplines,61,1","disclaimer,38,9","disclose,38,1,75,1","discount,87,1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ption,87,1,99,1","incidence,13,1","incidences,4,1,13,1","incident,87,1","incidents,13,1,18,1,36,1","include,3,1,17,1,100,1,23,1,25,6,29,1,32,1,34,1,43,5,55,1,58,1,61,1,63,1,80,1,81,4,84,1,85,1,87,1,91,1,99,1,101,1,103,1,104,1","included,13,1,16,1,17,1,52,1,43,1,87,2,96,2","includes,11,1,26,1,27,1,36,1,62,1","including,2,1,11,1,14,1,18,1,22,1,100,1,23,2,25,2,48,1,42,1,54,1,57,2,61,2,72,1,73,1,79,1,81,1,87,4,96,1,99,1,101,2","inclusion,61,2","inclusiveness,57,1","income,12,2","incoming,18,1","incomplete,52,1,27,1,33,1,63,1","incorporate,57,1,61,1","incorporates,11,1","incorrect,27,1,63,1","incorrectly,15,1,63,1","increase,14,1,26,1,39,1,42,1,58,1,62,1,64,1,81,1","increased,12,2,71,1,98,1","increases,71,1","increasing,14,1,27,1","independence,54,1","independent,17,1,54,1","index,5,1,11,1,36,2","indicative,45,1","indicator,9,1,28,1","individual,2,1,16,1,25,1,43,1,44,2,57,1,76,1,96,3","individuals,100,1,74,1,96,1","induction,3,1,87,5","industrial,54,1","industries,1,1,4,8,5,8,6,8,7,8,8,8,9,4,11,4,12,4,13,4,14,4,15,4,16,4,19,13,76,9,85,1","industry,2,1,3,1,4,4,5,4,6,4,7,4,8,4,9,1,10,1,11,1,12,1,13,1,14,1,15,1,16,1,17,2,19,4,27,5,35,1,36,1,54,2,57,2,58,1,60,1,61,5,66,1,71,1,76,1,79,1,101,3,102,1","infectious,4,1,13,3,36,2,60,1","info,77,1,78,1","informal,81,1,87,1","informatics,61,1","information,2,3,4,1,5,1,6,1,7,1,8,1,9,2,10,6,12,1,15,1,18,3,20,4,22,2,51,4,52,3,25,6,27,1,28,1,29,6,30,1,31,1,34,2,46,2,35,1,36,8,38,2,43,1,44,4,59,10,57,11,58,8,60,16,61,15,62,2,64,2,75,7,76,3,77,4,78,4,83,1,90,4,96,1,98,2,101,1","informed,22,1","infrastructure,30,2,34,1,57,1,61,1,85,1","infringement,46,9,35,1,41,8,53,19,59,1,55,13,58,2,60,1,61,2,66,9,67,12,68,12,69,12,70,16,71,14,72,18,73,9,76,6,83,8","infringements,36,1,56,1,61,2,71,4,72,2,73,1,83,2","infringing,61,1","inherent,64,1","inhouse,100,4,48,8,88,4,101,4,102,4,103,4,104,4","initial,44,1,57,1,61,1","initially,57,1","initiate,44,1","initiative,3,1,10,1","initiatives,3,1,22,2,35,1,36,1,60,1,85,1,87,1,101,1","innovation,22,2,61,1,76,1,79,1","innovative,1,1,100,1,39,1,44,1,57,1,61,1,76,1,79,1,102,1","inpatient,60,1","input,3,1,16,1,22,1,44,1,87,1","inputs,33,1","inquiries,20,4,51,4,77,4,90,4","insight,4,1,5,1,6,1,7,1,8,1,19,1,26,2","insights,26,6","insk0603810,40,1","inskill,40,5","inspecting,13,1","inspection,57,1,70,2","inspections,36,1,57,3,61,1,70,7,71,5","installation,55,4,102,1","installations,55,4","installed,46,1,54,1,55,4","instance,29,1,49,1","instant,15,1,65,1","instantaneously,60,1","institute,23,1","institution,5,1,60,1,86,1","institutions,25,1,36,1,60,1,63,1,79,9","instruction,99,1","insurance,63,1","intake,17,1","integrate,8,1,10,1,17,1,61,1,62,1,76,1","integrated,2,1,10,3,46,1,42,8,59,1,54,1,61,5,62,1,65,1,66,2,76,2,80,1,84,1,88,1","integrates,53,1,66,2,73,1","integrating,8,1,61,1,72,1","integration,1,5,2,5,10,1,13,1,17,1,18,4,52,4,23,4,24,4,26,4,27,5,28,4,29,12,30,4,31,4,32,4,33,4,34,4,46,4,47,4,50,4,36,1,37,4,38,4,41,4,42,4,53,4,62,5,63,4,64,4,65,4,66,4,67,4,68,4,69,4,70,4,72,4,73,4,75,4,79,4,80,4,82,4,83,4,84,4,85,5,86,1,88,1,89,4,91,4,92,4,93,4,97,4,104,1","integrity,2,2,13,1,22,3,27,1,57,1,61,1,71,1","intelligence,25,1","intelligent,84,1","intended,38,1","intends,60,1","intensive,43,3","intensively,45,1","inter,60,1","interaction,98,1","interconnectivity,61,1","interest,25,1,66,1,71,1,74,1","interested,49,1,44,1,61,1","interests,22,1,49,1,44,1","interface,10,1,12,1,18,1,54,5,60,6,62,3,66,1,71,2,80,1,84,1,101,1","interfaces,17,1,52,1,23,1,91,1","internal,15,1,30,1,34,1,61,1,102,2,103,1","internally,99,1","international,29,1,36,2","internationally,1,1,35,1,53,1","internet,61,4,102,1","interoperability,57,1,61,1","interrogate,26,1","interrogation,62,1","interstate,103,1","intervention,14,1,62,1","interventions,3,1,84,5","interview,49,8,44,13,45,6,86,1","interviewed,44,1","interviewer,44,1","interviewers,45,1","interviewing,49,1","interviews,49,1,44,3,45,7","interviewtips,49,4","intimate,100,1","intranet,87,1","intrinsic,22,1","introducing,62,1","introduction,22,1","intuitive,46,4,41,4,53,4,62,1,66,4,67,4,68,4,69,4,70,4,71,1,72,5,73,4,83,4","investing,54,1","investment,57,1","invests,36,1,57,1,87,1","invited,43,1,44,1,45,1,61,1,87,1,96,2","invoice,84,1","invoicing,17,1,99,1,103,1","involve,45,2,104,1","involved,5,1,13,1,57,1,61,1","ipb,46,4,41,4,55,15,66,4,67,4,68,4,69,4,70,4,72,4,73,4,83,4","irene,103,1","isn,25,1","iso,101,1","isoft,10,1","issuance,59,1","issue,15,1,61,1,72,1,73,1","issues,14,1,18,1,22,2,100,2,23,1,27,1,61,1,91,1,99,1,102,1","issuing,46,4,36,2,41,4,53,13,59,1,58,1,61,2,66,5,67,8,68,8,69,8,70,13,71,14,72,14,73,5,76,5,83,4","item,9,1","its,3,1,7,1,9,6,10,1,11,2,13,1,14,3,15,1,16,1,17,1,22,7,30,1,33,1,47,1,36,2,57,1,58,1,61,5,62,1,66,1,73,1,85,1,91,3","ivr,65,1,89,1","january,59,2,57,3,58,1,60,1,61,2","jewel,83,2","job,3,5,9,4,11,4,12,4,13,4,14,4,15,4,16,6,21,4,22,4,25,6,49,5,43,5,44,5,45,7,74,6,81,4,84,1,87,4,96,6,99,4,101,4,102,4,103,4,104,4","jobs,3,4,16,1,21,4,22,4,100,4,25,4,49,4,39,8,43,4,44,4,45,4,62,1,74,4,81,4,87,4,96,4,99,4,101,4,102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,69,4,70,4,71,4,72,4,73,4,76,5,83,4","pdas,54,1","pdf,25,1","peak,60,1,79,1","penalty,27,1,46,4,41,4,53,8,66,4,67,4,68,4,69,4,70,8,71,4,72,8,73,4,83,4","peninsula,10,1","people,3,8,9,4,11,4,12,4,13,4,14,4,15,4,16,5,17,1,21,5,22,6,25,5,45,6,49,4,43,4,44,5,57,1,74,5,81,4,87,5,96,4,99,4,104,1","per,5,1,32,1,36,1,81,1","perform,62,2,89,1,99,2","performance,3,2,100,1,36,1,81,6,96,1","performed,27,1,57,1,99,1","performing,57,1","performs,99,1","perhaps,64,1","period,12,1","permanency,103,1","permanent,104,1","permit,36,1","permits,66,1","persistence,22,1","person,4,1,5,1,6,1,7,1,8,1,45,1,101,2,102,1","personal,11,1,22,1,25,2,54,1,61,1,74,1,75,3,76,5,99,1","personalisation,5,1","personalise,15,1","personalised,15,1","pertaining,30,1","perth,56,1,72,1","peter,10,1,17,1","pflpr,66,4","pfmembersforgottenpassword,67,4","pfmemberslogin,68,4","pfmembersregistration,69,4","pharmacists,57,1","phase,13,1","philosophy,3,1,22,2","phone,2,2,12,2,20,4,51,4,25,1,28,2,45,4,36,1,44,3,61,1,65,1,77,4,78,4,89,1,90,4,91,1,94,4,95,4","physical,5,1,11,1,30,1","physiotherapists,57,1,87,1","picnics,87,1","piece,28,1","pinforce,6,7,19,1,46,20,47,4,35,1,36,4,41,12,53,40,59,1,54,13,55,13,56,14,57,8,58,5,60,4,61,30,66,28,67,17,68,17,69,17,70,21,71,17,72,20,73,25,75,1,76,7,77,1,78,1,83,22,86,10,91,1,93,10","pinforcecitywide,70,4","pinforcefeatures,71,4","pinforcemobile,72,4","pinforcesales,77,1","pinforcesentinel,73,4","pinforcesupport,78,1,93,1","pins,61,1","pipeline,101,1","pitfalls,13,1","pittwater,56,1,57,2,61,4","pivotal,100,1","place,29,5,46,1,44,1,79,1,98,1","plain,25,1","plan,18,1,42,1,84,1,87,1,101,1","planned,42,1,60,1,80,1,84,1","planners,61,1","planning,10,1,17,2,36,1,43,1,58,1,61,1,70,2,73,1,80,1,84,11,86,1","plans,18,1,80,1","plate,36,1,53,1,61,2,66,6","platform,26,1,36,2,61,1,62,1,70,1","platforms,62,1,99,1,101,1","play,3,1,100,1,101,1","players,74,1","plays,87,1","playto,100,1","pleased,52,1,30,1,57,4,60,1,61,1,87,1","pledges,15,1","plus,7,7,12,5,14,2,19,1,52,14,48,18,35,1,36,1,59,1,58,2,61,5,62,1,64,2,65,11,76,8,77,1,78,1,86,7,88,21,89,9,91,1,94,14,98,24,100,5,101,4,102,5,103,4,104,4","pm,101,1,103,1","pmbok,23,1","pmi,23,1","po,9,3,34,1","pocket,54,1","pockets,61,1,66,1","podiatrists,57,1","point,25,1,33,1,36,1,60,2","points,26,1","poisons,36,1,60,1","policies,22,1","policy,22,1,43,1,61,1,75,8,83,6,87,1,96,1","polytechnics,79,1","pool,57,1,70,1","poorly,33,1","populate,66,1","populated,60,1","populates,46,1","population,60,1","port,60,1","portable,46,8,41,8,53,8,54,5,66,8,67,8,68,8,69,8,70,9,71,6,72,9,73,8,83,8","pos,9,1","position,3,4,9,4,10,1,11,4,12,4,13,4,14,4,15,4,16,4,21,4,22,4,25,5,45,5,49,4,43,4,44,5,61,1,74,4,81,4,87,4,96,4,99,5,100,8,101,5,102,4,103,4,104,6","positioning,54,5","positions,45,2,39,8,43,1,44,1,74,9,86,1,96,1","positive,22,2,45,1","positives,15,1","possess,103,1","possesses,102,1","possible,2,1,11,1,13,1,49,1,61,2,83,1","post,25,1,29,2,32,1,36,1,40,4,59,1,63,1","postage,63,1","postcode,28,2","postcodes,59,2","posted,74,1","potential,13,1,25,1,45,2,43,13,62,1,81,4,86,1,96,1","potentially,44,1","potentials,43,1","powerful,26,1,27,1,48,1,42,1,54,9,70,1,71,1,72,2,76,1,85,1","practicable,13,1","practical,17,1","practically,11,1,61,1","practice,2,1,17,1,30,1,44,1","practices,3,1,36,1,57,1,75,1","practitioner,57,1","practitioners,57,2","pre,15,1,25,1,46,1,61,1,66,1,101,1","precious,61,1","precise,101,1","predefine,11,1,61,1","predictive,12,1,52,1","preference,29,1,75,1","preferred,15,1,40,4,60,1","premier,88,1","premises,36,1,57,2","preparation,25,5,32,1,86,1,103,1","preparations,49,1","prepare,32,1,49,1,44,1,87,1","prepared,15,1","preparing,28,5","presence,36,2,44,1,53,1,73,1,76,1","present,11,1,43,1","presentation,87,1","presentations,25,1","presenting,100,1","preserving,2,1","press,56,13,57,2","prevalence,13,1","prevention,13,2","previewed,18,1","previous,25,1,45,1,57,1","previously,61,1","priced,101,1","prices,54,1,98,1","pride,2,1,12,1,27,5,99,1","primarily,64,1,103,1","primary,57,1","primer,96,1","print,16,1,70,1","printed,18,1","printer,61,2,70,1","printers,71,1","printing,71,1","prior,16,1,45,1,49,1,64,1,103,2","priorities,44,1,62,1","prioritise,101,1","priority,15,1","privacy,1,1,2,1,3,1,4,1,5,1,6,1,7,1,8,1,9,1,10,2,11,1,12,1,13,1,14,1,15,1,16,1,17,1,18,1,19,1,20,1,21,1,51,1,52,1,22,2,23,1,24,1,25,1,26,1,27,1,28,1,29,1,30,1,31,1,32,1,33,1,34,1,45,1,46,1,47,1,48,1,49,1,50,1,35,1,36,1,37,1,38,1,39,1,40,1,41,1,42,1,43,1,44,1,53,1,59,1,54,1,55,1,56,1,57,1,58,1,60,1,61,3,62,1,63,1,64,1,65,1,66,1,67,1,68,1,69,1,70,1,71,1,72,1,73,1,74,1,75,11,76,1,77,1,78,1,79,1,80,1,81,1,82,1,83,1,84,1,85,1,86,1,87,1,88,1,89,1,90,1,91,1,92,1,93,1,94,1,95,1,96,1,97,1,98,1,99,1,100,1,101,1,102,1,103,1,104,1","privacypolicy,75,4","private,35,1,53,1,60,1,65,1","prizes,81,2","pro,103,1","proactive,22,1,102,1","proactively,101,1","problem,15,1,33,1,45,1,49,1,44,1,61,1,66,1,102,1","problems,17,1,33,1,45,1,100,1","procedures,30,1,62,1","process,3,1,9,1,11,4,12,2,13,1,25,1,28,1,29,1,31,1,32,2,33,1,34,1,45,10,35,1,44,3,57,4,61,7,62,1,75,1,76,2,81,1,85,1,86,1,98,1,101,1","processed,15,2,61,1,62,1","processes,1,1,28,1,36,1,44,1,61,2,70,2,76,1,79,1,91,1,102,1","processing,2,1,14,1,16,1,21,5,52,1,27,1,32,10,34,2,46,4,35,1,41,4,53,5,55,13,56,1,62,4,65,1,66,4,67,4,68,4,69,4,70,4,72,4,73,4,74,1,83,4,85,1,86,1,98,1","procurement,9,4,61,3","produce,9,1,21,1,74,1,101,1","produced,9,1","product,52,1,23,5,29,3,35,1,36,5,39,6,44,3,53,1,61,3,62,1,76,5,77,14,78,13,86,2,91,6,99,3,101,12,103,1","production,101,1","productivity,61,2,62,1,71,1","products,1,5,12,3,24,4,34,1,47,2,48,1,49,1,35,12,36,2,37,4,44,3,59,2,60,1,61,4,76,5,79,2,85,9,86,2,96,1,99,1,100,2,101,1,103,1","productsales,77,4","productsupport,78,4","profession,61,1","professional,3,2,22,4,61,1,79,1,87,1,103,2,104,1","professionally,22,1","professionals,3,1,61,1","professions,57,2","proficiency,45,1","profile,16,1","profiles,37,5","profiling,26,5","profit,1,1,5,2,15,3,16,5,19,1,63,1,86,1","profitability,22,1,101,1","profitable,81,1","program,3,1,8,1,16,2,17,1,25,1,34,1,50,9,35,6,36,1,43,8,57,1,71,1,74,1,75,1,81,4,85,1,86,2,87,3,97,1,101,4","programme,36,1,61,1","programmers,61,1","programming,21,5,45,1,36,1,61,1,74,1,104,4","programs,10,1,22,2,35,1,36,1,57,1,64,1,76,1,85,1,87,3,96,1","progress,18,1,42,1","progressing,45,1","progression,22,1,44,2,61,1","prohibitive,15,1","project,3,1,5,2,8,2,9,1,10,12,11,3,13,4,17,9,21,5,23,8,36,5,39,5,43,1,44,4,57,4,60,3,61,3,74,2,86,2,96,1,99,2,100,1,103,12","projected,5,1","projects,52,1,23,1,25,2,35,1,44,5,61,2,87,2,99,1,101,1,103,1","promise,44,1","promoting,64,1","promotions,12,1,14,1","prompt,22,1,65,1","promptly,13,1","prone,9,1","property,22,1","proportion,42,1","proposal,100,1","proposed,15,2","proprietary,62,1,72,1","prospect,48,5","prospective,26,7","prospects,2,1,19,1,63,1","protect,22,1","protecting,75,1","protocols,9,1","prototype,13,1,61,1","prototypes,13,1","proud,61,2","proved,5,1,15,1","proven,91,1,100,1","provide,3,1,4,1,5,1,6,1,7,1,8,2,9,2,11,1,13,2,14,2,19,1,22,5,23,1,25,2,26,1,27,1,29,2,30,6,31,3,32,1,33,2,34,1,45,1,35,2,44,1,59,2,54,1,57,4,58,1,60,2,61,4,66,1,71,1,72,1,73,1,75,1,81,1,89,1,96,1,98,1,99,3,100,1,101,2","provided,9,3,12,1,16,1,27,1,34,2,46,1,53,1,57,2,75,1,76,1,97,1","provider,9,1,17,1,60,2,61,1,100,1,101,1,104,1","providers,9,1,84,5","provides,5,1,11,1,17,1,18,1,22,1,26,6,34,1,48,1,35,2,60,1,61,1,62,2,65,1,66,1,70,1,76,7,83,2,87,1,88,1,98,5,99,2","providing,1,1,10,1,13,1,99,1,28,1,31,1,32,1,43,1,53,1,59,2,61,1,66,1,71,1,72,1,96,1,102,2","provision,17,1,35,4,85,3","psychiatrists,10,1","psychologists,57,1,87,1","pty,104,1","public,13,1,15,1,17,1,22,1,36,1,43,1,57,1,60,1,61,2,81,1,96,1","publication,48,4,76,1,85,1,88,4,98,4,100,4,101,4,102,4,103,4,104,4","publications,12,10,14,15,25,1,48,4,35,1,36,1,64,10,86,1,88,4,98,4,100,4,101,4,102,4,103,4,104,4","published,25,1","publisher,7,2,12,1,14,1,36,1,58,2,61,3,65,1,86,1,89,2","publishers,48,6,35,1,61,1,88,1,89,1","publisherto,58,1","publishing,1,1,12,6,14,5,19,1","punctuation,28,1","purchase,9,1,52,1","purchased,12,1,29,1","purchases,9,1,88,1,98,1","purchasing,26,1,98,1","purge,32,9,62,8","purpose,76,1","purposes,14,1,27,1,29,1","putting,44,1","qa,39,2","qdc,17,1","qualification,102,1,104,1","qualifications,25,1,101,1","qualify,59,1,104,1","quality,1,1,2,1,5,1,14,1,17,2,21,1,99,3,22,2,27,9,28,3,32,1,33,14,35,1,42,1,44,2,57,1,61,3,63,14,74,1,76,1,80,1,85,2,86,2,87,6,100,1,104,1","queries,14,1,99,1,91,1","query,16,1","question,45,1","questions,4,1,5,1,6,1,7,1,8,1,49,3,44,4,87,1,97,1","queue,15,1","quick,31,1,46,1,44,1,96,1","quicker,61,1","quickly,15,2,62,1","quite,52,1","quotation,57,1","quotations,100,1","quotes,101,1","quoting,100,1,101,1,102,1,103,1,104,1","racing,87,1","radiation,36,1","randwick,60,1","range,1,1,16,1,99,1,46,2,53,2,59,1,54,3,61,1,63,1,66,1,70,1,71,1,72,1,76,6,85,1,87,2,96,1,100,1,101,1","ranger,72,1","ranges,60,1","ranging,42,1,88,1","rapid,5,1,47,2,59,1,54,1,61,2","rapidly,79,1","rare,102,1","ratchadamri,20,1","rate,11,1,28,1,61,1","rates,26,1,61,1,63,1","rather,14,1,89,1","rating,10,1","rcs,80,1","rdquo,12,2,36,1,61,1","reach,96,1","read,12,1,38,1,44,1,87,1,104,1","readers,54,1","reading,66,1","ready,15,1,33,1,49,1,44,1","real,14,1,34,1,54,1,58,1,61,1,73,2,83,2","realise,58,1","realising,15,1,89,1","realistic,101,1","realtime,61,1","reasonable,22,2","receipt,84,1","receive,15,1,34,1,49,1,59,1,81,1","received,10,1,15,1,25,3,45,1,58,1,61,1","receiver,47,1,57,2","receiving,9,1,15,1","recent,21,1,44,1,58,2,60,1,61,1,74,1","recently,59,1,58,1,96,1","recharge,36,1","recipient,16,1,38,1","recognise,22,1,63,5","recognised,22,1,36,1,59,1,61,1","recognition,36,2,53,1,61,3,66,6,81,10,86,1","recognized,12,2","recommend,43,1,75,1,96,1","recommendations,31,1","recommends,33,1","reconcile,11,1","reconciliation,9,2,29,1,61,1","record,3,1,9,1,11,2,36,1,61,2,70,1","recorder,54,4","recorders,54,1","recording,66,1,73,1","records,5,1,11,5,16,1,17,1,18,1,28,1,31,1,32,1,36,1,60,2,61,5,84,1","recovery,53,4,70,4,72,5,102,1","recreation,17,1","recreational,17,1","recruitment,45,2,96,1,101,4","recurring,84,5","redemptions,34,1","redland,58,1","reduce,13,1,62,1","reduced,16,1,63,1","reduces,64,1,71,1","reducing,3,1,9,1,16,1,60,1,63,1,70,1","reduction,5,1,42,1,63,3,89,2","refer,81,3","reference,12,2,25,1,100,1,101,1,102,1,103,1,104,1","references,25,2,59,1","referencing,61,1","referral,17,1,42,1,57,1,60,5,61,4","referrals,18,1,61,1","referring,44,1,75,1","refi12,61,1","reflect,3,1,25,1","reflects,25,1,59,1","regard,87,1","regarded,103,2","regarding,12,1,28,1,64,1","regardless,22,1","regards,57,1","region,10,1,79,1,91,1","regional,10,1,13,1,17,1","register,27,1,29,1,74,1,103,1","registration,57,2","registries,61,1","registry,27,1,61,2","regular,3,1,22,1,61,1,62,1,63,1,81,1,97,1","regularly,99,1,31,1,54,1,61,1","regulation,57,1","regulations,22,1","regulatory,27,1","reinforce,61,1","related,21,1,22,1,25,2,27,1,33,1,49,1,35,1,44,1,74,1,92,1,93,1,94,1,95,1,103,1","relating,99,1","relation,33,1","relational,101,1","relationship,1,5,2,4,8,1,12,1,14,1,17,1,18,4,52,4,99,1,22,1,23,4,24,4,26,5,27,4,28,4,29,5,30,4,31,4,32,4,33,4,34,4,47,4,50,4,37,4,38,4,42,4,62,4,63,4,64,5,65,5,75,4,79,4,80,4,82,4,84,4,85,4,89,4,91,4,92,4,93,4,97,4","relationships,10,1,35,1,79,1,85,1,100,1","relax,44,1","relaxed,87,1","release,56,4,57,3,60,1,61,3,97,1","released,36,2,61,2","releases,56,13,76,1","relevance,43,1,96,1,101,1","relevant,2,1,22,1,25,1,26,5,49,1,43,2,59,1,79,1,96,2,101,2,102,1,104,1","reliability,30,1","reliable,85,1","reliance,38,1","relocates,36,3","rely,85,1","remains,44,1","remember,45,1","reminders,15,1,65,1","remote,30,9,54,5,85,1","removable,54,1","removal,28,2","remuneration,22,1,102,1","renewal,52,1,61,1,65,1","renewals,14,1,65,1","rentals,48,5","rep,87,1","replace,59,1","replacement,13,1","replacing,54,1,71,1","reply,38,1","report,4,1,10,1,11,1,13,1,16,1,25,1,28,1,33,2,46,1,42,1,61,1,62,1,76,1,87,1","reported,25,1","reporting,5,1,9,2,10,1,12,1,13,2,16,2,17,1,18,11,26,1,28,5,31,1,57,1,58,1,61,1,62,1,63,1,65,2,73,1,83,3,86,1,100,1,103,1","reports,14,1,18,2,33,8,61,1,83,6,84,2,86,1,88,1","repositories,57,2","represent,19,1,36,1,101,1","representation,36,1","representative,91,1","represented,79,1","representing,61,1","represents,9,1","reputable,102,1","reputation,22,1,27,1","request,49,1,57,1","requested,75,1","requests,99,1,34,1,71,1,100,1,101,1","require,31,1","required,9,1,10,1,11,1,16,1,99,1,29,1,61,2,62,1,66,1,73,1,75,1,84,1,88,1,101,2","requirement,9,1,10,1,11,1,12,1,13,2,14,1,15,1,16,1,17,1,61,1","requirements,2,2,5,1,9,4,10,2,11,1,12,1,16,1,17,2,52,1,23,1,27,1,28,1,29,1,48,1,44,1,59,1,57,1,58,1,61,1,73,1,80,1,81,1,85,1,101,3","requires,14,1,46,1,72,1,100,1","requiring,52,1","research,2,2,49,1,35,3,36,3,59,1,54,1,60,2,76,5,79,33,85,1,101,5,104,1","researchmaster,35,1,36,1,59,1,60,2,76,6,77,2,78,2,79,14,86,1,101,2,104,1","residence,25,1","resident,80,3","residential,42,1,66,1,76,5,80,10,86,1","residentialmgt,80,4","resolution,11,1,61,2,75,1,100,1","resolve,84,1","resolved,33,1","resource,4,4,5,4,6,4,7,4,8,4,19,4,99,1,27,1","resources,14,1,44,1,61,1,83,1,86,1,89,1,96,1,97,9,103,1","resourcing,103,1","respect,22,3","respectively,58,1","respite,17,1,42,1,57,1,76,5","respond,4,1,13,1","responding,15,3,100,1","response,2,2,5,1,12,1,15,2,17,1,26,2,34,2,36,1,57,1,63,1,70,1","responses,34,1,44,1","responsibilities,61,1,101,1","responsibility,22,1,57,1","responsible,13,1,99,3,22,1,87,1","responsiveness,29,1,42,1,57,1","rest,44,1,66,1","restriction,66,1","resulted,9,1","resulting,13,1,39,1,61,1,63,1","results,3,5,11,2,99,4,22,4,25,4,45,6,49,4,43,4,44,4,57,1,61,1,70,2,74,4,75,4,81,4,82,9,87,4,96,4","resume,21,1,25,13,45,2,49,1,44,1,74,1","resumes,25,1","retail,1,1,19,1,36,1","retailers,12,1","retain,89,1","retaining,3,1","retention,2,1,32,1,85,1","return,15,1,34,1,70,1","returned,34,1","returns,43,1,96,1","revenue,7,1,12,1,18,1,36,1,72,1,87,1","review,44,2,57,2,75,1,81,2,87,1","reviews,3,1,13,1,104,1","revovery,46,4,41,4,66,4,73,4,83,4","reward,3,2,22,1,35,1,81,10,85,1,86,1,87,1","rewarded,102,1","rewarding,81,1,101,1,103,1","rewards,81,1","rfq,57,1,61,1","rich,23,1","ride,87,1","rides,81,2","right,16,2,99,1,45,1","rights,22,1","rigorous,33,2,59,1","rigour,23,1","risk,89,1","risked,27,1","risks,63,1","rme,60,2","rmpl,60,1,101,1","rmpm,101,1","rmssd,104,1","road,17,1,25,1","roadmap,101,1","roadways,46,1,73,1","roger,57,1","roi,15,6,26,1","role,3,1,45,1,49,1,44,8,100,2,101,3,102,2,103,3,104,2","roles,99,1,25,1,45,3,39,1,43,1,44,1","roll,84,1","room,61,4","rooms,76,1,87,1","roster,84,1","rostering,17,2,84,2","rotation,48,5,74,1,101,4","routines,28,1","rsquo,2,1,4,1,5,1,6,1,7,1,8,1,9,1,11,2,12,2,13,3,14,6,16,1,17,1,19,2,52,3,22,2,25,8,26,1,27,4,29,1,30,2,32,1,34,2,48,1,36,4,43,1,44,3,61,11,62,1,63,2,64,2,65,1,66,1,71,2,72,2,75,1,76,2,79,2,81,2,84,4,85,3,87,12,88,2,91,3,101,2,102,1","ruggedised,54,1,70,2","rules,22,1,28,1,61,1","run,54,1,61,3,87,1","runs,16,1,61,1,70,1","rural,60,1","sa,40,1","safe,22,1","safety,18,1","said,44,1,57,1","salary,81,2,87,1,96,1,102,1","sale,36,2","sales,7,1,12,2,20,13,51,8,64,2,77,14,85,1,86,2,90,8,100,1,101,1","same,2,1,87,1","sandwich,87,1","satisfaction,2,1,3,1,9,1,36,2,59,1,58,1,61,3","satisfied,10,1","save,26,1","savings,5,1,9,1,61,1","says,49,1","scalability,30,1","scalable,14,1,70,1","scale,57,1","scaleable,53,1,76,1","scanning,34,1","scheduled,15,1,62,1","schedules,13,1,43,1,84,1,96,1,103,1","scheduling,15,1,62,1,103,1","scheme,81,2","schooling,25,1","schools,17,1","sclerosis,59,1","scope,47,2,61,1","scoping,23,1","scores,58,1,61,1","scoring,28,1","scratch,85,1","screen,13,1,54,9,66,1,75,1","scrub,31,1","scrubbing,99,1","sctt,61,1","sdlc,101,1,104,1","sdro,46,4,41,4,53,4,61,2,66,4,70,4,72,5,73,4,83,4","seamless,16,1,22,1,89,1","seamlessly,46,1,73,1","seapine,23,1","search,75,4,82,13","searching,66,1,71,1","seat,2,1","second,44,1,60,1,66,1,91,1","secondary,25,2","section,25,1,44,1","sections,13,1,44,1","sector,17,1","secure,9,2,17,1,47,1,36,1,57,4,60,1,61,2,85,1","secured,46,1","secures,36,4","security,9,2,30,4,61,1,96,1","see,25,2,60,1,61,1,73,1,75,1","seek,22,1,101,2","seeking,101,1,102,1,103,1,104,1","segment,54,1,62,1","segmentation,16,1,26,5,28,5,32,9,36,1","select,16,2,54,1,58,1,61,2","selected,59,1,57,1,61,3,98,1","selection,45,1,44,1","selects,58,1","selling,12,1,39,1,64,2","send,21,1,25,1,61,1","sender,47,1,38,1,57,2","sendright,36,1","senior,39,6,43,1,74,1,104,6","seniority,22,1","sense,43,1,87,2,96,2","sensis,40,4","sensor,46,1,61,1","sensors,46,7,61,2,73,4","sent,15,2,18,1,61,2","sentinel,46,15,36,1,41,8,53,10,56,1,58,2,61,3,66,9,67,4,68,4,69,4,70,4,72,4,73,19,76,1,83,19,86,3","sentinelreports,83,4","separate,16,1,29,2,59,1,57,1,91,1","separated,62,1","separately,61,1","separators,28,1","sept,102,1,104,1","september,10,1,59,1,58,1,60,2,61,2,74,1,102,1,104,1","series,45,1","serious,13,1","seriously,45,1","serve,54,1,71,1","server,23,2,46,1,36,1,62,3,96,1","servers,30,2","service,2,2,5,1,8,1,9,2,10,3,14,4,15,3,17,5,18,1,21,5,99,1,22,1,24,1,29,1,32,1,47,1,49,1,35,1,36,1,39,6,42,11,44,1,57,4,58,1,60,2,61,1,65,1,74,1,76,1,79,1,84,7,85,2,86,2,89,2,91,1,103,1,104,1","serviceplanning,84,4","services,1,9,2,22,5,6,8,1,9,1,11,2,15,5,17,15,18,4,19,1,52,12,99,2,23,6,24,12,26,5,27,26,28,4,29,6,30,13,31,4,32,6,33,4,34,20,46,4,47,8,48,1,49,1,50,4,35,4,36,4,37,8,38,4,39,1,41,4,42,6,43,1,44,1,53,4,59,3,57,8,58,1,60,7,61,8,62,4,63,4,64,4,65,4,66,4,67,4,68,4,69,4,70,4,72,7,73,4,75,4,76,2,79,6,80,4,82,4,83,4,84,9,85,28,86,7,89,1,91,5,92,4,93,4,96,2,97,4,98,1,100,2,101,1,103,2,104,1","serving,81,1","sessions,16,3,43,1,87,1","set,3,1,13,1,15,1,21,1,29,1,44,1,61,2,74,1","sets,11,2,29,1,45,1,61,1","setting,85,2,96,1","settings,10,1,42,1,76,1","settle,44,1,87,1,96,1","seven,16,1,61,1","several,13,1,16,1,27,1,48,1,58,1,60,2","shane,9,1,11,1,15,1,16,1","shape,44,1","share,25,1,81,1","shared,17,1","shareholder,43,1,96,1","sharing,99,2,43,1,96,1","shaw,2,1","she,44,1","sheets,84,1","shift,84,1","shifts,15,1","shipment,61,1","shire,55,2,58,2,60,1","shopping,52,1,81,1","short,2,1,44,1","should,25,4,33,1,45,1,38,1,63,1","show,22,1,25,1","showcase,61,2","showed,57,1,61,1","showers,87,1","showing,2,1,25,1","shown,61,1","shows,12,1","side,3,1","sign,60,1","signed,58,1,60,3","significant,9,1,22,1,47,2,35,1,36,2,61,2,62,1,85,1","significantly,15,1","signs,60,1","silent,71,1","simple,25,1,33,1,62,1,66,1","simplicity,71,1","simplify,25,1","simplifying,66,1","simply,87,1","since,36,1,39,1,72,1,79,1,87,2","single,10,2,17,2,23,1,29,1,59,1,57,1","site,1,1,2,1,3,1,4,1,5,1,6,1,7,1,8,1,9,1,10,1,11,1,12,1,13,1,14,1,15,1,16,1,17,1,18,1,19,1,20,1,21,1,51,1,52,1,99,1,22,1,23,2,24,1,25,1,26,1,27,1,28,1,29,1,30,1,31,1,32,1,33,1,34,3,45,1,46,1,47,1,48,1,49,1,50,1,35,1,36,2,37,1,38,1,39,1,40,1,41,1,42,1,43,1,44,2,53,1,59,1,54,1,55,1,56,1,57,1,58,1,60,1,61,1,62,1,63,1,64,1,65,1,66,1,67,1,68,1,69,1,70,1,71,1,72,1,73,1,74,1,75,1,76,2,77,1,78,1,79,1,80,1,81,1,82,1,83,1,84,1,85,1,86,14,87,1,88,1,89,1,90,1,91,1,92,1,93,1,94,1,95,1,96,2,97,2,98,8,100,1,101,1,102,2,103,1,104,1","sitemap,86,4","sites,52,1,99,1,36,1,42,1,44,1,61,1,91,1","situation,29,2","situations,29,1","six,36,1,57,1","size,52,1,23,1","sized,72,1","skilled,3,1,102,1","skills,12,1,17,1,21,5,99,1,22,1,25,3,31,1,45,2,49,1,43,3,44,3,59,1,74,1,89,1,96,6,100,1,101,1,102,2,103,2,104,1","sleep,44,1","small,1,1,52,1,42,1,54,10,58,1,61,1,63,1,66,1,71,6,101,1","smaller,61,2,72,1","smart,23,1,61,1","smartphones,54,1","smooth,14,1,57,1","sms,2,1,5,2,15,17,32,1,34,1,86,1","soa,59,1,61,1,104,1","social,2,1,3,1,87,9","socially,22,1","society,2,1,59,3,79,1","socio,29,1","software,1,9,2,4,7,2,8,1,9,1,10,1,11,2,12,6,14,1,15,1,16,1,17,1,18,4,21,5,52,4,99,5,23,10,24,4,26,5,27,5,28,4,29,4,30,4,31,4,32,4,33,4,34,4,46,5,47,12,48,9,50,4,35,5,36,10,37,4,38,4,39,9,41,4,42,13,44,2,53,12,59,2,58,1,61,10,62,13,63,4,64,5,65,4,66,5,67,8,68,8,69,8,70,12,71,8,72,14,73,4,74,3,75,4,76,24,79,5,80,4,82,4,83,4,84,4,85,5,88,16,89,4,91,5,92,4,93,4,97,4,98,5,100,11,101,7,102,17,103,8,104,15","soi,20,1","solution,4,1,5,2,8,2,9,3,10,3,11,2,12,1,13,2,14,4,15,4,16,2,17,4,52,1,22,1,23,2,27,1,46,4,48,5,36,5,53,1,59,3,57,1,58,3,60,2,61,9,64,9,65,10,66,1,72,1,73,4,76,4,85,1,86,4,88,3,89,1,102,1","solutions,1,5,2,1,4,4,7,6,9,1,14,1,15,1,17,2,19,1,99,1,22,1,30,1,35,17,39,1,40,4,53,2,61,2,76,15,79,1,85,3,86,1,98,1,100,7,101,1,102,2","solve,45,1","solved,45,1","solving,45,1,49,1,44,1,102,1","someone,44,1","sometimes,44,1","soon,5,2,6,1,41,1,61,2","sophisticated,28,5,31,1,66,1,88,1","sorter,39,1","sorting,31,1,34,1","sought,14,1","source,12,1,23,1,43,1,54,1,61,1,96,1","sources,29,2,42,1,62,1,76,1","sourcesafe,23,1","south,10,1,12,1,14,1,20,1,36,1,55,5,72,1,97,1","space,73,2","spaces,28,1,53,1,76,1","spatial,29,1","speak,99,1,44,1","speaker,3,1,87,4,96,2","speakers,87,3,96,1","specialised,2,1,11,1,52,1,61,1","specialises,1,1,12,1","specialising,53,1","specialist,7,1,12,1,39,1,61,2,86,1,87,1,91,1","specialists,36,1,39,5,57,1","specialty,30,1","specific,2,1,5,1,11,2,13,1,15,1,16,1,52,1,25,1,45,2,49,1,43,1,44,5,57,2,61,1,85,1,96,1","specifically,25,1,26,1,53,1,104,1","specification,13,3,17,2,23,2,57,1,85,1","specifications,101,2","specify,31,1,101,1","speed,23,1,30,1,45,1,44,1,66,1,71,1","spencer,9,1,10,1,11,1,13,1,15,1,16,1,17,1,20,1,21,1,36,1,87,1","spirit,22,1,25,1,87,1","split,16,1","spoils,81,1","spoke,99,1","sponsored,61,1","sponsorship,15,1","sporting,87,1","spot,70,1,81,1","sql,23,1,36,1,62,2,96,1,104,1","ssd,36,1","ssna,102,1","stable,12,1,100,1","staff,2,1,3,7,10,2,15,1,16,1,17,2,18,2,99,4,22,5,25,4,27,1,33,1,45,4,48,1,49,4,36,5,39,2,42,1,43,15,44,6,59,1,61,1,62,1,74,4,80,2,81,11,84,7,85,1,86,1,87,29,89,1,96,16","staffqualityoflife,87,4","stage,99,1,45,1,44,1","stagger,15,2","staggered,5,1","stakeholders,101,1,102,1","stand,52,1,22,1","standard,18,1,22,1,23,1,44,2","standardisation,28,2","standards,13,1,99,1,22,3,29,1,45,1,80,1,104,1","standby,23,1","start,44,1","started,45,1,36,1,57,1","state,1,1,4,2,10,1,13,7,14,1,17,1,19,1,28,2,46,4,36,2,41,4,53,5,59,1,55,1,57,1,58,1,61,2,66,4,70,4,71,1,72,6,73,5,76,1,83,4,86,1","stated,10,1,61,1","statement,1,1,2,1,3,1,4,1,5,1,6,1,7,1,8,1,9,1,10,1,11,1,12,1,13,1,14,1,15,1,16,1,17,1,18,1,19,1,20,1,21,1,50,1,51,1,52,1,99,1,22,1,23,1,24,1,25,1,26,1,27,1,28,1,29,1,30,1,31,1,32,1,33,1,34,1,45,1,46,1,47,1,48,1,49,1,35,1,36,1,37,1,38,1,39,1,40,1,41,1,42,1,43,1,44,1,53,1,59,2,54,1,55,1,56,1,57,1,58,1,60,1,61,1,62,1,63,1,64,1,65,1,66,1,67,1,68,1,69,1,70,1,71,1,72,1,73,1,74,1,75,5,76,1,77,1,78,1,79,1,80,1,81,1,82,1,83,1,84,1,85,1,86,1,87,1,88,1,89,1,90,1,91,1,92,1,93,1,94,1,95,1,96,1,97,1,98,1,100,1,101,1,102,1,103,1,104,1","statements,75,1","states,13,1,57,2","statewide,60,1","statistical,13,1,27,1","statistics,75,1","status,36,1,59,2,61,2","staying,64,1","steadily,14,1","stem,71,4","stemming,71,1","step,25,1,28,5,33,1","stephens,60,1","steps,25,1,45,1,44,1","steve,13,1","sticks,54,1,61,1","stimulates,64,1","stolen,66,1","stonnington,60,1","storage,9,1","stored,42,1,64,1,75,1","straightforward,31,1","strategic,57,2,100,1","strategies,13,1,26,5,65,1,89,1","strategy,3,1,33,1,63,5","streamline,91,1","streamlined,71,1","streamlining,70,1","street,9,1,10,1,11,1,12,1,13,1,14,1,15,1,16,1,17,1,20,2,21,1,36,1","strength,85,1","stress,87,1,96,1","strict,9,2","strictly,2,1","strive,22,1","strong,44,2,59,1,61,1,74,1,103,1,104,2","strongly,3,1,81,1","structure,3,1,44,1,79,1","structured,44,1","structures,44,1","struggling,61,1","students,60,1","studies,4,10,5,10,6,10,7,10,8,10,9,4,11,4,12,4,13,4,14,4,15,4,16,4,19,14,86,1","studio,23,1","study,4,5,5,5,6,5,7,5,8,5,9,5,10,13,11,5,12,5,13,5,14,5,15,5,16,5,17,13,19,4,43,2,86,4,96,2","sturt,57,2","sub,76,4","subjects,43,1,96,1","submit,25,1","submitted,25,2","submitting,25,2,45,1","subs,7,7,12,5,14,2,19,1,52,14,48,18,35,1,36,1,59,1,58,2,61,5,64,2,65,11,76,4,77,1,78,1,86,7,88,21,89,9,91,1,94,14,98,24,100,4,101,4,102,5,103,4,104,4","subscriber,12,3,14,3,58,1,64,1,88,5","subscribers,14,3,64,1,89,1","subscription,7,2,12,1,14,8,19,1,48,14,35,2,36,2,59,1,58,1,64,2,65,11,76,6,85,1,86,2,88,16,89,14,98,14,100,4,101,4,102,4,103,4,104,4","subscriptions,7,4,12,1,14,2,48,9,35,4,64,2,65,1,76,4,88,6,98,6,100,4,101,4,102,4,103,4,104,4","subsidy,80,2","subsmanagement,89,4","subsplus,48,4,76,4,88,4,98,4,100,4,101,4,102,4,103,4,104,4","subsplussales,12,1,14,1,61,1,77,1","subsplussupport,78,1,94,1","substantial,5,1,25,1","substantiate,49,1","suburb,28,1","success,3,5,9,4,11,4,12,4,13,4,14,4,15,4,16,4,99,4,22,5,25,4,26,5,27,1,45,4,49,4,43,4,44,4,61,1,74,4,81,4,87,4,88,1,96,4,104,1","successful,45,1,47,1,44,1,57,2,58,1,60,1,61,2,91,1","successfully,13,1,23,1,43,1,57,1,96,1","succession,43,1","suffering,57,1","suggestion,87,1","suggestions,25,1,49,1","suit,48,1,63,1,103,1","suitability,99,1","suitable,52,1,45,1","suite,5,1,9,2,12,1,14,1,20,1,35,1,36,1,39,1,53,1,60,1,62,1,76,1,85,2,103,1","suited,2,1,74,1","suits,54,1","summaries,10,1","summarised,28,1","summary,33,1,35,8","summer,25,1","supplied,15,1","supplier,14,1,40,4,86,1","suppliers,40,14,54,1","supply,47,1,57,1,61,1","supplying,2,1,27,5,61,1","support,3,1,15,1,16,2,18,1,99,6,23,2,27,1,34,12,35,1,39,6,42,1,43,2,54,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arrFiles=new Array();arrFiles[0]=new Array(1,"AboutDCA.htm","19 Jan 2010","About DCA - Data Management - Database and Software Development - Market Leading Solutions - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","DCA Overview of Products and Services","ABOUT DCA -- Database Consultants Australia ( DCA ) is an innovative database development, data management and software development company that specialises in providing business critical customer management applications for organisations locally and internationally. DCA \'s products and services are targeted at delivering high quality Customer Data Integration (CDI) and Customer Relationship Management (CRM) applications that enable clients to improve their decision-making processes and grow their businesses through improved market analysis and better targeting of customer needs. With offices in Melbourne , Sydney , Bangkok and Boston , DCA has extensive experience delivering cost effective IT solutions to large and small corporate and government clients across a range of industries: Banking/Finance Retail Automotive Publishing Health and Community Care Direct Marketing Not for Profit Local Government State Government. Contact DCA | Privacy Statement | Site Map",28);arrFiles[1]=new Array(2,"CallCentreServices.htm","27 Jan 2010","DCA - Call Centre Services - Telemarketing - Inbound/Outbound Services - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","DCA Call Centre Services","CALL CENTRE SERVICES It is not possible to maintain a good database without a call centre. Calling and talking to your customers and prospects is the only way to keep the information relevant and timely R. Shaw (Andersen Consulting) At DCA , data services are our core business and we pride ourselves in being the industry leader in supplying quality database services. Showing the same commitment to preserving the integrity of customer information throughout the entire marketing cycle, DCA houses a specialised 40-seat call centre offering all outsource teleservices. The DCA call centre is fully integrated with all response capabilities (phone, fax, web, email, SMS ) and offers all outsource services, including: Inbound Services Outbound Services event and membership management customer service information lines help desk broadcast advertising response payment processing market research list development and cleansing customer satisfaction customer acquisition customer activation customer retention lead generation The integration of the call centre within the Data Solutions Group means that DCA are able to offer clients a complete end-to-end direct marketing communication service. As members of both the Australian Direct Marketing Association ( adma ) and the Australian Market & Social Research Society ( AMSRS ), DCA strictly adhere to both associations’ Codes of Practice, ensuring that all contact by DCA staff on your behalf maintains the highest levels of customer integrity. Campaign specific, custom written applications ensure that individual client requirements are maintained throughout the life of any phone-based campaign. The DCA call centre is ideally suited to managing long-term campaigns as well as short-term contract based telemarketing requirements. Contact DCA | Privacy Statement | Site Map",35);arrFiles[2]=new Array(3,"careers.htm","10 Nov 2009","DCA – Jobs, Careers and Employment – DCA Employee Culture & Values – Working at DCA - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA Employee Culture and Values: Working at DCA and achieving outstanding results from staff","DCA has an excellent track record of achieving outstanding results through its people. Our overall strategy is aimed at attracting and retaining the best talent in the industry. We strongly believe that the commitment and competencies of our people play a key role in achieving our corporate objectives. Thus, we continue to focus very heavily on their growth and their success. Currently we have a team of over 130 highly skilled professionals located in Melbourne, Sydney and Bangkok. We value the commitment, initiative, hard work and enthusiasm of all our team members and reward them for their unique contributions. Our culture, mission, philosophy, values, work ethics and flat organisation structure reflect this people-oriented approach. Our unique HR practices and interventions are designed to enhance our people performance as well as provide them with a support system to achieve their career goals and maximise their job satisfaction at DCA . Some of these initiatives include: regular performance reviews a professional induction process a Guest Speaker program staff reward functions (end of financial year and Christmas) the opportunity to have input to a Company Improvement Team encouragement of ongoing professional development set within the context of an exciting customer and project-driven environment. We have managed to dramatically grow our staff numbers over the past few years, whilst reducing our staff turnover. In addition to this we also have an active social club that focuses on the lighter side of life and makes working with DCA a lot of fun. Contact DCA | Privacy Statement | Site Map",28);arrFiles[3]=new Array(4,"CaseStudiesCustSWDev.htm","19 Jan 2010","DCA - Case Studies for Customised Application Development Solutions - Database Consultants Australia","DCA, Database Consultants Australia,case,study,white,paper,resource,clients,industry,industries","DCA clients and industries. Case studies and white papers to demonstrate how DCA applications are helping users","CASE STUDIES - CUSTOMISED APPLICATION DEVELOPMENT The following Customised Application Development case studies provide some insight into how our clients have benefited from DCA ’s expertise. Please feel free to contact the person mentioned for each case study with any questions about the business cases or for further information about how your organisation could work with DCA in achieving your business goals. state government agency - DCA designed and implemented a cohesive, functional and deliverable solution to allow this Government Health Department to report on, analyse and respond to infectious disease incidences and outbreaks on a state-wide basis. Contact DCA | Privacy Statement | Site Map",29);arrFiles[4]=new Array(5,"CaseStudiesNirvana.htm","19 Jan 2010","DCA - Case Studies for Nirvana and Data Services - Database Consultants Australia","DCA, Database Consultants Australia,case,study,white,paper,resource,clients,industry,industries","DCA clients and industries. Case studies and white papers to demonstrate how DCA applications are helping users","CASE STUDIES - NIRVANA AND DATA SERVICES The following Nirvana and Data Services case studies provide some insight into how our clients have benefited from DCA ’s expertise. Please feel free to contact the person mentioned for each case study with any questions about the business cases or for further information about how your organisation could work with DCA in achieving your business goals. not for profit – a substantial reduction in lead time for fundraising campaigns was accomplished, which allows for a rapid response after natural disasters. not for profit - an SMS broadcast proved to be an extremely cost effective alternative to outbound calling. Personalisation of the SMS and staggered broadcast were two important features that made this such an attractive solution. financial institution – coming soon . government – DCA developed specific matching algorithms to meet the varying requirements for this important project. It involved the use of more than 7 million index records and physical images. marketing organisation - a data quality project for catalogue mailings of 200,000 per month. This projected generated a savings of over 160,000 for this client .... coming soon . banking and finance - the implemented solution provides the client with a new value-added service to complement their electronic reporting suite offered to their customer base. Contact DCA | Privacy Statement | Site Map",31);arrFiles[5]=new Array(6,"CaseStudiesPinForce.htm","19 Jan 2010","DCA - Case Studies for PinForce - Database Consultants Australia","DCA, Database Consultants Australia,case,study,white,paper,resource,clients,industry,industries","DCA clients and industries. Case studies and white papers to demonstrate how DCA applications are helping users","CASE STUDIES - PINFORCE The following PinForce Mobile case studies provide some insight into how our clients have benefited from DCA ’s expertise. Please feel free to contact the person mentioned for each case study with any questions about the business cases or for further information about how your organisation could work with DCA in achieving your business goals. PinForce Mobile – coming soon . Contact DCA | Privacy Statement | Site Map",29);arrFiles[6]=new Array(7,"CaseStudiesSubsPlus.htm","19 Jan 2010","DCA - Case Studies for Subs Plus and Outsourced Subscriptions Management Solutions - Database Consultants Australia","DCA, Database Consultants Australia,case,study,white,paper,resource,clients,industry,industries","DCA clients and industries. Case studies and white papers to demonstrate how DCA applications are helping users","CASE STUDIES - SUBS PLUS AND OUTSOURCED SUBSCRIPTION MANAGEMENT SOLUTIONS The following Subs Plus and Outsourced Subscription Management Solutions case studies provide some insight into how our clients have benefited from DCA ’s expertise. Please feel free to contact the person mentioned for each case study with any questions about the business cases or for further information about how your organisation could work with DCA in achieving your business goals. specialist magazine publisher – DCA \'s technical expertise was used to build a dynamic operating software module between Subs Plus and 3rd party telephone software, enabling this publisher to triple its outbound merchandise sales revenue. Contact DCA | Privacy Statement | Site Map",30);arrFiles[7]=new Array(8,"CaseStudiesTCM.htm","20 Jul 2010","DCA - Case Studies for The Care Manager - Database Consultants Australia","DCA, Database Consultants Australia,case,study,white,paper,resource,clients,industry,industries","DCA clients and industries. Case studies and white papers to demonstrate how DCA applications are helping users","CASE STUDIES - THE CARE MANAGER The following The Care Manager case studies provide some insight into how our clients have benefited from DCA ’s expertise. Please feel free to contact the person mentioned for each case study with any questions about the business cases or for further information about how your organisation could work with DCA in achieving your business goals. mental health project - DCA \'s technical expertise combined with the flexibility of The Care Manager software allowed Barwon Health to integrate three disparate mental health systems. disability services project - working closely with Yooralla , DCA was able implement a solution using The Care Manager to provide a client relationship management solution integrating service delivery across Yooralla \'s many program areas. Contact DCA | Privacy Statement | Site Map",30);arrFiles[8]=new Array(9,"CaseStudyBanking.htm","19 Jan 2010","DCA - Case Study for Matching Data Files with Nirvana for a Bank - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA clients and industries. Case studies and white papers to demonstrate how DCA applications are helping users","CASE STUDY Client Industry -Banking and Finance The emerging use of e-procurement solutions has resulted in the growing demand for enhanced data from commercial card providers. In order to provide customers with enhanced information, our client has implemented a new, value adding service to their electronic reporting suite. Client requirement Our client required a secure and automated solution of electronically matching a file from its customers containing a list of e-procurement Purchase Orders (POs) with a corresponding charge / transaction file from our client and adding enhanced data such as PO numbers, line item detail, ABN numbers, legal name, card type and a matched/unmatched indicator to create a matched output file. Satisfaction of the strict security requirements was an important part of the project. DCA \'s solution DCA uses its Nirvana software to match PO files with a credit card charge files on a daily basis. The matched output file produced represents an enhanced data file, whereby more information is provided by the commercial card provider due to the fields provided by the PO file. DCA has established secure file transfer protocols to meet the client’s strict requirements for security and the transfer and handling of this data. Customer benefits Our client is able to provide a value added service to its customers, complementing its electronic reporting suite. By receiving an enhanced data file from our client, a customer using e-procurement is now able to automate the reconciliation process and produce significant FTE savings in their Accounts Payable department, cutting out an otherwise tedious and error-prone reconciliation activity. The matched file is a tax compliant record of all purchases via the customer \'s e-procurement system achieving tax compliance in addition to reducing paper storage requirements for its users. The client is also confident that the solution provided can accommodate the unique business and technical requirements of its customers. Contact details For futher details about DCA \'s Data Services , please contact: Shane Treacy DCA Melbourne Level 5, 355 Spencer Street West Melbourne Victoria, Australia 3003 Tel: Fax: Email: +61 3 9320 9031 +61 3 9320 9001 nirvanasales@data.com.au Contact DCA | Privacy Statement | Site Map",35);arrFiles[9]=new Array(10,"CaseStudyBarwon.htm","19 Jan 2010","DCA -Case Study for Barwon Health Mental Health Project using The Care Manager - Database Consultants Australia","Case Study, Barwon Health, Mental Health Project,","The Care Manager Case Study for Barwon Health Mental Health Project","CASE STUDY Client Industry -Mental Health Barwon Health is the largest regional health service in Victoria, providing integrated acute and community care to the City of Geelong, the Bellarine Peninsula and South West Victoria. The Barwon Health mental health service operates across acute and community settings and has close relationships with GPs and NGOs in the region. Client requirement Barwon had three disparate mental health information systems. They required a single solution to manage their patient/client care, improve communication between health care teams, and conform to Victorian mental health reporting requirements. DCA \'s solution In 2004 DCA entered into an agreement with Barwon Health to implement an integrated mental health solution based on The Care Manager . The system went live in September 2005 and satisfied a number of key objectives: integrate patient information with the iSoft patient administration system using HL7 , based on the Barwon Health UR# and the state-wide mental health ID combine existing clinical systems into a single mental health information system for use by psychiatrists, nurses and administration staff meet legislative requirements for privacy and confidentiality generate all key assessment, care planning and clinical documentation in an integrated client history improve communications between divisions within mental health, particularly between emergency, drug and alcohol programs and community mental health automate notification of admission to hospital and communication of discharge medications using the HL7 interface. Customer benefits At the ACHS accreditation in May 2005 Barwon Health received a commendation for Information Management and an overall rating of Extensive Achievement, of which The Care Manager and its integration with the hospital patient system and the discharge summaries system was a major feature. The in-depth accreditation report stated: The information system .......will position the management and staff to have information that supports their systems of care. They (Barwon Health Mental Health Service) are commended for their vision in developing this initiative Contact details For futher details about DCA \'s The Care Manager software, please contact: Peter Young DCA Level 5, 355 Spencer Street West Melbourne Victoria, Australia 3003 Tel: Fax: Email: +61 3 9320 9000 +61 3 9320 9001 tcmsales@data.com.au Contact DCA | Privacy Statement | Site Map",32);arrFiles[10]=new Array(11,"CaseStudyDIA.htm","19 Jan 2010","DCA - Case Study for Government - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA clients and industries. Case studies and white papers to demonstrate how DCA applications are helping users","CASE STUDY Client Industry -Government A government department has undertaken a project to reconcile 1940 to present day \'death event \' records with ‘birth’ records. Client requirement In order to meet the required outcome of the project, the client was charged with the resolution and delivery of a new business process that needs to be defined and implemented to allow the matching of as many data records as is practically possible. This incorporates the use of data and images. The process includes the use of index record data and physical images, including approximately 2.2 million deaths records and 5 million birth records. DCA \'s solution DCA has been engaged to provide its specialised data services using its Nirvana software to process this data to identify matching data sets and report on these results obtained using specific algorithms developed to meet the varying requirements and specific personal nature of the data. DCA ’s Nirvana software provides a solution that is able to process these large data sets, with the flexibility to predefine and change at will, algorithms to allow for varying data conditions based on the nature of the data, i.e. age, date of birth, gender, components of the data record. Customer benefits It is anticipated that the matching accuracy rate of 99% will be accomplished and exceeded. These results will be confirmed on completion of the project. Contact details For futher details about DCA \'s Data Services , please contact: Shane Treacy DCA Melbourne Level 5, 355 Spencer Street West Melbourne Victoria, Australia 3003 Tel: Fax: Email: +61 3 9320 9031 +61 3 9320 9001 nirvanasales@data.com.au Contact DCA | Privacy Statement | Site Map",34);arrFiles[11]=new Array(12,"CaseStudyExpress.htm","19 Jan 2010","DCA - Case Study for Magazine Publishing - Express Publications - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA clients and industries. Case studies and white papers to demonstrate how DCA applications are helping users","CASE STUDY Client Industry: Specialist Magazine Publishing Express Publications specialises in publishing a wide variety of craft and motoring magazines in Australia. They pride themselves on being the Number 1 Craft Publisher in Australia with 19 years of craft magazines and having the largest group of craft titles in the one stable. The magazines are the reference tools for crafters, for promotions of shows and events, along with the latest and greatest products available. Therefore as a trade reference tool, they are not only read by the “end user” but also well recognized by the market as a whole i.e. wholesalers, retailers and consumers alike. Client requirement Express Publications already using Subs Plus for managing their subscriptions in-house, recognized that they had an untapped source of extra income: selling additional products and merchandise to their existing subscriber base. In order to generate the extra income, their outbound marketing capacity needed to be expanded and the look up process of subscriber details to be made more efficient. The company had purchased 3rd party software that provided a predictive dialling capability and that software needed to be able to “talk” to Subs Plus , to access the names, phone numbers and subscription details to be called. DCA \'s solution DCA already had a close working relationship with Express Publications as a Subs Plus user. DCA ’s high level of technical development skills were used to build a dynamic operating software module to interface between the two software applications, keeping in mind Express Publications ’ complex requirements. Customer benefits A more efficient look up process of subscriber details by linking the phone software to Subs Plus increased the number and accuracy of number dialled drastically. The increased level of information available about the calls (regarding sales, no response, no answer) allowed accurate reporting and therefore more effective decision making. The benefit to Express Publications has been a tripling of outbound sales revenue of products over a 6-month period. In addition, it enabled Express Publications to accurately track the commission payable to the operator of the outbound operation. Contact details For futher details about DCA \'s Subs Plus software, please contact: Liliane Foederer DCA Sydney Suite 2, Level 3 201 Miller Street North Sydney New South Wales, Australia 2060 Tel: Fax: Email: +61 2 8877 0351 +61 2 9879 4198 subsplussales@data.com.au Contact DCA | Privacy Statement | Site Map",31);arrFiles[12]=new Array(13,"CaseStudyNids.htm","19 Jan 2010","DCA - Case Study for using NIDS in a State Government Agency Application - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA clients and industries. Case studies and white papers to demonstrate how DCA applications are helping users","CASE STUDY Client Industry - State Government Agency The Communicable Diseases Sections of the States’ Health Departments are responsible for the monitoring, prevention and control of infectious diseases, with the aim to reduce as far as practicable the incidence and prevalence of these diseases. The accurate and timely monitoring of these diseases allow the organisation to: respond to specific incidents/cases and control outbreaks report more promptly to regional, local and federal government on serious cases develop and implement education and prevention strategies. Client requirement DCA were contracted by one of the State Health Departments to handle the entire systems implementation project for a replacement of its existing Notifiable Infectious Disease Surveillance ( NIDS ) system. This system was several years old and not providing adequate reporting and management facilities to ensure data integrity and timely analysis of possible disease incidences and outbreaks. The assignment was notable in that it was the largest Public Health IT project within that State Health Division. The major objectives of the NIDS system were: capture and monitor data on notifications of infectious diseases provide detailed statistical, validation, monitoring and reporting functions provide mapping capabilities allow the capture of notifications electronically. DCA \'s solution DCA embarked on a thorough and detailed analysis and specification phase. The analysis team set about discovering and documenting each system requirement and designing a cohesive, functional and deliverable solution that exceeded users’ expectations. The Functional Specification document of 320 + pages detailed all aspects of the system down to each database field and screen label, as well as a functional prototype/migration of data to uncover any potential pitfalls. The specification process involved liaison with key users, formal reviews, inspecting existing functionality and demonstrations of prototypes to end-users. The resulting system included development and integration of web-based forms for electronic notification of diseases by GPs. Customer benefits The project was successfully implemented, on-time and to the client’s IT standards. DCA is continuing to exceed expectations in terms of project management, delivery, and adherence to on-going schedules. Contact details For futher details about DCA \'s Customised Application Development , please contact: Steve Toal DCA Melbourne Level 5, 355 Spencer Street West Melbourne Victoria, Australia 3003 Tel: Fax: Email: +61 3 9320 9031 +61 3 9320 9001 dca.melbourne@data.com.au Contact DCA | Privacy Statement | Site Map",31);arrFiles[13]=new Array(14,"CaseStudyPacific.htm","19 Jan 2010","DCA - Case Study for Magazine Publishing - Pacific Publications - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA clients and industries. Case studies and white papers to demonstrate how DCA applications are helping users","CASE STUDY Client Industry: Large Magazine Publishing Pacific Publications is the publisher of some of Australia’s favourite magazines including New idea, FAMOUS, That’s Life!, Better Homes and Gardens, home beautiful, Your Garden, Men’s Health, marie claire, Girlfriend, K-Zone, Total Girl and TV Hits. Pacific Publications accounts for approximately 22% of Australia’s total magazine circulation and dominates the fashion, youth, homemaker and real life categories. Client requirement Pacific Publications had a need for a comprehensive and scalable solution to manage its subscriber customer service and to handle its steadily increasing subscriber database. Wanting not only a state-of-the-art subscription focused call centre facility, Pacific Publications also sought to partner with a supplier that could add value to their business, by mining their data, subscription acquisition consultancy, web connectivity and local magazine subscription knowledge. DCA \'s solution DCA consulted with Pacific Publications to provide a high level of customer service to subscribers, for ordering, renewals, change of address and delivery issues and to improve its existing subscription promotions. Centred around the Subs Plus software, the expandable call centre capacity dealing exclusively with magazine subscriptions delivers a flexible and high quality outsourced subscription management solution, that requires minimal intervention from Pacific Publications . Pacific Publications has access to the Subs Plus system through a VPN link. DCA ’s customer service team provide monthly reports covering marketing, financials, and feedback from subscribers. Close Account Management by the DCA team ensures that the relationship between DCA and Pacific Magazines is smooth and dynamic. Customer benefits By partnering with DCA , Pacific Publications found an ideal partner that was focused on magazine subscription management, exceptional customer service, and capable of working with Pacific Publications to increase their subscriber volumes. Pacific Publications was able to free up resources for other purposes and focus on subscription acquisition campaigns, rather than on processing subscriptions and handling customer queries and complaints. The outsourced solution has the advantage of flexibility that allows Pacific Publications to easily add on titles, eg last year the Murdoch titles (marie claire, Men’s health and Better Homes and Gardens) were brought in, adding another 70,000 + subscribers. Contact details For further details about DCA \'s Outsourced subscription management solutions , please contact: Liliane Foederer DCA Sydney Suite 2, Level 3 201 Miller Street North Sydney New South Wales, Australia 2060 Tel: Fax: Email: +61 2 8877 0351 +61 2 9879 4198 subsplussales@data.com.au Contact DCA | Privacy Statement | Site Map",34);arrFiles[14]=new Array(15,"CaseStudySMS.htm","19 Jan 2010","DCA - Case Study for using SMS services - Database Consultants Australia","SMS, Outbound, ROI, DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA clients and industries. Case studies and white papers to demonstrate how DCA applications are helping users","CASE STUDY Client Industry - Not for Profit As one of the world \'s largest overseas aid agencies, this not-for-profit organisation depends upon and accepts public support by ongoing donation and/or sponsorship. An ongoing issue has been some credit card payment details either being incorrectly supplied or having expired before being processed. Client requirement Realising that making outbound calls from their internal call centre was cost prohibitive, the client wanted to trial SMS as a means of communicating with these supporters in order to obtain current and correct payment information. As the financial pledges made by supporters were unable to be processed until correct details had been obtained, it was critical that any SMS service was able to be set up, and the first messages sent out, within 24 hours from the campaign being approved. As these customers were to be given priority in the call queue when responding to their call centre, the solution needed to be able to stagger each SMS broadcast so as not to exceed call centre service levels. DCA \'s solution DCA proposed an SMS merge broadcast solution offering a scheduling facility - thereby allowing each of the lists to be prepared and sent out at pre-arranged times and maximising the call centre staff dedicated to receiving the calls. The system proposed by DCA was also able to merge supporter specific personalised data (supporter name and unique ID number) into the message with a dedicated 1800 number for responding. The ability to personalise each message was preferred by the client over other vendor solutions as the supporter was able to be quickly and easily identified when responding. During the campaign DCA configured its SMS software to also receive opt-outs and return SMS texts as an email message, which were forwarded directly onto client for actioning. Customer benefits As a non-profit organisation, ROI is critical. The DCA SMS solution proved to be extremely cost effective - a viable alternative to outbound calling - with a significantly higher ROI for the client than other communication methods. The positives for us were having a supporter calling in with their supporter number ready and being able to stagger calls to coincide with shifts in customer service, getting an instant response and fixing the problem quickly. The response generated by the campaign was so well received that the SMS reminders have been scheduled to be ongoing commencing late 2007. Contact details For further details about DCA \'s SMS services, please contact: Shane Treacy DCA Melbourne Level 5, 355 Spencer Street West Melbourne Victoria, Australia 3003 Tel: Fax: Email: +61 3 9320 9031 +61 3 9320 9001 nirvanasales@data.com.au Contact DCA | Privacy Statement | Site Map",36);arrFiles[15]=new Array(16,"CaseStudyWV.htm","19 Jan 2010","DCA - Case Study for using Nirvana in a Not for Profit Organisation - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA clients and industries. Case studies and white papers to demonstrate how DCA applications are helping users","CASE STUDY Client Industry - Not for Profit As one of Australia’s largest fundraising organizations, the key asset was their database of millions of records. When a natural disaster or the need to help people in disadvantaged countries required their support, they were burdened by their existing database management system to identify and export key donors to target fundraising efforts. Client requirement DCA was engaged in 1999 to deliver a database solution that was easy to use, provided access controls and enabled key marketing staff to profile, locate and select the right target audience for each specific fundraising program. Fundamental to the program was reducing the lead-time and delivering the right marketing message to each recipient. DCA \'s solution DCA used its Nirvana technology with extensions and business processing consulting to deliver, in 2000, a system which included seven modules working in conjunction named: Query, Derivation, Segmentation, Split, Report, Output and Job Control . Apart from the above modules, a very complex reporting system was built that contains 14 separate sessions. Users are able to select which sessions to print and input a date range for these sessions prior to individual job runs making the reporting seamless and automatic. Customer benefits Using a combination of the above modules to create and execute their own jobs and using the new system reduced the customer \'s lead-time from several weeks to less than three days. DCA continue to support this client and their data requirements to this day. Contact details For futher details about DCA \'s Nirvana software, please contact: Shane Treacy DCA Melbourne Level 5, 355 Spencer Street West Melbourne Victoria, Australia 3003 Tel: Fax: Email: +61 3 9320 9031 +61 3 9320 9001 nirvanasales@data.com.au Contact DCA | Privacy Statement | Site Map",34);arrFiles[16]=new Array(17,"CaseStudyYooralla.htm","19 Jan 2010","DCA - Case Study for Yooralla Disability Services Project using The Care Manager - Database Consultants Australia","Case Study, Yooralla, Disability Services","The Care Manager Case Study for Yooralla Disability Services Project","CASE STUDY Client Industry -Disability Services Yooralla is a multi-faceted community based disability service provider, operating out of regional service centres, kindergartens, schools, and other public facilities in community locations across Victoria. Yooralla provides practical solutions for around 30,000 Victorian children and adults who have acquired disabilities through road and recreational accidents, health problems, drug and alcohol abuse, and the effects of ageing, as well as people who are born with disabilities. Solutions include therapy and the provision of equipment, accommodation and respite, employment and recreation, and independent living skills that improve mobility, communication, and quality of life. Client requirement Yooralla , developed a comprehensive requirements specification which documented the need for a single client relationship management solution to integrate service delivery across their 21 program areas. This included a single comprehensive assessment, reporting under state disability services, and staff rostering. DCA \'s solution In partnership with Yooralla , DCA developed a comprehensive functional specification in response to the business requirements, and implemented a solution based on The Care Manager to meet those needs. The solution manages referral and intake, client assessment, care planning, service delivery, staff rostering, correspondence, budgeting, invoicing, and funding under HACC and QDC ( CSTDA ). Interfaces have been implemented to the finance system for debtor management and to the payroll system for time and attendance. Customer benefits This project achieved Yooralla ’s objectives to have a consistent, best practice assessment and care planning approach across the organisation. It also improved the quality and accountability of service delivery by ensuring secure access to shared client records and integration with the organisation \'s payroll and financial systems. These achievements will allow Yooralla to grow into the future and demonstrate its ability as an industry leader in the disability services sector. Contact details For futher details about DCA \'s The Care Manager software, please contact: Peter Young DCA Level 5, 355 Spencer Street West Melbourne Victoria, Australia 3003 Tel: Fax: Email: +61 3 9320 9000 +61 3 9320 9001 tcmsales@data.com.au Contact DCA | Privacy Statement | Site Map",32);arrFiles[17]=new Array(18,"ClientDocRep.htm","20 Jul 2010","DCA - The Care Manager - Client Documentation and Reporting - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications, thecaremanager","Client Documentation and Reporting","CLIENT DOCUMENTATION AND REPORTING Comprehensive documentation including: Progress Notes Incoming and Outgoing Referrals Assessments Care Plans Client Alerts Diagnosis and Medication Records Emergency Information Incidents and Safety Issues Genograms Linked Documents Correspondence To Do Lists. Reporting Staff and management can view a wealth of information to support efficient client operations and plan future service delivery. More than 70 standard reports cover client information, client movements, staff workload, financial management, forecast cost and revenue, tracking against budget. Reports can be previewed on-line, printed or sent via email. Excel interface provides a flexible ad-hoc reporting environment across all areas of the system. To visit The Care Manager website click her e . Contact DCA | Privacy Statement | Site Map",31);arrFiles[18]=new Array(19,"ClientsCaseStudies.htm","19 Jan 2010","DCA – Clients – Industries - Case Studies - Database Consultants Australia","DCA, Database Consultants Australia,case,study,white,paper,resource,clients,industry,industries","DCA clients and industries. Case studies and white papers to demonstrate how DCA applications are helping users","CLIENTS DCA ’s clients represent a large variety of companies dedicated to communicating with their customers, clients, prospects and partners around Australia and around the world. Some of the industries in which our clients do business, with the assistance of DCA , are: Banking/Finance Retail Automotive Publishing Health and Community Care Marketing Not for Profit Local Government State Government. Please click below to to view Case Studies that provide some insight into how our clients have benefited from DCA ’s expertise: case studies Subs Plus and Outsourced Subscription Management solutions case studies Nirvana and Data Services case studies PinForce case studies The Care Manager case studies Customised Application Development . Contact DCA | Privacy Statement | Site Map",30);arrFiles[19]=new Array(20,"contact.htm","19 Jan 2010","DCA - Contact Details - General Sales and Enquiries - Database Consultants Australia","contact, phone, fax, address,mail,mailing,e-mail, email, DCA, Database Consultants Australia, Melbourne, Sydney, Bangkok, Thailand, general, sales, enquiries,inquiries","Contact information for General Sales and Enquiries for Database Consultants Australia (DCA) located in Melbourne, Sydney and Bangkok","CONTACT DCA GENERAL SALES/ENQUIRIES Melbourne Level 5, 355 Spencer Street West Melbourne Victoria, Australia 3003 Tel: Fax: Email: +61 3 9320 9000 +61 3 9320 9001 dca.melbourne@data.com.au Sydney Suite 2, Level 3 201 Miller Street North Sydney New South Wales, Australia 2060 Tel: Fax: Email: +61 2 8877 0351 +61 2 9879 4198 dca.sydney@data.com.au Bangkok Level 6, 58 Soi Mahatlek Luang 2 Thanon Ratchadamri Pathumwan, Bangkok, 10330, Thailand Tel: Fax: Email: +66 2650 2919 +66 2650 2919 dca.asia@data.com.au Boston 8 Faneuil Hall Marketplace 3rd Floor Boston, Massachusetts 02109, USA Tel: Fax: Email: + 1 866 454 3224 +1 617 973 6406 dca.us@data.com.au Contact DCA | Privacy Statement | Site Map",29);arrFiles[20]=new Array(21,"Contract.htm","19 Jan 2010","DCA - Jobs, Careers and Employment - Contract Work - Database Consultants Australia","DCA,Database Consultants Australia,career,contract,job,employment,hire,position,opening,opportunity,hiring, database experience,web design,programming,systems administration,project management,software development,customer service,data processing","DCA is looking to employ bright people with various skills who know how to work hard","CONTRACT WORK At DCA we are always eager to talk to bright people who know how to work hard, produce quality deliverables within set timeframes and with skills in any of the following areas: Database related experience Web Design Programming Systems Administration Project Management Software Development Customer Service Data Processing. If you would like to join us and make a difference to our company, please send a recent copy of your resume to: The HR Manager Database Consultants Australia Level 5, 355 Spencer Street West Melbourne 3003 Victoria Australia Telephone: (03) 9320 9099 Facsimile: (03) 9320 9001 Email: careers@data.com.au Contact DCA | Privacy Statement | Site Map",28);arrFiles[21]=new Array(22,"CultureValues.htm","19 Jan 2010","DCA – Jobs, Careers and Employment – DCA Culture & Values – Working at DCA - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA Employee Culture and Values: Working at DCA and achieving outstanding results from staff","DCA \'s VISION AND SOCIALLY RESPONSIBLE BEHAVIOUR POLICY Introduction Database Consultants Australia appreciates the significant contribution its employees make towards the Company’s ongoing success and profitability. We value our work force, and are committed to creating a team based, proactive working environment for all who decide to join us. We acknowledge responsibility to ourselves, each other, clients and the community to act professionally, diligently, honestly and objectively. Central to this commitment is our Company Mission, Philosophy and Values, which are intrinsic to what we stand for and believe in. We ask that all employees understand and accept these values as their own. Our Mission \'To provide data management expertise to clients around the globe through leading technology. We are recognised as a seamless extension of our clients \' business through the dedication of our people. \' Our Philosophy \' DCA believes in being a leader in its chosen field and provides cost effective solutions for the data needs of organisations. DCA is committed to innovation, outstanding customer service, excellence, quality, teamwork and fulfillling careers for its people \'. We Value \'Quality, Excellence, Positive contribution, Teamwork, Adaptability, Commitment, Persistence, Motivations, Client Focus, Learning Spirit, Mutual Respect, Dynamism, Fun, Solution Focus, Innovation and Vibrance \' DCA \'s expectations of all its employees We expect all employees, regardless of their seniority or location, to observe the highest standards of professional ethics and integrity in their general standards of behaviour and conduct at all time, namely: to be committed, work effectively and to make a positive contribution to the company to comply with the Company’s policies, rules, regulations and contracts to communicate openly and work cooperatively with managers and fellow employees to maintain the integrity and privacy of any confidential information related to the Company, staff, clients and other information that is not public knowledge to strive to improve work skills and be open to new ideas and new ways of working to be fair, reasonable and honest in all dealings with the Company and Customers to minimise waste or unnecessary expenditure to protect the commercial interests and reputation of the Company to maintain a professional disposition and a professional standard of personal appearance and dress to show respect for fellow employees, managers and Company property to recognise the rights of fellow employees and managers. DCA \'s commitment to all its employees DCA is committed to observing the highest standards of professional ethics and integrity in its relationship with its employees, namely: to create an environment in which employees are treated with respect and courtesy to provide adequate facilities and equipment for working effectively to be fair and reasonable in dealing with employee concerns or issues and to deal with them in a confidential and prompt manner to keep employees informed about the Company, including regular communication on major issues and initiatives to continually seek employee input and feedback on relevant programs and initiatives to provide competitive and fair remuneration and reward programs. to provide a safe working environment to provide opportunities for necessary training, development and career progression. Contact DCA | Privacy Statement | Site Map",31);arrFiles[22]=new Array(23,"custappdev.htm","19 Jan 2010","DCA - Customised Application Development - Software Product Development - Project Management - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","","CUSTOMISED APPLICATION DEVELOPMENT DCA has successfully undertaken and delivered mid-size and major application development projects for business and Government clients. With our background in software product development we are able to apply rigour to project management and the development lifecycle. We are a single solution vendor that is able to provide: project scoping and business case development business analysis and requirements specification system architecture, design and functional specification software development system testing, development and execution of test cases user acceptance testing facilities deployment data migration user training help desk, support and maintenance services Our chosen tools and technologies include: Delphi and/or Visual Studio .NET for Windows client/server application development .NET 2.0 for browser-based development, using a combination of C# and VB.NET Seapine TestTrack for bug tracking and issues management including workflow Microsoft Visio Architect for data modelling Visual SourceSafe for source control and configuration management Microsoft SQL Server 2000/2005 and Oracle databases C++, Visual Basic DevExpress toolset (including .NET support) for rich user interfaces Web Services applications utilising both thin (browser) and Smart-client models Our project development methodology is based on the PMBOK standard and was developed in conjunction with the Project Management Institute (PMI). Our data centre is also able to offer a complete hosted model (ASP) solution via our high-speed dedicated fibre-optic links with optional standby site facilities. Contact DCA | Privacy Statement | Site Map",33);arrFiles[23]=new Array(24,"custservicemanagement.htm","19 Jan 2010","Database Consultants Australia - DCA - Customer Services Management","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","DCA Overview of Products and Services","CUSTOMER SERVICE MANAGEMENT This page is currently under development Contact DCA | Privacy Statement | Site Map",29);arrFiles[24]=new Array(25,"CVPreparation.htm","19 Jan 2010","DCA – Jobs, Careers and Employment – CV and Resume Preparation - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA Employee Culture and Values: Working at DCA and achieving outstanding results from staff","CV PREPARATION We appreciate your interest in job opportunities at DCA and hope we can simplify the process of applying with a few helpful suggestions. The first step on the road to working at DCA is submitting your resume. It is important that your resume accurately reflects your skills, experience and capabilities. If you graduated from a university within the last five years, include a copy of your transcripts (unofficial is okay), a list showing individual coursework completed and grades received, as well as the overall grade average. Please note that all resumes must be submitted in English. Submitting a resume - General Information To make it easier for us to determine where you might best fit within our organisation, you can take the following simple steps to help us understand your qualifications: PDF, HTML, or Microsoft Word documents or text formats are acceptable or you can submit using plain text format. all resume and related materials (transcripts, etc.) should be submitted in English. only send essential personal information and be sure to include your name and how to contact you in the resume, not just in your cover letter. include your email, phone, and residence address. include any other relevant general personal information you may wish to share. Educational Background Your resume should accurately reflect your academic achievements and accomplishments, for example: your resume should show all post-secondary institutions attended, degrees conferred, and a cumulative grade point average (if available) for each degree received. only report your secondary and university level education; do NOT include elementary schooling. However, if you completed a ‘year abroad’ program as part of your pre-university education, feel free to include this in your resume. provide a brief description of any important projects you completed as part of your coursework. Your Work Experience You may be fresh out of a university, or have substantial work experience and a history of accomplishments. Either way, we want to know what skills you have acquired along the way. We’ll look closely at the work experience section of your resume so the information you provide here is very important. Please make sure you: list your experience, projects completed, accomplishments, achievements, etc by your position with each employer. we also want to see concise, important details on your specific accomplishments and the impact your efforts had on your company. if you worked while attending a university, either during the summer or concurrent with your course work, be sure to mention this even if it isn’t specifically related to a potential job at DCA . Additional Information Here at DCA , we value talent and intelligence, group spirit and diversity, creativity and idealism. Tell us what makes you unique by: including the names and contact information of 2-3 references. Ideally these should be people (managers or clients) that you reported to in your current or previous roles, or others who can talk knowledgeably about your skills and abilities. We don’t need copies of any written references you already have. including any awards you’ve received, articles you’ve published, or conference presentations you’ve given. We don’t need to see copies of any awards or publications, just a reference to them. Contact DCA | Privacy Statement | Site Map",31);arrFiles[25]=new Array(26,"DataAnalysis.htm","27 Jan 2010","DCA - Data Analysis - Campaign Analysis, Data Segmentation, Profiling, Mapping, Modelling - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Data analysis provides insights into your data, assists you measure the success of a campaign, and develop strategies to deliver relevant communication to existing and or prospective customers.","DATA ANALYSIS Data analysis takes many forms. It provides insights into your data, assists you measure the success of a campaign, and develop strategies to deliver relevant communication to existing and or prospective customers. This coupled with a well maintained database provides you with a powerful tool allowing you to specifically target existing or new customers and/or accurately measure effectiveness. Analysis is about data insight and being able to effectively comprehend and utilise that insight to meet your needs or goals. Analysis allows you to interrogate your data to identify trends, purchasing patterns, current and future opportunities, relationship touch-points. Insights such as these allow you to clearly and accurately identify and target your existing and prospective customers. Increase your response rates and save money by clearly and accurately identifying and targeting your existing or prospective customers. DCA ’s combination of services and software provide a platform to assist you to define and outline how you can best utilise your data for future marketing activities. DCA \'s data analysis includes: campaign analysis & reporting - response - ROI data segmentation profiling modelling geo –demographic analysis mapping. Contact DCA | Privacy Statement | Site Map",35);arrFiles[26]=new Array(27,"DatabaseServices.htm","27 Jan 2010","DCA - Overview of DCA  \\'s Data Services - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","At DCA, data services are our core business and we pride ourselves in being the industry leader in supplying quality data services","DATA SERVICES At DCA , data services are our core business and we pride ourselves in being the industry leader in supplying quality data services. Our clients are companies that use data for Direct Marketing or CRM purposes or as an information resource (e.g. registry). The success of their marketing and customer communication efforts or ability to deliver on data integrity will be dependent on the quality of their data. In a good database, data is accurate, up-to-date and formatted consistently. However, misspellings, duplications, incomplete data and use of incorrect data formats can occur in a database especially when data entry is performed by multiple users in different locations. In addition to this, increasing regulatory compliance (NPP, Do-not-Call register) dictate caution or a financial penalty and/or a loss of reputation may be risked. With many years experience and the latest technology, DCA offer hassle-free, expert services for all your data needs from a Data Quality Audit to data quality services, from configuring a file for a mail house to complex statistical analysis or total management of your database. Data services provided by DCA are: Data Quality Audit Data Cleansing and Matching Data Enhancement and Data Integration Database Management Data Processing for Direct Marketing Data Analysis Data Support Services Call Centre Services Many times we find that our clients will benefit most from a ‘packaged’ solution that includes several of the above components to address their data issues. At the base of DCA ’s database services lies our powerful software tool Nirvana . However, DCA ’s development team of 30 + staff is able to provide modifications and related technical services to meet any client’s requirements. Contact DCA | Privacy Statement | Site Map",36);arrFiles[27]=new Array(28,"datacleansingmatching.htm","27 Jan 2010","DCA - Data Cleansing and Matching - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Data cleansing is a critical step in preparing your database for applications such as sophisticated segmentation, direct mail campaigns or MIS reporting.","DATA CLEANSING AND MATCHING The Data Quality Audit Report will have summarised the condition of the data in terms of quality and completeness of information, identification of duplicate records, determination of mail piece deliverability, match rate to external knowledge bases (eg. phone numbers, DPID, NCOA etc). Data cleansing is a critical step in preparing your database for applications such as sophisticated segmentation, direct mail campaigns or MIS reporting. DCA can apply various cleansing routines according to each client \'s requirements and can also assist with the decision-making process regarding business rules to apply by providing knowledgeable and experienced consultation. Depending on the quality of the database and the uses to which it may be put, DCA can apply some or all of the following processes: parsing into discrete elements validating suburb, state and postcode truncation corrections appending NSP and state indicator to postcode data de-concatenation ascertaining mail deliverability allocation of displaced data removal of excessive spaces and separators punctuation standardisation removal of inappropriate characters phone/fax number standardisation first name gender detection and scoring elimination of debilitating control characters de-duplication Contact DCA | Privacy Statement | Site Map",36);arrFiles[28]=new Array(29,"dataenhancement.htm","27 Jan 2010","DCA - Data Enhancement and Data Integration using Nirvana - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Data enhancement takes place by validating your database against third party knowledge bases, in order to check, update and append information to your database","DATA ENHANCEMENT AND DATA INTEGRATION Data enhancement takes place by validating your database against third party knowledge bases, in order to check, update and append information to your database. Features of data enhancement include: appending telephone numbers, email addresses appending DPIDs (also accommodates international and other business standards) automatic Australia Post barcode generation National Change of Address service (NCOA) Do-not-Call register socio-demographic, transactional or consumer preference flagging mapping (spatial information). Data integration of two or more separate databases can be required in the following situations: in a post merger situation, where customers could have a relationship with both organisations, and a single customer view is needed to drive better decision making and corporate responsiveness in a direct mail campaign, when own customer data will be combined with purchased third party lists; when moving from a product oriented to a customer oriented approach in applications where two separate data sources are matched for reconciliation purposes in a situation where for instance an accounting database needs to be compared with a marketing database. The process of data integration cross-matches and assimilates multiple, heterogenous data sets from different sources to provide a new consolidated data set. The Nirvana product, which lies at the heart of all database services, is developed and maintained by DCA ’s product development team. DCA can define and implement customisations to meet any requirements. Outside of Nirvana , DCA can provide integration services with a wide variety of corporate systems and external databases. Contact DCA | Privacy Statement | Site Map",35);arrFiles[29]=new Array(30,"datahousing.htm","19 Jan 2010","DCA - Cost-effective and Remote Data Hosting Services - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","DCA can also provide cost-effective remote hosting services.","DATA HOUSING DCA ’s specialty lies in Data Management solutions, working with companies for which data is at the core of their existence. DCA can also provide cost-effective remote hosting services. Our organisation and technical infrastructure can accommodate our clients’ needs for reliability, speed, security and scalability. The data centre is currently housed at our head office in West Melbourne. DCA has constructed its data centre compliant with the AS/NZS 17799 Code of Practice for Information Security Management. DCA would be pleased to provide details pertaining to the data centre infrastructure, such as: wide-area networking firewalls and Web servers Database and Transactional Servers backup devices internal networking physical security other security procedures. Contact DCA | Privacy Statement | Site Map",31);arrFiles[30]=new Array(31,"datamanagement.htm","27 Jan 2010","DCA - How DCA can help you with Database Management - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","How DCA can help you with Database Management","DATABASE MANAGEMENT DCA can assess your existing data systems, and provide you with recommendations for improvements based on your needs. Our clients are regularly surprised at how cost-effectively we can enhance their systems and provide a new level of efficiency and marketing information. With our skills and experience, the transformation of a customer list to a working marketing database is generally a quick and straightforward process. DCA can manage your existing customer file, providing you with sophisticated database marketing functions, or specify, design and create a database system tailored to your needs. Alternatively your in-house database may just require a clean-up. For example through de-duplication, data scrub, or sorting and flagging records by management code to provide a reporting base for your marketing activities, DCA can help you extract maximum advantage from your database. Contact DCA | Privacy Statement | Site Map",34);arrFiles[31]=new Array(32,"DataProcessingForDM.htm","27 Jan 2010","DCA - Data Processing for Direct Marketing - Data Cleansing, Matching, Deduplication, Merge, Purge, Segmentation, Consolidation - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Data Processing for Direct Marketing - Data Cleansing, Matching, Deduplication, Merge, Purge, Segmentation, Consolidation","DATA PROCESSING FOR DIRECT MARKETING As part of DCA ’s core business we process and prepare consumer and business data for direct marketing. Whether the communication is direct mail, telemarketing, email or SMS , DCA process more than 25 million direct marketing records per month for acquisition, retention or general direct marketing communications. DCA is a full service data bureau providing quality data processing and hygiene services using Nirvana to provide data cleansing, verification and correction, adma \'do not contact \' suppression, change-of-address (NCOA), and more. Our services include: data cleansing data append, validation and enhancement deduplication / data matching merge / purge segmentation consolidation DPID append (Australia Post AMAS Certified Vendor) mail house preparation. Contact DCA | Privacy Statement | Site Map",34);arrFiles[32]=new Array(33,"dataqualityaudit.htm","27 Jan 2010","DCA - Data Quality Audit - Reports on the Condition of your Data - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Data Quality Audit - Reports on the Condition of your Data","DATA QUALITY AUDIT Without a cohesive database management strategy, rigorous control of data inputs and amendments, and equally rigorous quality management, inaccurate, incomplete and/or poorly formatted data will find its way into your database. Often, a larger database means a bigger problem. If you have been using your database for simple tasks such as contact management, you may find that conscientious staff have been able to work around data deficiencies, creating a large, hidden cost in time, and effectively disguising problems that should be resolved. As a first step, DCA recommends clients to undertake a Data Quality Audit on their database. The Data Quality Audit will bring to light the condition of the data at many levels. The Data Quality Audit Report will provide a summary of the condition of the data in relation to: duplication cleanliness deliverability process compliance data related findings, such as illegal characters and displacement of data. This holistic approach will identify and report what opportunity there is to improve the quality of the data and provide a point in time from which the data condition can be benchmarked moving forward . After the Audit, the data is ready to be cleansed or enhanced . Contact DCA | Privacy Statement | Site Map",34);arrFiles[33]=new Array(34,"DataSupportServices.htm","27 Jan 2010","DCA - Data Support Services - Campaign Management - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Data Support Services - Campaign Management","DATA SUPPORT SERVICES DCA ’s Data Support Services provides operational campaign management services across the data services business unit and internal products offered by the company. Data Support Services assist clients to \'close the loop \' on their marketing campaign. Whether the response or communication is coming back to DCA via email, web, fax, mail or telephone we provide the infrastructure, PO Box, telehone number, email address or web site URL to receive and then process the information as it is provided or returned from a campaign. The services are provided as a batch or can be real-time processing as data is captured into a new database or responses are directly entered into an existing database DCA is hosting or is located at the client site. DCA ’s Data Support Services include: return mail management batching / sorting / collating data entry / data capture data / forms scanning competition response management information requests fulfilment loyalty program redemptions online payment processing banking services mail fulfilment email, fax, SMS broadcasting. Contact DCA | Privacy Statement | Site Map",34);arrFiles[34]=new Array(35,"DCAExpertise.htm","19 Jan 2010","DCA - Summary of Expertise, Products and Solutions - Database Consultants Australia","DCA,Database Consultants Australia,Expertise,Products,Solutions,subscriptions,management,health,community,care,customer,membership,loyalty,program,civic,compliance,customized,customized,application","Summary of DCA Expersite, Products and Solutions","DCA EXPERTISE -- DCA provides market-leading software and data management solutions for: Civic Compliance : through the PinForce product suite to provide mobile technology solutions for the management of parking and bylaws infringement processing as well as traffic management solutions for government and private organisations internationally. Health and Community Care : through the provision of The Care Manager software to support agencies delivering health related services to clients in their homes and in the community. Subscription Management : through the provision of call centre services and the management of the order fulfillment process for publications houses and magazines. DCA also provides publishers, associations, unions, clubs and other organisations with market leading Subs Plus software for comprehensive management of their subscription business. Research Management : through the ResearchMaster technology to assist universities and research organisations manage complex research projects. Data Management : through the provision of an industry leading data management software tool, Nirvana , and bureau Data Services to major corporations and government organisations to improve quality and accuracy of marketing data and customer information. Customer and Membership Management : through the provision of software or outsourced customer service solutions to manage memberships and customer data for organisations, clubs, associations, unions and groups. Loyalty Program Management : through the development of systems that track the outcome of business initiatives and allow for maximisation of member relationships and reward programs. DCA also provide outsourced loyalty program management services. Customised Application Solutions : through the development of significant business-critical systems for large enterprises and government. Contact DCA | Privacy Statement | Site Map",31);arrFiles[35]=new Array(36,"DCAHistory.htm","6 May 2010","DCA - DCA History and Milestones - Database Consultants Australia","Database Consultants Australia, DCA, News,New,What s New,Articles,Latest,Information,Event","DCA latest news, articles and information","DCA MILESTONES -- Listed below are some of the key milestones that illustrate the growth and diversification that DCA has experienced since it started business in 1993 . 1993 1994 1995 1996 1998 2000 2001 2003 2004 2005 2006 2007 2008 2009 2010 1993 DCA commences Melbourne Operations with 3 staff. 1994 DCA commences first Software Development Project. 1995 DCA acquires first international client. 1996 DCA launches Software Product Development initiatives DCA awarded Outsourced Data Management contract for Automotive Customer Satisfaction Index Program. 1998 DCA awarded contract for Outsourced Data Management of Australia \'s first Lifestyle Database - 800,000 records, 330+ attributes DCA commences six million record data integration project for major retail group. 2000 DCA is finalist in Australian Technology Awards– Data Management Excellence DCA acquires Subs Plus product Established Sydney Office with 6 staff DCA launches Nirvana data management product DCA launches Subscription Management products and services DCA awarded contract for consulting to major metro council in their Parking operations DCA relocates to larger premises at North Melbourne with 45 staff. 2001 DCA awarded largest public health software development project for Communicable Diseases in Victoria (Notifiable Infectious Diseases Surveillance) DCA given AusIndustry Development Grant DCA launches The Care Manager suite of products DCA commences subscription management contract for 2nd largest publisher in Australia - approximately 40 publications Nirvana benchmarks for deduplication performance exceed industry leading product DCA awarded state government contract for Drugs and Poisons permit and licence management system. 2002 DCA awarded Outsourced Data Management Contract for major Automotive Customer Satisfaction Index and Dealer Management Programs DCA awarded critical alert management software development project to manage response to Chemical, Radiation and Biological Incidents DCA establishes Bangkok presence for Asia Pacific market development DCA commences development of a PDA-based solution for Civic Compliance and awarded contract with major metropolitan council. 2003 DCA launches its Civic Compliance Solution The Care Manager is migrated to a SQL Server platform. DCA awarded Human Services Directory (SSD/HSD) contract from the Department of Human Services Victoria. 2004 NIFTI solution for point-of-sale phone recharge and bill payment is launched, ultimately deployed to 300 sites around Australia DCA ’s civic compliance and research management software achieves significant market presence in New Zealand . 2005 DCA \'s head office relocates to Spencer Street, West Melbourne with 65 staff DCA recognised as Australasia’s market leader in PDA enforcement technology with Australasia’s eight largest Civil Compliance Organizations. Collectively these agencies represent over 800 enforcement officers issuing approximately 3 million infringements per annum and over 150 million in revenue. DCA secures acquisition of ResearchMaster – Australasia’s leading research administration and management software. Used by major research institutions in Australasia DCA secures significant data segmentation and matching contract with one of the major banks. 2006 DCA establishes US representation for the sale of its civic compliance software solution DCA develops and delivers an online loyalty marketing application for a major international manufacturer DCA commences R&D project to develop a Vehicle Detection Solution DCA secures data matching contract for NZ Government. 2007 DCA awarded contract for the system development for a notifiable infectious diseases application for the Department of Health, South Australia DCA Sydney office relocates to North Sydney with 14 staff Civic Compliance secures contract for “council-wide” implementation DCA becomes a Microsoft Certified Partner Live trials of Vehicle Detection commence DCA opens Boston office for US market development. 2008 First US site goes live with Vehicle Detection technology DCA \'s software tool Nirvana is certified by NZ Post under the SendRight programme. 2009 DCA \'s state of the art vehicle detection system - PinForce Sentinel - released. DCA launches PinForce LPR - a vehicle mounted mobile Licence Plate Recognition system. DCA \'s new tcm 7 product released - service delivery management software for aged and community care. tcm 7 transforms the functionality of The Care Manager software to a completely new programming platform and includes multiple new features. DCA launches PinForce City Wide - a new PinForce module that has been designed for Councils or organisations who use manual or partly automated processes in the field for issuing compliance notices or carrying out health, building or planning inspections. DCA attains Microsoft Gold Certified Partner status in recognition of the highest level of competence and expertise with Microsoft technologies. 2010 DCA invests in e-Health with the acquisition of the Ballarat based business of ArgusConnect . ArgusConnect are leaders in secure document exchange between GPs, specialists, allied health practices and health services. Contact DCA | Privacy Statement | Site Map",41);arrFiles[36]=new Array(37,"DirectorProfiles.htm","19 Jan 2010","DCA - Director Profiles - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","DCA Overview of Products and Services","DIRECTOR PROFILES Contact DCA | Privacy Statement | Site Map",26);arrFiles[37]=new Array(38,"EmailPolicy.htm","19 Jan 2010","DCA - Email Disclaimer - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","DCA Email Disclaimer","DCA EMAIL DISCLAIMER The information contained in this email communication may be confidential. You should only read, disclose, re-transmit, copy, distribute, act in reliance on or commercialise the information if you are authorised to do so. If you are not the intended recipient of this email communication, please notify us immediately by email to admin@data.com.au or reply by email direct to the sender and then destroy any electronic or paper copy of this message. Contact DCA | Privacy Statement | Site Map",23);arrFiles[38]=new Array(39,"EmploymentHistory.htm","19 Jan 2010","DCA – Jobs, Careers and Employment – Employment History – Positions - Database Consultants Australia","DCA,Database Consultants Australia,product specialists,developer,senior,graduate,team,leader,project,manager,analyst,software,support,tester,maintenance,technical,writer,trainer,help desk,data,operator,officer,client,liaison,business,development,customer","Jobs, Careers and Employment - Employment History - Positions","EMPLOYMENT HISTORY DCA employs a variety of Product Specialists selling, supporting, developing and implementing our unique suite of software solutions . The DCA group is continuously expanding and embarking on new and innovative opportunities. Since early 2007 the following roles have been filled resulting in an increase in staff of approximately 50% to a current total over 100 DCA employees. Development IT Support Software Development Manager Business Analyst Senior Developer Graduate Developer Developer Team Leaders/Project Manager Product Analyst. IT Support Consultant Software Maintenance Consultant Technical and Document Writer Implementation Consultant Trainer Help Desk Consultant. Data Services Call Centre Client Service Liaison Officers Business Development Manager Senior Account Manager Data Specialist Data Operators. Customer Service Operator Team Leader Mail Sorter Data Entry Operator. Software QA General QA Manager Software Test Analysts. General Manager Finance and Admin staff Network administrator. Contact DCA | Privacy Statement | Site Map",32);arrFiles[39]=new Array(40,"EndorsedSuppliers.htm","27 Jan 2010","DCA - Endorsed Suppliers and Partners - Accreditations - Logo - AMAS, InSKILL, Microsoft Certified Partner, Sybase Business Solutions Alliance, New Zealand Post, Sensis, FirstDirectSolutions, MapInfo, Marketing Association, adma - Database Consultants Au","endorsed,supplier,suppliers,partner,partners,preferred,logo","DCA Endorsed Suppliers and Logo.","ENDORSED SUPPLIERS AND PARTNERS -- Endorsed Suppliers InSkill SA Accreditation Number: INSK0603810 Partners Contact DCA | Privacy Statement | Site Map",30);arrFiles[40]=new Array(41,"GPSDeviceTracking.htm","19 Jan 2010","DCA - GPS Device Tracking - Vehicle Detection Technology - Database Consultants Australia","Infringement,issuing,software,community,services,tools,portable,efficient,lightweight,flexible,PDA,portable, digital,assistant, handheld,devices,PinForce Mobile,PinForce Sentinel, Vehicle Detection, penalty,technology,integration ,hardware, intuitive,gra","PinForce Sentinel - Vehicle Detection Technology.","GPS DEVICE TRACKING ....coming soon Contact DCA | Privacy Statement | Site Map",29);arrFiles[41]=new Array(42,"health.htm","20 Jul 2010","DCA - The Care Manager - Integrated Service Delivery Management Software for Aged and Community Care - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications, thecaremanager","The Care Manager - Integrated Service Delivery Management Software for Aged and Community Care","THE CARE MANAGER In The Care Manager , DCA offers powerful easy-to-use software to plan, manage and report on the delivery of agency-wide services to clients in the community. The Care Manager enables Australian agencies to deliver quality care in a variety of service delivery settings: community care residential care disability care carer respite mental health. The Care Manager delivers benefits including: improved communication between staff, clients, managers and external organisations accurate tracking of services planned and delivered improved budget management comprehensive progress notes and documentation stored online reduction in administration time and increase in proportion of direct support hours responsiveness to service needs through electronic referral. The Care Manager is now used by over 180 agencies and in over 500 service locations throughout Australia, ranging from small agencies to large sites with multiple locations and diverse funding sources. To visit The Care Manager website click her e . Contact DCA | Privacy Statement | Site Map",31);arrFiles[42]=new Array(43,"HighPotentialProgram.htm","19 Jan 2010","DCA - Jobs, Careers and Employment -   \\'High Potential  \\' Program at DCA - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA Employee Culture and Values: Working at DCA and achieving outstanding results from staff","\'HIGH POTENTIAL \' PROGRAM AT DCA At DCA , a critical component of our Career & Succession planning is our High Potential program. We believe in nurturing and developing our High Potential staff and have constructed a program to address this. DCA offers the following High Potential program to our staff: Weekend intensive HR mentoring Tailored Training & Development Flexible Working Conditions Weekend intensive Conditions include: High Potential staff are invited to an exclusive Weekend Intensive, where different DCA Managers will facilitate and present to the team Workshop topics include: leadership, team building and communication skills as well as Company/Division specific sessions. HR mentoring Conditions include: High Potential staff will meet with DCA ’s HR Manager at least once every 2 months to be mentored in HR matters, fast-tracking their opportunity to move into senior roles within the company. Tailored Training & Development Conditions include: Relevant training courses – high potential staff are encouraged to nominate courses that they would like to attend to enhance their technical and general business skills - they are able to recommend courses they wish to attend or HR will source the courses for them Attending conferences - DCA encourage high potential staff to network and keep abreast of the latest developments within an individual \'s work discipline by attending relevant conferences and public forums Tertiary Study support for high potentials - DCA has a tertiary study support policy - it is based on job relevance and the employee successfully passing their subjects Mentoring - DCA have used Mentors to assist technical staff moving into management positions - to broaden their general skills in areas such as shareholder returns, business development, project management, staff leadership, etc E-learning - DCA has used e-learning as a development option for staff. The benefits of this are that staff can work their training around their own schedules and also have access to 24-7 online book services providing the very latest information for technical and general business management development High potential team-based activities - DCA has had a number of team based activities which improves staff knowledge sharing and sense of team belonging. These have included trips to the Yarra Valley, boat trips, dinners, lunches, etc. Flexible Working Conditions at DCA Conditions include: Work 4 years and get 1 off Time off in lieu Flexible working hours. Contact DCA | Privacy Statement | Site Map",33);arrFiles[43]=new Array(44,"HiringFAQs.htm","19 Jan 2010","DCA – Jobs, Careers and Employment – Working at DCA FAQs - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA Employee Culture and Values: Working at DCA and achieving outstanding results from staff","FAQ \'S About DCA Q: What kind of projects do the developers work on in each division? A: Each division works on full-cycle projects and teams often collaborate with teams in other divisions. Read more about the specific projects our different departments are working on by referring to the Products section on our website . Project assignments are determined close to start date, using your input on what you \'d like to work on along with the needs of the different development projects. Our interview process evaluates your core software engineering skills: coding, algorithm development, data structures, design patterns, analytical thinking skills. If you are a strong developer, you can potentially work on a number of different DCA Development projects. Q: How many employees does DCA have total? A: Please take a look at the Employment History for information about recent positions filled at DCA and the current staff numbers. Q: How long has DCA been in business? A: DCA first commenced operations in 1993 . DCA Milestones provide a brief outline of DCA \'s history. Q: How many sites does DCA operate out of and how many staff in each site? A: DCA \'s head office is located in Melbourne . DCA also has an office in Sydney and a presence in Bangkok and Boston . Choosing a role Q: If I \'m a good Developer, can I apply for a Product Manager role, too? A: Our Product Managers are very technical, and have years of software engineering and coding experience. If you are interested in both roles and also have a passion for forward thinking product development, we welcome you to speak with the Hiring Manager or HR about the role that fits you the best. Q: What is the career progression like at DCA? A: DCA takes an innovative approach to career progression, putting career development in the hands of the individual. That said, we do have Managers, structured review processes, and offer educational resources and other opportunities for you to shape your future. It \'s a place where you can get the guidance you want, and avoid the hierarchical structure that you don \'t need in order to do your job well. Interview specific questions Q: How long will the process take? A: It varies depending on the role and the office. We can \'t promise you an offer next week but if you have a competing offer and need to make a quick decision, please let the Hiring Manager or HR know and they will do what they can to make sure you have the information you need in order to make a decision. Q: What can I expect from a phone interview with DCA? A: Phone interviews are often conducted to clarify information from your resume and to determine specific information against the Key Selection Criteria for the role. Be concise and specific with your responses and don’t go on for too long with any answer as this may leave a negative impression with the interviewer on the other end of the phone Q: What can I do to prepare for my interview? A: Visit sections of the DCA corporate website to learn more about DCA and get familiar with our products and services . Review the Position Description closely as most of the interview questions will be related to this document. Explore problem solving questions to get your mind ready for the exercise. It is important for you to think out loud during the interview, so, if you \'re not used to it, practice thinking out loud. Relax, get a good night \'s sleep and arrive on time! Q: What format do technical interviews take? A: After passing DCA ’s ‘technical test’, you will meet Developers with different backgrounds and levels of experience who will assess your technical and general business capabilities for the role. Q: How long will the interview take? A: Individual interviews usually take between 30 minutes to an hour and you will typically be invited back for a second and final interview if all goes well in the first interview. Q: I know someone at the office - can I have lunch with him while I \'m there? A: That \'s a great idea - let your Hiring Manager or HR know who it is and if he or she is available, we will set it up for you. Q: What will happen next after the interview? A: Your Hiring Manager or HR will follow up with you and explain the next steps. Q: When can I expect to hear an outcome after an interview? A: Once you \'ve had initial contact, your Hiring Manager or HR will be in constant contact with you. If you have not heard from him or her in a few days, please feel free to initiate contact yourself. Q: If I \'m successful, what project will I be working on? A: For the majority of occasions, you will be advised what project you will be working on at 1st interview stage. Due to changing priorities with our clients these sometimes change at short notice but not very often. It \'s essential to be flexible and adaptable, but rest assured we will consider your background, interests and skills when choosing your project and team. Your team will enable you to get up to speed and settle in. Other miscellaneous questions Q: Will I be expected to travel a lot? A: The amount of travel is largely determined by your role in the company and by client demand. Please feel free to ask your Hiring Manager or HR about anticipated travel requirements for the specific role you are being interviewed for. Q: How many people interview at DCA? A: Our quality standard at DCA remains high and we are exceptionally thorough within our hiring process in order to continue to grow our vibrant and dynamic environment. We are constantly growing organically and by bringing new and fresh talent into the organisation, and we are keen to hire strong candidates who continue to improve our quality standard of products and service. Contact DCA | Privacy Statement | Site Map",35);arrFiles[44]=new Array(45,"HiringProcess.htm","19 Jan 2010","DCA – Jobs, Careers and Employment – DCA Hiring Process - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA Employee Culture and Values: Working at DCA and achieving outstanding results from staff","DCA HIRING PROCESS Applying at DCA Once you apply for a job by submitting your resume, you will be contacted either by email or telephone to be advised of the outcome of your application. If you have not heard anything please feel free to contact our Recruitment Administrator, Gerri Ellison or the Hiring Manager nominated in the advertisement. Interviews You \'ve applied for the position and your skills appear to fit the job based on your resume. The DCA recruitment process may involve some or all of the following steps depending on the role that you are applying for: Phone interview Testing Face-to-face interviews Please note that the timeframes below are indicative and may vary. Phone interview The phone interview assesses your technical skills and proficiency, to the level of determining whether you should be brought in for a face-to-face interview. Typically phone interviews are conducted by HR or the Hiring Manager and last about 20-30 minutes. Testing For technical roles such as Developers, Database Administrators etc. DCA have developed a series of in-house tests to ascertain potential employees fit for our roles. You may be invited in to complete such a test prior to progressing to the next stage of a face-to-face interview. Each Department within DCA sets their own benchmark for successful test results based on key selection criteria for the specific roles (e.g. typing speed, programming logic etc.) as well as norm group results from previous candidates. Face-to-face interviews DCA implement behaviourally-based interviews. For technical positions, you will be asked to provide specific examples of your background and how you have solved technical problems. Our interview process for business and general positions evaluate your problem solving and behavioural abilities. Remember, it \'s not a question of getting the answer right or wrong, but the process in which you use to solve it. Creativity is important. Virtually every person who interviews at DCA talks to at least three or four interviewers, drawn from management, HR and potential colleagues. Everyone \'s opinion counts, ensuring our hiring process is fair while maintaining high standards as we grow. Yes, it takes longer, but we believe it \'s worth it. If you hire great people and involve them intensively in the hiring process, you \'ll get more great people. We started building this positive feedback loop when the company was founded, and it has had a huge payoff. What happens next? Following your interviews, we will decide if you are suitable for the job opening. We take hiring very seriously and like to make consensus-based decisions. To that end, it can take up to two weeks for us to make a definitive decision as to whether we \'d like to have you join the team. Please be patient with us – your Hiring Manager or HR will keep in touch with you when feedback has been received and decisions have been made. Also feel free to get in touch with your Hiring Manager or HR at any time. Contact DCA | Privacy Statement | Site Map",31);arrFiles[45]=new Array(46,"HowSentinelWorks.htm","19 Jan 2010","DCA - How PinForce Sentinel Works - Vehicle Detection Technology - Traffic Management Solution - Wireless Sensors - VDT - Electronically Monitored Parking - Parking Overstay Detection - Database Consultants Australia","Infringement,issuing,software,community,services,tools,portable,efficient,lightweight,flexible,PDA,portable, digital,assistant, handheld,devices,PinForce Mobile,PinForce Sentinel, Vehicle Detection, penalty,technology,integration ,hardware, intuitive,gra","PinForce Sentinel - Vehicle Detection Technology.","HOW PINFORCE SENTINEL WORKS Sensors, based on secured wireless technology, are installed in the ground in roadways, parking areas or any place that requires vehicle parking monitoring. The sensors detect vehicle arrival and departure information and determine when a vehicle is in violation. This information is transmitted wirelessly to the handheld mobile device held by the officer when the sensor is in range and the officer is alerted to violations. The Sentinel software on the mobile device can be integrated seamlessly with PinForce Mobile for quick and easy violation management. PinForce Mobile pre-populates infringement details with data provided by the sensors. Data on the mobile devices is transferred to the backend server housing the Sentinel Dashboard and used in a range of report formats. To visit the PinForce website click here . Contact DCA | Privacy Statement | Site Map",31);arrFiles[46]=new Array(47,"index.htm","19 Jul 2010","Database Consultants Australia - DCA - Data Management - Database Services - Software Development - Mobile Computing","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications, Mobile Computing","Database Consultants Australia - DCA - Data management - Database and Software development - Mobile Computing","-- July 2010 tcm7 takes off with three implementations completed at Alzheimer \'s Australia , Ballarat Community Health and Merri Community Health . MORE NEWS... July 2010 DCA continues its successful association with AHPRA by being awarded a new contract to supply a mail house and database service. Due to the significant and rapid growth and scope of the PinForce products, PinForce now has it \'s own dedicated website . -- MORE NEWS... May 2010 DCA achieves certification in e-Health Secure Message Delivery as both a sender and a receiver . Due to the significant and rapid growth and scope of the PinForce products, PinForce now has it \'s own dedicated website . -- MORE NEWS... Contact DCA | Privacy Statement | Site Map",36);arrFiles[47]=new Array(48,"InHouse.htm","19 Jan 2010","DCA - Subs Plus In-House Subscription Management Solution - Database Consultants Australia","DCA,Database Consultants Australia,subscription,subscriptions,magazine,publication,publications,software,management,database,system,subs plus,subsplus,in-house,inhouse,marketing,tools,campaign,analysis,tracking,prospect,rotation,group,groups,list,rentals","Publishers can manage their subscriptions in-house with Subs Plus Subscription Management Software","SUBS PLUS IN-HOUSE SOLUTION Publishers who want to manage their subscriptions themselves using their own facilities and staff will find in Subs Plus a complete and flexible Subscription Management system. The Subs Plus software gives you the ability to collect, manage and analyse data and implement powerful communications to drive your subscription acquisition and growth campaigns. Subs Plus provides several marketing tools, including: campaign analysis campaign/effort tracking rotation groups prospect groups list rentals. Subs Plus is continually evolving to keep pace with the changing needs of publishers and their titles. It can be adapted for extra services and products as they are needed so you are never locked into a system that doesn’t suit your requirements. To visit the Subs Plus website click here. Contact DCA | Privacy Statement | Site Map",29);arrFiles[48]=new Array(49,"InterviewTips.htm","19 Jan 2010","DCA – Jobs, Careers and Employment – Interview Tips - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA Employee Culture and Values: Working at DCA and achieving outstanding results from staff","INTERVIEW TIPS If you have been granted an interview at DCA , the following suggestions may help in your preparations for your interview: know what interests you about DCA and why you \'ve applied. familiarise yourself with DCA \'s products and services as you may be asked business related questions. Research our competitors where possible. if you are interviewing for a technical role, be ready to answer high-level technical questions. prepare for behaviourally-based interviews by thinking about relevant specific examples of your technical ability as well as more general examples for business skills such as team-building, problem-solving, time-management, customer-service, etc. familiarise yourself with the job description you are interested in. If you do not receive an emailed version of this prior to your interview, please follow-up and request this from either the Hiring Manager or HR. ensure you can substantiate anything your resume says - for instance, if you list your competencies as C++ or .net, questions about this are fair game and may be asked of you. Contact DCA | Privacy Statement | Site Map",28);arrFiles[49]=new Array(50,"loyalty.htm","19 Jan 2010","DCA - Loyalty Program Management - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Loyalty Program Management","LOYALTY PROGRAM MANAGEMENT This page is currently under development Contact DCA | Privacy Statement | Site Map",29);arrFiles[50]=new Array(51,"MelbourneMap.htm","19 Jan 2010","DCA - Find DCA - Melbourne Office Map - Where is DCA? - Database Consultants Australia","contact, phone, fax, address,mail,mailing,e-mail, email, DCA, Database Consultants Australia, Melbourne, Sydney, Bangkok, Thailand, Boston, US, USA,general, sales, enquiries,inquiries","Contact information for General Sales and Enquiries for Database Consultants Australia (DCA) located in Melbourne, Sydney, Boston and Bangkok","FIND DCA Melbourne Office Map View Larger Map Contact DCA | Privacy Statement | Site Map",26);arrFiles[51]=new Array(52,"membmanagement.htm","19 Jan 2010","DCA - Customer and Membership Management Services using Subs Plus - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Customer and Membership Management Services using Subs Plus","MEMBERSHIP MANAGEMENT Our Subs Plus product is an ideal tool to manage large numbers of memberships and customer data for organisations, clubs, associations, unions and groups. As organisations’ membership bases grow in size, and more information is collected on each member, it can be quite a challenge to keep track of each member, and communicate with them appropriately, using the information that is held on them. Subs Plus is suitable for the management of memberships of small groups on a stand-alone computer to large organisations on local or wide area networks across multiple sites. Subs Plus can also be configured to link directly to your ‘shopping trolley’ area on your website, using our Web Direct module, for on-line enquiry, renewal of memberships, new membership order processing and purchase of merchandise. Subs Plus can be used in-house by you or as part of an outsourced membership management solution. DCA has developed many projects for users requiring specialised features in Subs Plus . These have included interfaces to accounting systems, (predictive dialling) telephone systems and other client information systems. DCA would be pleased to discuss your specific requirements and help you build a system to meet your needs. DCA ’s in-house data cleansing capabilities can uncover duplicates, errors and incomplete data in your existing database before conversion of the data to the Subs Plus database. Contact DCA | Privacy Statement | Site Map",31);arrFiles[52]=new Array(53,"mobile.htm","19 Jan 2010","DCA - PinForce - Penalty Infringement Issuing Software - Civic Compliance - Automated Vehicle Detection - Traffic Management - Mobile Computing - PinForce Mobile - PinForce Sentinel - PinForce CityWide - Database Consultants Australia","Infringement,issuing,software,community,services,tools,portable,efficient,lightweight,flexible,PDA,portable, digital,assistant, handheld,devices,PinForce Mobile,PinForce Sentinel, Vehicle Detection, penalty,technology,integration ,hardware, intuitive,gra","PinForce Mobile infringement issuing software.","PINFORCE APPLICATIONS The PinForce product suite, specialising in the area of Civic Compliance, has made DCA the market leaders in vehicle detection and infringement issuing technology. Mobile technology solutions are provided for the management of parking and bylaws infringement processing as well as traffic management solutions for government and private organisations internationally. DCA \'s PinForce applications comprise: PinForce Mobile : based upon the commonly handheld mobile device , PinForce Mobile offers an extensive and scaleable system that supports a multitude of infringement types and a virtually endless range of accessories. PinForce Sentinel : global state-of-the-art Vehicle Detection technology that accurately detects a vehicle \'s presence, along with arrival and departure time, from designated parking spaces. PinForce CityWide : add-on applications that are fully compatible with PinForce Mobile and are specifically designed for a wide range of council local compliance management. PinForce LPR : a vehicle mounted mobile Licence Plate Recognition system that integrates with PinForce Mobile and complements PinForce Sentinel providing a total solution for organisational needs. To visit the PinForce website click here . Contact DCA | Privacy Statement | Site Map",30);arrFiles[53]=new Array(54,"MobileDevices.htm","19 Jan 2010","DCA - PDA Handheld Devices -Touch-Screen - PinForce Mobile - Database Consultants Australia","DCA, Database Consultants Australia,Portable Digital Assistant,PDA,handheld,hand,held,devices,PinForce Mobile,technology,touch,screen,interface,light,small,powerful,remote,synchronise,synchronize,data,digital,voice,recorder,camera,GPS,global,positioning,","About PDA Handsets. Small, powerful and easy-to-use.","MOBILE DEVICES Mobile device technology is a fast growing segment of the computing industry with global industry giants investing billions of dollars in research and development. Using a touch-screen interface, they are light, small, powerful, easy to use and offer the ability to work from remote locations and synchronize data. They provide users with the capabilities of a conventional computer. PinForce Mobile \'s system architecture is designed to be hardware independent and PinForce Mobile can be installed on a range of handheld mobile devices that are compatible with the Windows Mobile OS system. These are most commonly Smartphones or PDAs (personal digital assistants). Organisatins are therefore able to select the mobile device that best suits their needs, from lightweight pocket models to heavy duty models. This hardware independence also allows organisations to source hardware, accessories and hardware support from local suppliers at competitive prices. Rapid improvements in mobile device technology means that new devices are launched regularly. As fast as this happens PinForce Mobile can be updated to run on the new device. These multipurpose devices can serve organisations with all their field technology needs. New customers to PinForce Mobile can look forward to replacing existing, cumbersome equipment with these small, lightweight and portable handheld devices capable of supporting a wide range of new features. Collecting additional digital evidence has never been so easy with add-on or integrated equipment such as: digital voice recorders digital cameras bar code readers Global Positioning Systems (GPS) GPRS (Enabling real-time access to corporate data). Mobile devices are supported by an extensive range of accessories including: car chargers expansion packs carry cases removable memory sticks industrial cradles ruggedised cases. To visit the PinForce website click here . Contact DCA | Privacy Statement | Site Map",32);arrFiles[54]=new Array(55,"mobileNSW.htm","19 Jan 2010","DCA – PinForce Mobile NSW IPB (Infringement Processing Bureau) Installations – Database Consultants Australia","DCA, Database Consultants Australia, PinForce Mobile,IPB,installation,NSW,Infringement,Processing, Bureau,New,South,Wales,council,councils","PinForce Mobile is certified by the IPB - Infringement Processing Bureau in NSWand installed in many councils.","NSW IPB COUNCILS DCA has been certified by the Infringement Processing Bureau (IPB) in the state of New South Wales. New councils are switching to PinForce Mobile IPB every month and currently include: - City of Sydney - Burwood City Council - North Sydney Council - Coffs Harbour City Council - Waverley Council - Warringah Council - Woollahra Council - Bankstown City Council - Sutherland Shire - Lane Cove Council - Leichhart Council - MacQuarie University - Liverpool City Council - Orange Council - Marrickville Council - Wagga Wagga Council - City of Canada Bay - Kogarah Council - Sydney Olympic Park - Byron Shire Council - Lake MacQuarie City - University of Newcastle Contact DCA | Privacy Statement | Site Map",30);arrFiles[55]=new Array(56,"mobilepressreleases.htm","28 Jan 2010","DCA – PinForce Mobile – Press Releases - Database Consultants Australia","Database Consultants Australia, DCA, PinForce Mobile,Press,Release,Releases,Articles,News,Council,Councils","DCA PinForce Press Releases and Articles","PRESS RELEASES Pittwater City Council - PinForce Images Online PinForce Sentinel City of Greater Dandenong - CityWide City of Sydney NSW Infringements - Electronic processing City of Perth North Sydney Council Auckland City Council Contact DCA | Privacy Statement | Site Map",30);arrFiles[56]=new Array(57,"news.htm","19 Jul 2010","DCA - 2010 News - Database Consultants Australia","Database Consultants Australia, DCA, News,New,What s New,Articles,Latest,Information,Event","DCA latest news, articles and information","WHAT \'S NEW July 2010 tcm 7 takes off with 3 new customers The first week of July was a busy one with three customers completing major implementations. Alzheimer \'s Australia went live with their Australia-wide implementation, completing a six month project to migrate all states and territories from the previous system onto a single tcm 7 database using the new jurisdictions feature to manage the specific requirements of each state. Ballarat Community Health went live with the new Community and Womens Health and Alcohol and Drug modules so that tcm 7 is now used for all key community programs provided by the service. Merri Community Health completed their upgrade from Release 6 and implementation of the program management module within their brokerage and care respite services. Congratulations to these organisations for successfully managing the transition to tcm 7 . We are pleased to welcome a number of new organisations to the tcm 7 user community and look forward to implementing with them in the next few months. May 2010 DCA awarded new contract to supply AHPRA with mail house and database services DCA have been selected by AHPRA through a Request For Quotation (RFQ) process to provide further mail house and database services into 2010 and 2011. DCA \'s successful response was based on its competitive cost, experience and the high quality of service provided to date when performing the current data migration services for AHPRA in 2010. DCA management would like to thank all involved in the current migration project and the upcoming AHPRA mailings. May 2010 City of Greater Dandenong in Victoria now live with PinForce City Wide DCA are pleased to announce that the City of Greater Dandenong in Victoria is now live with PinForce City Wide . PinForce City Wide is a new tablet based application to automate the complex process of Health Premises Inspections, Food Premises Inspections, Pool Inspections and other inspection and compliance types. This is in addition to the compliance notice module available within PinForce Mobile . PinForce City Wide is an add-on to the existing PinForce infrastructure thus leveraging your existing investment in the technology. Click here for more details in the Press Release . May 2010 DCA achieves certification in e-Health Secure Message Delivery as both a sender and a receiver The IHE Australia Secure Messaging Connectathon held in April 2010 showed that DCA is one of only 3 vendors to achieve certification to the Australian Technical Specification: ATS 5822:2010 – eHealth Secure Message Delivery as both a sender and a receiver. Testing was performed by the Australian Healthcare Messaging Laboratory (AHML) on behalf of IHE. Click here to view the results of the testing. The IHE Connectathon is the healthcare IT industry \'s only large-scale interoperability testing event where systems exchange information with complementary systems from multiple vendors. May 2010 DCA invests in e-Health DCA has entered into an agreement to acquire Ballarat based ArgusConnect , leaders in secure document exchange between GPs, specialists, allied health practices and health services. In a separate arrangement, DCA is in the process of taking responsibility for the Connectingcare service directory and e-referral solution used by 19 Victorian primary care partnerships (PCPs). April 2010 Charles Sturt University commissions DCA to review and deliver consolidated view of Alumni/Office of Corporate Affairs data Charles Sturt University has a strategic vision for 2007-2011 - underpinned by vital elements including engagement through responsiveness, partnerships and inclusiveness. As such, CSU has undertaken to achieve industry best-of-breed approach in regards to it \'s Alumni / Office of Corporate Affairs data repositories. This will allow CSU to achieve a high level of communication integrity and support a smooth transition to their new CRM system. In turn, this will form the foundation for the successful delivery of CSU \'s strategic vision for 2007-2011. DCA is very pleased to be commissioned, to review and deliver a consolidated view of CSU \'s Alumni / Office of Corporate Affairs data repositories. January 2010 PinForce Images Online goes live at Pittwater City Council DCA is pleased to announce that Pittwater City Council has gone live on the Council \'s website with the innovative PinForce Images Online module that allows members of the public to check the veracity of parking tickets. Click here for more details in the Press Release . January 2010 Alzheimer \'s Australia contract DCA to implement tcm7 as a national database A new national information system to support the delivery of care to people suffering from dementia will be implemented in all states and terrtories during 2010. DCA been contracted by Alzheimer \'s Australia to implement tcm 7 as a national database, including migration of data from the existing application. What we have embarked upon will change the client experience, deliver more client time and provide a foundation for future national collaboration and unity, said Roger Parenzee, project manager for the Alzheimer \'s Australia project. The new application will support service specific dementia assessment, management of individual and group services, and incorporate a new national dementia reporting system. January 2010 DCA engaged to provide data migration services for AHPRA The Australian Health Practitioner Regulation Agency ( AHPRA ) is the new Federal Government department which from 1st July 2010 will administer the registration and accreditation of health practitioners in Australia. DCA has been engaged to provide the data migration services to take the information of the initial 10 professions and to cleanse, merge, deduplicate, and upload the data into the new AHPRA registration management system. The 10 professions which will initially be moved to the new AHPRA system are: medical practitioners; nurses and midwives; pharmacists; physiotherapists; podiatrists; psychologists; osteopaths; chiropractors; optometrists; and dentists. The data migration process started in November 2009 and will be completed by 30 June 2010. Contact DCA | Privacy Statement | Site Map",40);arrFiles[57]=new Array(58,"News2006.htm","19 Jan 2010","DCA - 2006 News - Database Consultants Australia","Database Consultants Australia, DCA, News,New,What s New,Articles,Latest,Information,Event","DCA latest news, articles and information","WHAT \'S NEW November 2006 PinForce Sentinel launched DCA as market leaders in infringement issuing technology are launching PinForce Sentinel , the world \'s state-of-the-art Vehicle Detection technology. DCA realise Councils need to better monitor and assess the parking needs of their municipality, and find an effective way to communicate this to constituents. DCA \'s technology is linked to a comprehensive reporting system to provide Councils with a complete overview of parking utilisation and real-time vehicle movements within their municipality, enabling improved parking management and the ability to fulfil future planning requirements with ease. September 2006 Australian Anthill selects Subs Plus DCA welcomes Australian Anthill to its growing list of Subs Plus publisher clients who have chosen to use to DCA to not only manage their subscriber customer service, but also work closely with the publisherto increase their subscription volumes. Australian Anthill received the award for Best Small Publisher and several High Commendations in the categories of Best Consumer Magazine, Best Magazine Launch and Best Graphic Design (a first for a business magazine). July 2006 DCA 2006 Australian Achiever Awards DCA scores over 95% for customer satisfaction in the 2006 Australian Achiever Awards for Victoria \'s Systems and Software Services catagory. Click here to view. January 2006 New PinForce customers Recent new customers to select PinForce , DCA \'s successful infringement management solution, include: City of Sydney - Australasia \'s largest compliance authority Adelaide City Council. This now means that all of mainland Australia \'s major capital cities are utilising DCA \'s industry leading solution. In addition, DCA \'s first two major PinForce customers, City of Melbourne and Brisbane City Council, have recently signed up for another 4 and 2 years respectively. This further demonstrates DCA \' s commitment to customer support and continued development and improvements to our growing solution. DCA also welcomes on board the following customers throughout Australia in recent months: - Waverley Council - Bankstown City Council - Warringah Council - Lane Cove Council - City of Canada Bay - MacQuarie University - Redland Shire Council - Maribyrnong City Council - City of Marion - Campaspe Shire Council Onwards and upwards! Contact DCA | Privacy Statement | Site Map",32);arrFiles[58]=new Array(59,"News2007.htm","27 Jan 2010","DCA - 2007 News - Database Consultants Australia","Database Consultants Australia, DCA, News,New,What s New,Articles,Latest,Information,Event","DCA latest news, articles and information","WHAT \'S NEW September 2007 DCA New Zealand website Welcome to our brand new DCA New Zealand website. The creation of this website reflects the importance of the New Zealand market and our New Zealand clients to DCA . For the last 8 years, DCA has been providing a broad range of products and services to the New Zealand market in the areas of Infringement Issuing and Management technology ( PinForce ), Data Services and Data Management , Research Management software ( ResearchMaster ) and Magazine Subscription Management software ( Subs Plus ). DCA has now developed a solution to assist New Zealand companies in conversion of their old postcodes into new postcodes and compliance with new NZ Post addressing formats. DCA \'s solution will assist New Zealand bulk mailers in validating the level of address accuracy and the issuance of a Statement of Accuracy (SOA) to receive bulk mail discounts from 1 July 2008. July 2007 MS Society of NSW/Vic to implement The Care Manage r The MS Society of NSW and VIC have recently merged to form a single organization providing a variety of services to clients with Multiple Sclerosis. This is now one of the largest disability and aged care funded organizations in Australia. Following a rigorous requirements analysis, MS Society has selected The Care Manager as the integrated solution to replace the separate systems in each state. January 2007 New look website Welcome our new look website. We \'ve made major improvements to the design and navigation to: make it easier for you to learn about DCA help you find the information you need provide up-to-date information in line with the rapid advances that are continually being made at DCA . January 2007 DCA achieves Microsoft Certified Partner status DCA has achieved Microsoft Certified Partner status. To qualify for this, DCA has been able to demonstrate to Microsoft \'s satisfaction that: DCA \'s staff has recognised skills in relevant and technologically-current areas of expertise DCA can provide strong customer references for implementations utilising Microsoft products. Contact DCA | Privacy Statement | Site Map",31);arrFiles[59]=new Array(60,"news2008.htm","19 Jan 2010","DCA - 2008 News - Database Consultants Australia","Database Consultants Australia, DCA, News,New,What s New,Articles,Latest,Information,Event","DCA latest news, articles and information","WHAT \'S NEW September 2008 Sydney Airport Corporation signs up to use PinForce DCA would like to welcome our first Australasian Airport client as a valued PinForce customer, and it \'s the biggest - Sydney Airport Corporation . Sydney Airport went live with 19 officers in September and all is going well. March 2008 HSD to become focal point for all service provider information to HealthSmart DHS has signed a new contract with DCA for the ongoing management, enhancement, and development of the Human Services Directory ( HSD ). This is a major project which will see HSD become the focal point for all service provider information to HealthSmart , the new e-referral project, and several other initiatives in Victoria. HSD is already being adopted by many of the major public hospitals in both the metropolitan and rural areas and now several major private hospitals are also utilising the HSD information. DHS has also signed agreements with DCA for the ongoing support of the Drugs and Poisons Information System ( DAPIS ) and the Notifiable and Infectious Diseases System ( NIDS ) for a further 12 months. Both of these systems maintain information used in the management of population based health for Victoria. March 2008 RMPL welcome Deakin University to their client list ResearchMaster are pleased and excited to welcome Deakin University to their client list, joining the growing number of institutions adopting ResearchMaster Enterprise ( RME ) as the preferred research management system in Australia and New Zealand. A large institution with 32,000 students, Deakin University intends to use the entire suite of RME products to administer and manage their research activities across their multiple campuses. March 2008 HealthSmart interface now operational in The Care Manager Users of The Care Manager in Victoria now have the capability to interface to the HealthSmart hospital system using The Care Manager HL7 interface. The interface enables client information to be automatically synchronised with hospital records, improving the co-ordination of care, and reducing data entry associated with entering and updating client records. The interface is now operational in two major metropolitan health services to synchronise client identifiers and demographic information between hospital and community services. Upgrades planned in forthcoming Release 6.10 will extend this functionality to provide automated notification of admission to hospital. Users of The Care Manager will be able to view hospital inpatient and emergency attendances from within the client history, instantaneously populated from the HealthSmart online interface. March 2008 Christchurch City Council sign up for PinForce DCA would like to welcome New Zealand \'s second largest City Council, Christchurch City Council , on board as a customer of PinForce , DCA \'s successful infringement management solution. This now means that DCA has as valued customers New Zealand \'s two largest cities utilising DCA \'s industry leading solution in Auckland City Council and Christchurch City Council. DCA also welcomes on board the following customers throughout Australia in recent months: - Bundaberg City Council - City of Greater Dandenong - Stonnington City Council - Lismore City Council - Auburn City Council - City of Melville - La Trobe City Council - Manly City Council - Hurstville City Council - Randwick City Council - Toowoomba City Council - Wyndham City Council - Port Stephens City Council - Shire of Yarra Ranges January 2008 The Care Manager Electronic Referral Services in NSW The Care Manager has signed with the NSW Community Options peak body to provide electronic referral services to be implemented by 15 agencies statewide, using the NSW NSNet e-referral services as a hub for inter agency co-ordination. Community Options provides case management and direct care services to aged clients living at home. This exciting project, to be implemented during the first half of 2008 will enable secure e-referral between Care Manager users and other organizations participating in HSNet . For more information on HSNet , click here . Contact DCA | Privacy Statement | Site Map",36);arrFiles[60]=new Array(61,"news2009.htm","28 Jan 2010","DCA - 2009 News - Database Consultants Australia","Database Consultants Australia, DCA, News,New,What s New,Articles,Latest,Information,Event","DCA latest news, articles and information","WHAT \'S NEW September 2009 DCA attains Microsoft Gold Certified Partner Status DCA has been awarded Microsoft Gold Certified Partner status in recognition of the highest level of competence and expertise with Microsoft technologies in the following areas: Networking Infrastructure Solutions implementation of the Care Manager solution development, maintenance and hosting of the Human Services Directory ( HSD ) development, deployment and hosting of Alliance Online and STICKS development, deployment and hosting of the HUBS system. SOA and Business Process implementation of the Care Manager Mobility Solutions implementation of PinForce Civic Compliance Solution. Additional credit has been awarded for DCA \'s participation of the Customer Satisfaction Survey, Customer referencing and having trained Microsoft Certified Professionals in our company. September 2009 DCA launches PinForce City Wide PinForce City Wide has been launched with the release of PinForce version 4.0 . PinForce City Wide is a new PinForce module that has been designed for Councils or organisations who use manual or partly automated processes in the field for issuing compliance notices or carrying out health, building or planning inspections. PinForce City Wide is a mobile solution that runs on Tablet PCs and, like PinForce Mobile , is fully integrated with PinForce Manager . August 2009 DCA participates in e-referral demonstration At the Health Informatics Conference (HIC 2009) in Canberra in August 2009, DCA participated in the IHE Interoperability Showcase, demonstrating interconnectivity between DCA ’s tcm 7 products and those of other vendors. The Showcase was sponsored by the Integrating the HealthCare Enterprise (IHE) organisation. The live demonstrations to conference attendees showed: electronic referrals being received by, and sent from, DCA ’s tcm 7 client management system to and from participating vendor products, using HL7 RefI12 and XML message formats realtime synchronisation of the tcm 7 provider tables with the Victorian Human Services directory (HSD) a prototype e-referral gateway developed by DCA to manage the distribution of referral messages from tcm 7 to various GP software products demonstration of a secure SCTT referral being sent from tcm 7 and then translated by ConnectingCare into a secure email. July 2009 DCA 2009 Australian Achiever Awards DCA scores 93.70% for customer satisfaction in the 2009 Australian Achiever Awards for Victoria \'s Computer Systems and Software Services category. Click here to view. July 2009 Nirvana selected by DIA New Zealand to cleanse the data and match death records with correct birth records. The Data Moderation Project was established by the Department of Internal Affairs New Zealand (DIA) to fulfil a legal requirement for the BDM Registry to match death records with the appropriate birth record. In order to meet the responsibilities of this project DIA BDM was charged with the resolution and delivery of a new business process that required definition and implementation to allow the matching of as many death to birth records as is practically possible. This was to incorporate the use of data and images. This process was to utilise approximately 8 million records across the New Zealand Births and Deaths registries. DCA has been engaged to provide its specialised data cleansing, enhancing and matching services using its Nirvana software. The software is required to process the birth and death registry data using customised algorithms developed in conjunction with DIA to meet the varying requirements and specific personal nature of the data. DCA ’s Nirvana software provides a solution that is able to process these large data sets, with the flexibility to predefine and change at will, algorithms to allow for varying data conditions based on the nature of the initial data capture. DCA ’s deduplication technology has been recognised by the DIA as critical to helping them improve the integrity and quality of the record matches previously unidentified. In addition to this a DIA team leader has stated that a component of the DCA pre-processed data has been shown to be twice as effective, doubling the productivity of DIA staff working with this information. June 2009 DCA \'s Melbourne Call Centre services engaged by Engineers Australia to confirm and update member contact information Engineers Australia is the largest and most diverse professional body for engineers in Australia. Its members embrace all disciplines of the engineering profession. With a contact database in excess of 85,000 members, the National and Division offices of Engineers Australia regularly communicates to its members at different times during the year by mail, phone and email. Like all quality organisations Engineers Australia is well aware of the financial benefits achieved in maintaining a high quality data source that is accurate, current and privacy compliant. With this in mind in June of 2009 Engineers Australia engaged DCA \'s outbound call centre to confirm and/or update member contact information including privacy consent details. The final results of this campaign will see Engineers Australia with an up-to-date database resulting in more effective communication with its members with significant cost savings. June 2009 DCA has been selected for inclusion on the Whole of Victorian Government eServices Panel - Specialist Services. DCA has been notified by the Department of Treasury and Finance that we have been successful in our bid for inclusion on the Whole of Victorian Government (WoVG) eServices Panel - Specialist Services. The benefits for DCA include: Government departments implementing smaller projects can engage directly with DCA DCA can be invited to bid for larger projects using an RFQ process Procurement through the eServices panel is normally quicker than other procurement processes Corporate, financial, and capability information is held centrally by the eServices panel administration separately to the procurement process. June 2009 PinForce has a new website! Due to the significant and rapid growth and scope of the PinForce products, PinForce now has it \'s own dedicated website - www.pinforce.com.au . The PinForce website contains major improvements to the content, design and navigation to: make it easier for you to learn about PinForce help you find the information you need provide up-to-date information in line with the rapid advances that are continually being made to PinForce . June 2009 tcm7 now available. DCA are pleased to announce availability for shipment of the new tcm 7 . This first public release of the service delivery management software for aged and community care is the culmination of more two years work by DCA ’s product team and in-house programmers. This wasn’t just another “upgrade”. The project has involved converting the functionality available in the existing The Care Manager software to a completely new programming platform. June 2009 DCA launches PinForce LPR - a vehicle mounted mobile Licence Plate Recognition system. As part of the growing PinForce offering, DCA are proud to offer a state-of-the-art mobile License Plate Recognition ( LPR ) system, called PinForce LPR . A vehicle-mounted LPR system is the logical progression for integrated infringement management. Mobile LPR systems offer the parking industry a wide range of benefits, especially those with small pockets of high parking problem areas across large geographies. PinForce LPR combined with PinForce Sentinel , DCA ’s in ground sensor product, complement and integrate with each other to provide a total solution for organisational needs. May 2009 DCA welcomes Pittwater City Council as the latest NSW SDRO PinForce client DCA would like to welcome Pittwater City Council as the latest NSW SDRO PinForce client to select DCA \'s highly successful PinForce infringement issuing solution. Pittwater will be DCA \'s first client in NSW to utilise the Bluebird integrated printer device. Pittwater continues the trend of DCA being selected in NSW with a 96% success rate, with over 45 Local Government Councils representing more than 600 enforcement officers in NSW. Features such as integrated OSR infringements reconciliation, extensive financial reporting, high resolution cameras and user customisable report capabilities are some of the differences many clients select DCA , and now DCA also offer a smart all in one integrated printer PDA device solution. May 2009 Internet based Subs Plus version to be released soon DCA will soon release an internet based version of Subs Plus , which is ideal for smaller publishers that may not necessarily have IT support in-house or are struggling to comply with payment card industry rules. Advantages of this set-up are: DCA will host the data and will take care of regular back-ups, the security of the data, and upgrade and maintenance of the software the publisher is able to access the data and run a set of reports from any location (with internet access) 24 hours a day, 7 days a week the publisher is able to extract the data for a magazine dispatch, renewal letter run, merchandise order run, or DM campaign at any time the publisher will have access to the broad functionality of Subs Plus this solution is PCI compliant If you are interested in the Subs Plus software or in the internet based version of Subs Plus and would like to be kept updated on this you can: call us on 61 2 8877 0351 send an email to: subsplussales@data.com.au February 2009 DCA \'s state of the art Vehicle Detection System - PinForce Sentinel - released PinForce Sentinel allows Management and Planners to measure and manage precious parking resources by providing the ability to: Automatically alert Officers of infringing vehicles Issue Parking Infringements & Warnings Measure & manage Parking Utilisation, Turnover, Occupancy, Possible vs Actual PINS Achieve tangible productivity gains Provide real data for Parking Policy Development Address OH&S issues DCA have seven sites using or trialling our sensors in Australasia, New Zealand and USA, including two capital cities. Furthermore, following a thorough public tender, DCA has won a contract to supply 500 sensors to an Australian Local Government Authority. These recent announcements, along with DCA ’s other new product’s PinForce City Wide and PinForce LPR reinforce DCA \'s position as the industry leader in supplying innovative, cost efficient technology to the parking industry. It also demonstrates client satisfaction with DCA ’s strong customer support programme and DCA ’s continual delivery of new innovation into the industry. January 2009 DCA and City of Greater Dandenong collaborate to design PinForce CityWide DCA is proud to announce a partnership with the City of Greater Dandenong in Victoria to assist in designing PinForce CityWide , a mobile software solution that services and manages virtually all of the field enforcement/compliance functions of local government. January 2009 Sydney Computer Training Room and Board Room Hire The Computer Training Room and Board Room at DCA \'s North Sydney office is now available for hire at very competitive rates. For more information click here . Contact DCA | Privacy Statement | Site Map",55);arrFiles[61]=new Array(62,"nirvana.htm","19 Jan 2010","DCA – Nirvana – Software for Data Management - Import, Parse, Cleanse, Merge/Purge, De-duplicate - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications, import, parse, cleanse, merge/purge, de-duplicate analyse data, as","Nirvana Software for Data Management","NIRVANA DCA \'s Proprietary Software, Nirvana, is DCA ’s flagship product which provides an integrated suite of data management tools allowing customers to import, parse/cleanse, de-duplicate, consolidate, segment, analyse data, allocate DPIDs, report and export customer data. Nirvana is also an end-to-end data warehouse information management system that allows organisations to Extract, Transform, Load (ETL), integrate their customer data and enrich their data by overlaying information from other sources. Nirvana enables companies to extract, process and apply data from their offices at any time, with a simple user interface. The Nirvana data warehousing tool is comprised of base system architecture plus a number of add-on \'modules \' that perform various data processing functions. Clients can perform a wide variety of data reporting, interrogation and formatting tasks quickly and easily. This includes the importation of legacy data in many formats, which will assist organisations with data migrations and conversions. The core system is architected around a Windows (client and server) platform with an intuitive, graphical user interface. Processing functions are separated from the user interface, allowing complex jobs to be processed in background, and even scheduled for regular processing without user intervention. Nirvana supports a data warehouse based around MS SQL Server 2000. Support for Oracle and SQL Server V7 platforms can also be offered. Nirvana enables organisations to bring some or all data management tasks in-house, as required by their business priorities and technical capabilities. By introducing Nirvana data management toolsets into an organisation, DCA is empowering its clients to better understand the systems, and potential for effective data management and take even more control of their data. The benefits in cost and time for companies using Nirvana will be significant. Nirvana also provides scheduling functions to allow large volume data processing to occur at future or re-occurring times, thus allowing automation and system integration functions to increase staff productivity and reduce errors associated with manual procedures. Nirvana was a finalist in the Australian Technology Awards. Contact DCA | Privacy Statement | Site Map",29);arrFiles[62]=new Array(63,"NirvanaClientBenefits.html","19 Jan 2010","DCA - Nirvana Client Benefits - Quality Customer Data - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Nirvana Client Benefits - Nirvana is used by companies that recognise the value of having quality customer data and have implemented a data quality strategy","NIRVANA CLIENT BENEFITS Nirvana is used by companies that recognise the value of having quality customer data and have implemented a data quality strategy. In particular, companies that use their database for regular communication with their customers or prospects should have a commitment to data hygiene. DCA ’s Nirvana clients range from financial institutions, insurance companies, large and small corporates, not for profit organisations, distribution companies and government departments. The benefits of Nirvana ’s capabilities are many and include: reduction in postage and distribution costs, through elimination of duplicate or incorrectly addressed mail (Australia Post AMAS compliant) reduction in annoyance level of customers through correction of incomplete or incorrect data assurance of correct data used in customer analysis (MIS reporting) reduced manual cleansing, resulting in a reduction of errors confidence of having accurate data for users data manipulation to suit varying communication and mailing formats higher response rates for mail outs from clean data reducing risks of fraud by verification of customer address details. Contact DCA | Privacy Statement | Site Map",28);arrFiles[63]=new Array(64,"Outsourced_BuildingPubs.htm","19 Jan 2010","DCA - Building your publications through an outsourced solution - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Building your publications through an outsourced solution","BUILDING YOUR PUBLICATIONS THROUGH AN OUTSOURCED SOLUTION No one doubts the importance of selling magazines and newspapers via subscriptions, primarily because sales are guaranteed in advance. But perhaps the greatest value inherent in promoting subscriptions sales is that you gain access to your customers’ information. In this area of customer relationship marketing, loyalty programs and direct one-to-one customer contact, it is essential that customer information is captured, stored and then utilised. Staying in contact with your customers (by using DCA ’s subscription fulfilment software Subs Plus ) stimulates loyalty, reduces the chance of them defecting to competitor publications and allows you to make them cross selling and merchandising offers. DCA offers advice on how to increase your subscriber base through analysis of your customer database in terms of loyalty, prior behaviour regarding subscription offers, (future) value of subscribers and aligning marketing expense with identified value. To visit the Subs Plus website click here . Contact DCA | Privacy Statement | Site Map",28);arrFiles[64]=new Array(65,"Outsourced_HowDoesItWork.htm","19 Jan 2010","DCA - Outsourced Solution combining Subs Plus with expertise of DCA  \\'s Subscription Call Centre - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Outsourced Solution combining Subs Plus with expertise of DCA s Subscription Call Centre","OUTSOURCED SOLUTION - HOW DOES IT WORK? DCA provides a fully integrated solution to you as a publisher, by combining our Subscription Management database system Subs Plus , with DCA ’s magazine customer service experts in our subscription call centre. The relationship is also supported by a dedicated account management team, anticipating your needs and supporting your subscription and customer communication strategies. DCA will handle all subscriptions and renewals coming in by telephone, IVR, fax, mail, website and email, co-ordinate your renewal letters and reminders, direct mail campaigns, magazine and merchandise order fulfilment and dispatch, payments processing, customer phone enquiries and complaints handling and end-of-month or ad hoc reporting. You can gain access to the Subs Plus database through an active VPN (Virtual Private Network) link, allowing you instant reporting facilities for prompt decision making. To visit the Subs Plus website click here . Contact DCA | Privacy Statement | Site Map",28);arrFiles[65]=new Array(66,"PFLPR.htm","19 Jan 2010","DCA - PinForce Licence Plate Recognition - LPR - Vehicle Detection Technology - Database Consultants Australia","Infringement,issuing,software,community,services,tools,portable,efficient,lightweight,flexible,PDA,portable, digital,assistant, handheld,devices,PinForce Mobile,PinForce Sentinel, Vehicle Detection, penalty,technology,integration ,hardware, intuitive,gra","PinForce Sentinel - Vehicle Detection Technology.","PINFORCE LPR PinForce LPR is a vehicle mounted mobile Licence Plate Recognition system that integrates with PinForce Mobile and complements PinForce Sentinel providing a total solution for organisational needs. Mobile LPR systems offer the parking industry a wide range of benefits, especially those with small pockets of high parking problem areas across large geographies. PinForce LPR consists of advanced high speed digital cameras coupled with an integrated GPS system and sophisticated Optical Character Recognition (OCR) software neatly packaged to provide an officer a simple touch screen user interface. All the officer needs to do is drive the equipped vehicle and PinForce LPR does the rest of the work by: reading every parked vehicles number plate recording its location searching a database hotlist for residential permits, warnings, vehicles of interest, stolen vehicles etc. PinForce LPR provides electronic chalking for each vehicle it passes and automatically alerts the officer to any offending vehicle after a second pass once the parking restriction has lapsed. PinForce LPR integrates with PinForce Mobile , allowing it to pre-populate the infringement details available from PinForce LPR , thereby simplifying ticket issuing. All required evidentiary data is automatically handled by DCA ’s integrated PinForce systems. To visit the PinForce website click here . Contact DCA | Privacy Statement | Site Map",32);arrFiles[66]=new Array(67,"PFMembersForgottenPassword.htm","19 Jan 2010","DCA - PinForce Members Login - Database Consultants Australia","Infringement,issuing,software,community,services,tools,portable,efficient,lightweight,flexible,PDA,portable, digital,assistant, handheld,devices,PinForce Mobile,PinForce Sentinel, Vehicle Detection, penalty,technology,integration ,hardware, intuitive,gra","PinForce Mobile infringement issuing software.","PINFORCE MEMBERS LOGIN Contact DCA | Privacy Statement | Site Map",28);arrFiles[67]=new Array(68,"PFMembersLogin.htm","19 Jan 2010","DCA - PinForce Members Login - Database Consultants Australia","Infringement,issuing,software,community,services,tools,portable,efficient,lightweight,flexible,PDA,portable, digital,assistant, handheld,devices,PinForce Mobile,PinForce Sentinel, Vehicle Detection, penalty,technology,integration ,hardware, intuitive,gra","PinForce Mobile infringement issuing software.","PINFORCE MEMBERS LOGIN Contact DCA | Privacy Statement | Site Map",30);arrFiles[68]=new Array(69,"PFMembersRegistration.htm","19 Jan 2010","DCA - PinForce Members Login - Database Consultants Australia","Infringement,issuing,software,community,services,tools,portable,efficient,lightweight,flexible,PDA,portable, digital,assistant, handheld,devices,PinForce Mobile,PinForce Sentinel, Vehicle Detection, penalty,technology,integration ,hardware, intuitive,gra","PinForce Mobile infringement issuing software.","PINFORCE MEMBERS LOGIN Contact DCA | Privacy Statement | Site Map",28);arrFiles[69]=new Array(70,"PinForceCityWide.htm","19 Jan 2010","DCA - PinForce CityWide - Penalty Infringement Issuing Software - Database Consultants Australia","Infringement,issuing,software,community,services,tools,portable,efficient,lightweight,flexible,PDA,portable, digital,assistant, handheld,devices,PinForce Mobile,PinForce Sentinel, Vehicle Detection, penalty,technology,integration ,hardware, intuitive,gra","PinForce Mobile infringement issuing software.","PINFORCE CITYWIDE Does your Council or organisation use a number of manual or partly automated processes that are used in the field for issuing compliance notices or carrying out health, building or planning inspections? PinForce City Wide is based on DCA \'s powerful PinForce platform and provides the answer to combining and streamlining these processes with a range of scalable compliance modules, such as: Notices to Comply Customer Complaints Timesheets Building Inspections Planning Inspections Health Inspections Tobacco Inspections Pool Inspections Other Audits and Inspections. Officers are able to electronically record inspection results as they are undertaken in the field and generate notices to comply on the spot. This eliminates the need for officers to return to the office and leads to a much faster response time along as well as reducing double-handling of data entry. PinForce City Wide runs on a Windows PC and officers in the field will typically use a ruggedised or non-ruggedised Tablet PC or laptop to enter their inspection results and print out compliance notices using a portable printer. To visit the PinForce website click here . Contact DCA | Privacy Statement | Site Map",32);arrFiles[70]=new Array(71,"PinForceFeatures.htm","19 Jan 2010","DCA - PinForce Mobile Features - Penalty Infringement Issuing Software - Civic Compliance - Traffic Management - Database Consultants Australia","Portable Digital Assistant,PDA,handheld,hand,held,devices,PinForce Mobile,technology,leading,infringement,issuing,management,system,software,parking,animal,by-law,bylaw,warning,valve,stem,vechile,inspections,fare,evasion,council,officer,small,lightweight","Description of PinForce Mobile leading infringement issuing and management system features","PINFORCE MOBILE FEATURES Using mobile devices and small portable printers, PinForce Mobile combines state-of-the-art technology with efficiency and simplicity to make it the industry’s leading infringement issuing and management system providing: Parking infringements Animal infringements By-law infringements Fare evasion infringements Warnings Vehicles of interest Hot lists Valve stemming Asset defect notices Audits Inspections Other customised requests. These multipurpose devices can serve councils with all their field technology needs. Parking officers can look forward to replacing existing, cumbersome equipment with small, lightweight and portable handheld devices capable of supporting a wide range of new features. PinForce Mobile is easy to administer and manage, reduces the costs of issuing infringement notices and increases officer effectiveness. It offers increased data integrity and accuracy, powerful mobile searching capability and will provide productivity gains and operational efficiencies. The Windows user interface is intuitive and will appear very familiar to most users. The interface is extensively streamlined for efficient and accurate data entry using wireless Bluetooth connectivity for high-speed, silent thermal printing. PinForce Mobile is backed by DCA ’s extensive onsite traiing and support program. To visit the PinForce website click here . Contact DCA | Privacy Statement | Site Map",32);arrFiles[71]=new Array(72,"PinForceMobile.htm","19 Jan 2010","DCA - PinForce Mobile - Penalty Infringement Issuing Software - Database Consultants Australia","Infringement,issuing,software,community,services,tools,portable,efficient,lightweight,flexible,PDA,portable, digital,assistant, handheld,devices,PinForce Mobile,PinForce Sentinel, Vehicle Detection, penalty,technology,integration ,hardware, intuitive,gra","PinForce Mobile infringement issuing software.","PINFORCE MOBILE Managing the evolving demands of issuing infringements and providing community services requires powerful tools that are portable, efficient, lightweight, and yet flexible enough to provide a broad range of services. Using handheld mobile devices , the PinForce Mobile solution combines all these features and has made DCA a market leader in infringement issuing technology integrating world leading non-proprietary hardware with DCA ’s powerful and intuitive graphical software and comprehensive back-end management software. DCA has won almost every major compliance contract tendered in Australasia since 2003 and now have Australasia’s major Civic Compliance organisations as clients including: City of Melbourne Auckland City Council Brisbane City Council ACT Ranger Services North Sydney Council City of Perth City of Sydney Waverley Council Adelaide City Council. DCA also has many smaller and medium sized Councils as valued customers. DCA has been certified by the State Debt Recovery Office ( SDRO ) in the state of New South Wales. Over 2,000 officers throughout Australia and New Zealand are now using PinForce Mobile to issue approximately 5 million infringements which equates to a value in excess of 500 million in infringement revenue. To visit the PinForce website click here . Contact DCA | Privacy Statement | Site Map",31);arrFiles[72]=new Array(73,"PinForceSentinel.htm","19 Jan 2010","DCA - PinForce Sentinel - Vehicle Detection - Traffic Management Solution - Wireless Sensors - VDT - Electronically Monitored Parking - Parking Overstay Detection - Database Consultants Australia","Infringement,issuing,software,community,services,tools,portable,efficient,lightweight,flexible,PDA,portable, digital,assistant, handheld,devices,PinForce Mobile,PinForce Sentinel, Vehicle Detection, penalty,technology,integration ,hardware, intuitive,gra","PinForce Sentinel - Vehicle Detection Technology.","PINFORCE SENTINEL DCA , as market leaders in infringement issuing technology, have launched PinForce Sentinel , the world \'s state-of-the-art Vehicle Detection technology. In PinForce Sentinel, DCA has taken the lead again by helping Councils to make better use of their roadways through a thorough, accurate ability to track vehicle parking and space usage. PinForce Sentinel detects a vehicle \'s presence in a designated area, recording its arrival and departure time, offering real-time and aggregated data of space utilisation, including vehicle overstays. PinForce Sentinel integrates seamlessly with PinForce Mobile which means that only one system and one device is required to detect violations and issue infringements. DCA \'s PinForce Sentinel technology is linked to a comprehensive reporting system to provide Councils with a complete overview of parking utilisation and real-time vehicle movements within their municipality, enabling improved parking management and the ability to fulfil future planning requirements with ease. To see how PinForce Sentinel works, click here . To visit the PinForce website click here . Contact DCA | Privacy Statement | Site Map",31);arrFiles[73]=new Array(74,"Positions.htm","7 Sep 2010","DCA - Jobs, Careers and Employment - Current Positions Available - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA Employee Culture and Values: Working at DCA and achieving outstanding results from staff","POSITIONS AVAILABLE Posted Job Title September 2010 Software Support Manager/Assistant Network Administrator August 2010 Senior Software Developer August 2010 Project Administrator 2010 Account Manager 2010 IT Graduate - Rotation Program DCA \'s employment opportunities are well suited to those individuals who have a personal vision, are passionate about what they do and are strong team players. Register your interest for future job opportunities with DCA! At DCA we are always eager to talk to bright people who know how to work hard, produce quality deliverables within set timeframes and with skills in any of the following areas: Database related experience Web Design Programming Systems Administration Project Management Software Development Customer Service Data Processing. If you would like to join us and make a difference to our company, please email a recent copy of your resume to careers@data.com.au . Contact DCA | Privacy Statement | Site Map",29);arrFiles[74]=new Array(75,"PrivacyPolicy.htm","19 Jan 2010","DCA - Privacy Policy & Statement - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Search Results","PRIVACY POLICY Policy DCA is committed to protecting your privacy. This privacy policy outlines how we will process any personal data that may be provided by you. Information Collected PinForce customers may provide the following information in order to access the Members website: Name Email Organisation DCA will not disclose, without your consent, personal information collected about you, unless required by law. Third Party Websites The DCA websites contain hypertext links to external, third-party websites. DCA does not control the content or information practices of external organisations. DCA therefore recommend you review the privacy statements of these organisations. Google Analytics DCA uses Google Analytics to capture and analyse web statistics. Google Analytics is a cookie-based analytics program that uses cookies to track website activity. Google Analytics typically collects the following information: Network Location/ Hostname; web pages requested; referring web page; browser used; screen resolution; date and time. No personal information is stored within cookies. Cookies can be disabled within a browser’s preference or option menu. For more information about Google Analytics , see Google Privacy Center – Privacy Policy . Last updated 15 October 2009 Contact DCA | Privacy Statement | Site Map",26);arrFiles[75]=new Array(76,"products.htm","19 Jan 2010","DCA - Product Overview - Software Solutions - Database Consultants Australia","DCA,Database Consultants Australia,software,solutions,applications,industries,tailored,training,subscription,management,subsplus,sub plus,subscriptions,caremanager,care,manager,health,agency,agencies,community,residential,disability,carer,respite,PinForc","DCA provides software solutions across wide range of applications and industries","PRODUCTS Database Consultants Australia ( DCA ) provides powerful software solutions across a range of applications and industries. The software systems are tailored to meet the individual needs of clients. All software solutions are supported by Technical Support help desks. New software releases are offered under USA agreements. Tailored training programs for new users are available, either in the form of on-site training or in the DCA training rooms in Melbourne and Sydney. PinForce Applications : the industry leading vehicle detection and infringement issuing and management software. PinForce Sentinel provides global state-of-the-art Vehicle Detection technology that accurately detects a vehicle \'s presence, along with arrival and departure time, from designated parking spaces. Based upon the commonly available PDA (Personal Digital Assistant), PinForce Mobile offers an extensive and scaleable system that supports a multitude of infringement types and a virtually endless range of accessories. The Care Manager : a software solution that enables Australian care agencies to deliver quality care in a variety of service delivery settings: Community care, Residential care, Disability services, Carer respite and Mental health. Subs Plus : a Subscription Management software system purpose built for the subscription and merchandise order fulfillment process of publication houses. Subs Plus is also an ideal software package for associations, unions, clubs and other organisations for comprehensive management of their memberships. The Subs Plus software can be used in-house or DCA can offer an outsourced solution with call centre services. The Subs Plus software system can be integrated with an existing website to form an e-commerce solution, both under the in-house and outsourced solution. Nirvana : a software product that provides an integrated suite of data management tools allowing customers to import, parse/cleanse, de-duplicate, analyse data, allocate DPIDs and report & export customer information. Nirvana is an end-to-end warehouse information management system that allows organisations to integrate and enrich their data by overlaying information from other sources. Nirvana can be used in-house by the client, or DCA can process the data on the client’s behalf . ResearchMaster : innovative software solutions and systems around the processes of research and development, innovation and commercialisation, provided by DCA ’s close alliance ResearchMaster . Contact DCA | Privacy Statement | Site Map",32);arrFiles[76]=new Array(77,"ProductSales.htm","19 Jan 2010","DCA - Contact Details - Product Sales - Database Consultants Australia","contact, phone, fax, address,mail,mailing,e-mail,email, DCA, Database Consultants Australia, Melbourne, Sydney, Bangkok, Thailand, product, sales, enquiries,inquiries","Contact information for Product Sales and Enquiries for Database Consultants Australia (DCA) located in Melbourne, Sydney, Boston and Bangkok","PRODUCT SALES PRODUCT SALES PinForce Tel: Email: +61 3 9320 9090 pinforcesales@data.com.au The Care Manager Tel: Email: +61 3 9320 9099 tcmsales@data.com.au Subs Plus Tel: Email: +61 2 8877 0351 subsplussales@data.com.au Nirvana Tel: Email: +61 3 9320 9031 nirvanasales@data.com.au ResearchMaster Tel: Email: +61 3 9569 3466 info@researchmaster.com.au Contact DCA | Privacy Statement | Site Map",29);arrFiles[77]=new Array(78,"ProductSupport.htm","19 Jan 2010","DCA - Contact Details - Product Support - Database Consultants Australia","contact, phone, fax, address,mail,mailing,e-mail,email, DCA, Database Consultants Australia, Melbourne, Sydney, Bangkok, Thailand, product, support, enquiries","Contact information for Product Support and Enquiries for Database Consultants Australia (DCA) located in Melbourne, Sydney and Bangkok","CONTACT DCA PRODUCT SUPPORT PinForce Tel: Email: +61 3 9320 9090 pinforcesupport@data.com.au The Care Manager Tel: Email: +61 3 9320 9099 tcmsupport@data.com.au Subs Plus Tel: Email: +61 2 8877 0351 subsplussupport@data.com.au Nirvana Tel: Email: +61 3 9320 9090 nirvanasupport@data.com.au ResearchMaster Tel: Email: +61 3 9569 3466 info@researchmaster.com.au Contact DCA | Privacy Statement | Site Map",30);arrFiles[78]=new Array(79,"research.htm","19 Jan 2010","DCA - ResearchMaster - Research Management for Universities, Research Institutions and Cooperative Research Centres - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","ResearchMaster - Research Management for Universities, Research Institutions and Cooperative Research Centres","RESEARCHMASTER Since 2005, DCA has formed a close alliance with ResearchMaster , a leading Australian developer of innovative software solutions and systems around the processes of research and development, innovation and commercialisation. These products and services are a vital tool for enterprise research management for universities, research institutions, Cooperative Research Centres (CRCs) and professional service organisations. ResearchMaster has established close relationships with key government and funding organisations, as well as the region’s peak advisory body, the Australasian Research Management Society (ARMS) and put in place an advisory structure of key clients and industry participants to ensure that the offered products and services are both relevant and timely. In Australia, ResearchMaster ’s client base comprises of many universities including 5 of the largest \'Group of Eight \', as well as rapidly growing number of CRCs. ResearchMaster is also well represented in New Zealand universities as well as in their Polytechnics. To visit the ResearchMaster website click here . Contact DCA | Privacy Statement | Site Map",29);arrFiles[79]=new Array(80,"ResidentialMgt.htm","20 Jul 2010","DCA - The Care Manager - Residential Management Module - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications, thecaremanager","The Care Manager - Residential Management Module","RESIDENTIAL MANAGEMENT A fully integrated module enables your agency to manage compliance with funding requirements, Commonwealth legislation and Accreditation standards. Features include: manage multiple waiting lists financial assessments automatically generate resident agreements track resident leave RCS subsidy management planned implementation of ACFI and on-line subsidy claiming resident fees and charges accommodation bonds handover interface to general ledger. The Residential assessment and care planning tools enable staff to maintain comprehensive assessments and care plans to ensure the delivery of quality care and improve communications between staff. To visit The Care Manager website click her e . Contact DCA | Privacy Statement | Site Map",31);arrFiles[80]=new Array(81,"Reward&Recognition.htm","19 Jan 2010","DCA - Jobs, Careers and Employment - Reward & Recognition at DCA - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA Employee Culture and Values: Working at DCA and achieving outstanding results from staff","REWARD AND RECOGNITION AT DCA At DCA , we strongly believe in rewarding outstanding and excellent performance. DCA offers the following rewards & recognition to our staff: Performance Incentive scheme Performance management Awards, prizes and functions Flexible working conditions Training and Development opportunities \'High Potential \' program . Performance Incentive Scheme Conditions include: Financial bonuses according to KPIs Other incentive training Per formance Management Conditions include: All staff have at least one formal Performance Review with their Manager by June of each year Managers are encouraged to provide regular informal feedback to staff throughout the year Our performance review process enables 2-way feedback and gives our staff the opportunity to discuss training and development requirements, salary expectations and desired salary increase. Awards, Prizes and Functions Conditions include: DCA Managers are encouraged to ‘spot-reward’ staff for extraordinary effort. This may include Gold-Class cinema tickets, a bottle of wine, shopping gift vouchers, etc In highly profitable years, DCA management have elected to share the spoils with staff, by embarking on exciting adventures including helicopter rides, boat rides, events in the tallest building in the city, etc Long serving staff receive a 10 year gift in a public ceremony for their commitment to DCA. Flexible Working Conditions at DCA Please refer to High Potential program . Training and Development Opportunities at DCA Please refer to Training and Development Opportunities . ‘High Potential’ program at DCA Please refer to High Potential program . Contact DCA | Privacy Statement | Site Map",33);arrFiles[81]=new Array(82,"search.html","19 Jan 2010","DCA - Search Results - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Search Results","SEARCH RESULTS Contact DCA | Privacy Statement | Site Map",23);arrFiles[82]=new Array(83,"SentinelReports.htm","19 Jan 2010","DCA - PinForce Sentinel Reports - Dashboard - Parking Bay Utilisation - Turnover - Occupancy - Vehicle Detection Technology - Database Consultants Australia","Infringement,issuing,software,community,services,tools,portable,efficient,lightweight,flexible,PDA,portable, digital,assistant, handheld,devices,PinForce Mobile,PinForce Sentinel, Vehicle Detection, penalty,technology,integration ,hardware, intuitive,gra","PinForce Sentinel - Vehicle Detection Technology, Traffic Management Systems, Parking Policy Development.","PINFORCE SENTINEL REPORTS PinForce Sentinel reporting is the jewel in the crown of the Sentinel system and provides real data for Parking Policy development. PinForce Sentinel reporting is the jewel in the crown of the Sentinel system and provides real data for Parking Policy development. Our reports illustrate graphically how PinForce Sentinel can measure and manage parking resources for: utilisation turnover occupancy possible infringements vs actual infringements. For more information about PinForce Sentinel \'s reporting capabilities, contact DCA . To visit the PinForce website click here . Contact DCA | Privacy Statement | Site Map",31);arrFiles[83]=new Array(84,"ServicePlanning.htm","20 Jul 2010","DCA - The Care Manager - Service Planning - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications, thecaremanager","The Care Manager - planning interventions for one-off and recurring services for delivery by your agency s staff and/or external providers","SERVICE PLANNING Client service planning is delivered with an easy-to-use diary format, enabling your agency to plan interventions for one-off and recurring services for delivery by agency staff or external providers. Reports available from within a client’s diary include weekly and fortnightly schedules, customisable job sheets and expenditure reports. The Care Manager ’s Debtor management features enables your agency to generate all transactions required to invoice clients and third party debtors, receipt payments, create adjustments and journals, and generate an interface file for the general ledger. The Worker Rostering feature is designed for agencies with their own staff that undertake tasks in client’s homes. Staff rostering is fully integrated with service planning and uses intelligent design to assist the user in ensuring the most appropriate worker is assigned to a shift. The Roster Toolkit analyses planned appointments and helps resolve worker or client conflicts. A Pay Roll Confirmation feature exports time and attendance records to your agency’s payroll system. To visit The Care Manager website click her e . Contact DCA | Privacy Statement | Site Map",31);arrFiles[84]=new Array(85,"services.htm","27 Jan 2010","DCA - An overview of the many Services and Products available at DCA - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","DCA Overview of Products and Services","DCA SERVICES Based around a suite of powerful software products for solutions across a range of applications and industries, DCA also offers many of these solutions in an outsourced setting. DCA ’s strength lies in its ability to adapt each solution to the specific customer’s requirements or build solutions from scratch to a customer’s specification. Data Services: a full suite of bureau services for organisations that rely on data quality. DCA offers Data Quality Audits, Data cleansing and matching services, Data Enhancement and Integration services, Database Management, Data Processing for Direct Marketing, Data Analysis, Data Support Services, Call Centre Services. Data Hosting: through the use of our fast, secure and reliable data centre infrastructure, DCA offers remote data hosting services. Loyalty Program Management: through the development of systems in an in-house or outsourced setting, that track the outcome of business initiatives and allow for maximisation of member relationships and reward programs. Subscription Management: through the provision of call centre services and the management of the order fulfilment process for publication houses and magazines . Customer and Membership Management: through the provision of call centre services and the management of memberships and customer data for organisations, clubs, associations, unions and groups. Customer Service Management: through the provision of inbound and outbound telephone and email services for our clients. These services include customer sales/service, customer retention, help desk, market research and telesales activities. Customised Application Development: a team of 30 + development staff develop significant business-critical systems for large enterprises and government. Contact DCA | Privacy Statement | Site Map",32);arrFiles[85]=new Array(86,"sitemap.htm","19 Jan 2010","DCA - Site Map and Navigation - Database Consultants Australia","website,web,site,map,navigate,navigation","Use the site map to navigate through Database Consultants Australia (DCA) website.","DCA SITE MAP About DCA DCA Overview DCA Expertise Endorsed Supplier and Partners DCA Milestones Products Products Overview PinForce Applications - PinForce Mobile - PinForce Mobile Features - Mobile Devices - PinForce Sentinel - How PinForce Sentinel Works - PinForce Sentinel Reports - PinForce CityWide - PinForce LPR - GPS Device Tracking The Care Manager - Service Planning - Client Documentation and Reporting - Residential Management - User Resources - The Care Manager Brochure Subs Plus - Subs Plus In-house Solution - Subs Plus Web Direct - Subs Plus Brochure - Subs Plus Newsletter Nirvana - Nirvana Client Benefits ResearchMaster Services DCA Services Overview Data Services Overview - Data Quality Audit - Data Cleansing and Matching - Data Enhancement and Data Integration - Database Management - Data Processing for Direct Marketing - Data Analysis - Data Support Services - Call Centre Services Data Hosting Loyalty Program Management Subscription Management - Outsourced Solution - How does it work? - Outsourced Solution-Building your publications Membership Management Customer Service Management Customised Application Development Technical Support Technical Support Overview PinForce The Care Manager Subs Plus Nirvana Clients/Case Studies Clients Subs Plus and Outsourced Subscription Management Solutions - Specialist Magazine Publisher Case Study Nirvana and Data Services - Not for Profit Case Study - SMS Solution - Government Case Study - Financial Institution Case Study PinForce The Care Manager - Mental Health Project - Disability Services Project Customised Application Development - State Government Agency News 2009 News 2008 News 2007 News 2006 News Careers at DCA Positions Available Hiring Process - CV Preparation - Interview Tips - FAQs DCA Work Environment - Training and Development - DCA Staff Quality of Life - Reward and Recognition at DCA - \'High Potential \' Program at DCA - Employment History DCA Values and Culture Contact DCA General Sales/Enquires Product Sales Product Support Find DCA - Melbourne Map - Sydney Map Contact DCA | Privacy Statement | Site Map",34);arrFiles[86]=new Array(87,"StaffQualityofLife.htm","19 Jan 2010","DCA - Jobs, Careers and Employment - DCA Staff Quality of Life - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA Employee Culture and Values: Working at DCA and achieving outstanding results from staff","DCA STAFF QUALITY OF LIFE At DCA , we encourage community spirit and a sense of DCA family. We achieve this through a number of initiatives including: Social Club Company Improvement Team (CIT) Guest Speaker Programs EEO/OHS Environment Staff induction Friday night drinks Our office environment. Social Club The Social Club has been in operation since DCA ’s inception. Managers and staff participate in DCA ’s social club enhancing a sense of social connection within the company. Management match the Social Club’s revenue budget dollar for dollar to encourage staff to participate in a range of social activities including: Go Kart racing, Gold-Class Movie nights, Bowling nights, Picnics, AFL nights, Trivia nights, sporting events, concerts, discount voucher books, etc. The Social Club is a great way to get to know people in other Divisions within the company and plays an important part in the evolution of DCA ’s culture. Company Improvement Team (CIT) The CIT has been operation within DCA since 2004. The CIT comprises one non-management staff member from each Division with DCA . The CIT ’s objective is to work on a number of company-wide projects that improve the quality of life for both employees and managers within the company. Examples of projects include: development and maintenance of DCA ’s intranet, development of DCA ’s buddy program, development and implementation of DCA ’s guest speaker programs, review and improvement of DCA ’s work environment and health policy, development and maintenance of DCA ’s suggestion box, development and delivery of DCA ’s group induction presentation to new staff, etc Guest Speaker Programs As a reward to our hard-working staff, DCA host guest-speaker lunch sessions approximately every 2 months. DCA staff have input to the topics for the guest speakers. To date topics have included: Motivation, Get More Energy, Stress Management, Improving your health, Salary Packaging options and have included a range of specialist speakers including Tom Hafey, Psychologists, Physiotherapists and other motivational speakers. EEO/OHS environment As a responsible corporate citizen, DCA invests in our environment to ensure compliance with latest changes in EEO and OHS legislation. DCA have a well-trained OHS Rep and OHS Committee. In addition we have Fire Wardens and First Aiders. We are pleased to report that we have an incident free workplace with regard to EEO and OHS . Staff induction At DCA , we believe welcoming our new team members needs to be done in a professional and welcoming manner. This has had a big impact on how well new staff settle into their careers at DCA . We have formulated an induction program that encourages detailed support from the immediate manager, the immediate work team and also to participate in a Group Induction with other staff members who have joined the organisation within the same month. All new staff are encouraged to participate in our Buddy program where another DCA staff member from outside the immediate work group is nominated to welcome the new staff member and act as a support for questions during the first month of employment. Friday night drinks DCA hosts Friday night drinks each week. All staff are invited and encouraged to attend this in an event to debrief after a hectic week’s work and to connect with staff from different departments. DCA is a social work environment and Friday night drinks allows staff to chat with everyone (including Managers) in a relaxed and informal way. Our office environment The DCA office is trendy and fashionable. The office has an open-plan layout with a number of meeting rooms available for staff members to use. There are 2 kitchen/break out areas at either end of our Spencer St office. The office décor is exposed brick complemented by modern art, and bright coloured furnishings. Staff often mingle in the breakout area around lunchtime to chat, read a book or magazine, or simply to prepare and eat their lunch. Our kitchens are fitted out with microwaves, sandwich makers, fridge, coffee, filtered water, bowls, cutlery, etc. DCA encourages a fit and healthy lifestyle and provides fruit for our staff each week. In addition, we have 2 showers for those staff that like to ride to work or take a run at lunchtime. Contact DCA | Privacy Statement | Site Map",36);arrFiles[87]=new Array(88,"subscriber.htm","19 Jan 2010","DCA - About Subs Plus - Subscription Management Software - Database Consultants Australia","DCA,Database Consultants Australia,subscription,subscriptions,magazine,publication,publications,software,management,database,system,subs plus,subsplus,in-house,inhouse,outsource,outsourced,ecommerce,e-commerce,web,website","About Subs Plus Subscription Management Software","ABOUT SUBS PLUS Magazine subscriptions are growing in Australia and DCA has tapped into that growth by designing a sophisticated Subscription Management software package, Subs Plus . Subs Plus is a Subscription Management database system that guarantees you flawless subscription and merchandise fulfilment, helps you to grow your subscriptions, provides you with required reports to monitor the success of your DM and marketing efforts and allows integration with your website. Subs Plus is Australia’s premier Subscription Management System that is used by over 90% of Australia and New Zealand’s leading publishers for subscriber volumes ranging from 300 to over 300,000. Subs Plus also handles one-off purchases such as books, CDs/DVDs and merchandise, and is an ideal software tool to handle memberships of clubs, associations, unions and groups. Subs Plus software can be used by you in-house or as part of an outsourced solution offered by DCA . The Subs Plus software system can be integrated through Subs Plus Web Direct with an existing website to form an e-commerce solution, both under the in-house and outsourced solution. To visit the Subs Plus website click here. Contact DCA | Privacy Statement | Site Map",29);arrFiles[88]=new Array(89,"subsmanagement.htm","19 Jan 2010","DCA - Subscription Management - Call Centre Management using Subs Plus - Database Consultants Australia","Database Development, Data Management, Call Centre, Software Development, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Subscription Management - Call Centre Management using Subs Plus","SUBSCRIPTION MANAGEMENT Many publishers are realising the value of having our magazine customer service experts at DCA perform their Subscription Management for them. We have the knowledge and technical skills in Subscription Management and Call Centre management to effectively handle subscribers coming in through various channels (mail, fax, phone, IVR, email, website), making every effort to retain them as well as making your subscription base grow. DCA delivers a seamless customer service because we appreciate that the outsourced Subscription Management services we provide not only impact our publisher clients directly but also the customers belonging to these clients. The benefits for a publisher of an outsourced solution are clear and multiple: freeing up of resources to focus on core activities improved company focus on marketing and growth strategies, rather than on managing operational staff making available of capital funds, that can be utilised elsewhere in the organisation reduction of operating costs reduction of risk access to world-class capabilities and Subscription Management expertise. To visit the Subs Plus website click here . Contact DCA | Privacy Statement | Site Map",29);arrFiles[89]=new Array(90,"SydneyMap.htm","19 Jan 2010","DCA - Find DCA - Sydney Office Map - Where is DCA? - Database Consultants Australia","contact, phone, fax, address,mail,mailing,e-mail, email, DCA, Database Consultants Australia, Melbourne, Sydney, Bangkok, Thailand, Boston, US, USA, general, sales, enquiries,inquiries","Contact information for General Sales and Enquiries for Database Consultants Australia (DCA) located in Melbourne, Sydney and Bangkok","FIND DCA Sydney Office Map View Larger Map Contact DCA | Privacy Statement | Site Map",26);arrFiles[90]=new Array(91,"TechSupport.htm","19 Jan 2010","DCA - Technical Support Overview - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Technical Support Overview","TECHNICAL SUPPORT DCA complements its world-class software with a technical support service that makes sure our product development and implementation is successful for our clients. DCA ’s product development methodology is mature and proven. Using this methodology and processes, we support product development of 5 separate product lines at well over 400 customer sites in the region. DCA offers support services via email, fax and phone through its Melbourne and Sydney-based help desks. This help offers second-level support (i.e. to the client’s nominated representative(s)) and interfaces to the development team in the event that issues need to be escalated to the third level. A tracking system is used which can also be made Web-accessible to streamline client queries. Update and Support Agreements (USAs) include functionality updates as part of DCA ’s ongoing product development. Each product is supported by its own specialist Technical Support Team: PinForce The Care Manager Subs Plus Nirvana Contact DCA | Privacy Statement | Site Map",28);arrFiles[91]=new Array(92,"TechSupportNirvana.htm","19 Jan 2010","DCA - Nirvana Technical Support - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","Nirvana Technical Support","NIRVANA - TECHNICAL SUPPORT For Nirvana related technical support, please contact: Tel: +61 3 9320 9090 Fax: +61 3 9320 9001 Email: nirvanasupport@data.com.au Contact DCA | Privacy Statement | Site Map",27);arrFiles[92]=new Array(93,"TechSupportPinForce.htm","19 Jan 2010","DCA - PinForce Technical Support - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications","PinForce Technical Support","PINFORCE - TECHNICAL SUPPORT For PinForce related technical support, please contact: Tel: +61 3 9320 9090 Fax: +61 3 9320 9001 Email: pinforcesupport@data.com.au Contact DCA | Privacy Statement | Site Map",27);arrFiles[93]=new Array(94,"TechSupportSubsPlus.htm","19 Jan 2010","DCA - Subs Plus Technical Support - Database Consultants Australia","Technical, Support ,Subs Plus,contact, phone, fax, email, DCA, Database Consultants Australia, Melbourne, Sydney, Bangkok, Thailand, Boston, US, USA","Subs Plus Technical Support","SUBS PLUS - TECHNICAL SUPPORT For Subs Plus related technical support, please contact: Tel: +61 2 8877 0351 Fax: +61 2 9879 4198 Email: subsplussupport@data.com.au Contact DCA | Privacy Statement | Site Map",27);arrFiles[94]=new Array(95,"TechSupportTCM.htm","19 Jan 2010","DCA - The Care Manager Technical Support - Database Consultants Australia","Technical, Support ,The Care Manager,care,manager,contact, phone, fax, email, DCA, Database Consultants Australia, Melbourne, Sydney, Bangkok, Thailand, Boston, US, USA","The Care Manager Technical Support","THE CARE MANAGER - TECHNICAL SUPPORT For The Care Manager related technical support, please contact: Tel: +61 3 9320 9099 Fax: +61 3 9320 9001 Email: tcmsupport@data.com.au Contact DCA | Privacy Statement | Site Map",27);arrFiles[95]=new Array(96,"TrainingDevelopment.htm","19 Jan 2010","DCA - Jobs, Careers and Employment - Training and Development - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA Employee Culture and Values: Working at DCA and achieving outstanding results from staff","TRAINING AND DEVELOPMENT At DCA , we encourage our staff to continuously grow and develop their technical and general business skills. We have a dedicated HR function within the business that monitors and supports individual development programs, driven by our employees so that they can reach their full potential. Our training and development resources are wide and varied depending on the needs of the individual. DCA staff will participate in some or all of the following activities during their employment at DCA : On-the-job training - specific to the technologies used and the products and services we have developed and provide to our clients Relevant training courses - individuals are encouraged to nominate courses that they would like to attend to enhance their technical and general business skills - they are able to recommend courses they wish to attend or HR will source the courses for them Group training - DCA have built in-house courses for staff groups - this recently included on-site SQL Server Primer training for some of our Developers, Behavioural Recruitment Skills for Managers and Performance Management Skills for Managers Attending conferences - DCA encourage staff to network and keep abreast of the latest developments within an individual \'s work discipline by attending relevant conferences and public forums Tertiary Study support - DCA has a tertiary study support policy - it is based on job relevance and the employee successfully passing their subjects Mentoring - - DCA have used Mentors to assist technical staff moving into management positions - to broaden their general skills in areas such as shareholder returns, business development, project management, staff leadership, etc E-learning - DCA has used e-learning as a development option for staff. The benefits of this are that staff can work their training around their own schedules and also have access to 24-7 online book services providing the very latest information for technical and general business management development. Team-based activities - DCA has had a number of team based activities which improves staff knowledge sharing and sense of team belonging. These have included trips to the Yarra Valley, boat trips, dinners, lunches, etc Buddy system - DCA have a Buddy system to assist new DCA staff members to settle into the organisation in a quick and friendly manner. This helps build a sense of security with our new staff and enables them to feel part of the company and able to contribute in a more confident way in the early part of their career at DCA Guest Speaker Lunches - we have Guest Speaker Lunches every couple of months, to which all DCA staff are invited. Guest speakers are invited to talk on a range of non-technical topics including: motivation, managing stress, improved fitness, managing your financial affairs, salary packaging options and benefits, setting goals, time management and improving your communications skills. Contact DCA | Privacy Statement | Site Map",34);arrFiles[96]=new Array(97,"UserResources.htm","20 Jul 2010","DCA - The Care Manager - User Resources - Database Consultants Australia","Database Development, Data Management, Software Development, Database Services, Customer Management Applications, Customer Data Integration, Customer Relationship Management applications, thecaremanager","The Care Manager - User Resources","USER RESOURCES Comprehensive support is provided to agencies using The Care Manager throughout Australia: regular new release program and updates national help desk comprehensive user documentation on-site implementation and training with classroom training in Sydney and Melbourne active user groups in NSW, Victoria and South Australia web based Bulletin Board for online questions, documentation download and news updates. To visit The Care Manager website click her e . Contact DCA | Privacy Statement | Site Map",30);arrFiles[97]=new Array(98,"WebVersion.htm","19 Jan 2010","DCA - Subs Plus Web Direct - E-commerce - Subscription Management - Database Consultants Australia","DCA,Database Consultants Australia,subscription,subscriptions,magazine,publication,publications,software,management,database,system,subs plus,subsplus,gateway,web,site,website,e-commerce,ecommerce,order,pay,online,on-line,fulfilment,web direct","Subs Plus Web Direct provides a gateway between websites and the subscription management functionality of Subs Plus","SUBS PLUS WEB DIRECT Subs Plus Web Direct is a module offered as an extension to the Subs Plus Subscription Management software and provides a gateway between your web site(s) and the subscription management functionality of Subs Plus . DCA offers a number of e-commerce solutions that will facilitate your customers to order and pay for their subscriptions and merchandise on-line. The processing of their orders is linked directly to the Subs Plus database, from which fulfilment takes place. Customers will appreciate the convenience of the purchasing process and the increased access to information about their subscriptions/purchases. DCA can provide: development of a complete Web Direct package, from design of the site to the interaction with Subs Plus connectivity consultancy to link your existing web site to Subs Plus or selected services such as web design and admin controllers (for updating prices and effort codes easily). For more information click here . To visit the Subs Plus website click here. Contact DCA | Privacy Statement | Site Map",29);arrFiles[98]=new Array(99,"WorkingAtDCA.htm","19 Jan 2010","DCA - Jobs, Careers and Employment - DCA Work Environment - Database Consultants Australia","DCA,Database Consultants Australia,career,job,employment,position,opening,opportunity,hiring,hire,work,working at DCA, employee,culture,values,people,team, growth,success,commitment,compentencies","DCA Employee Culture and Values: Working at DCA and achieving outstanding results from staff","DCA WORK ENVIRONMENT If you are applying for a position at DCA it will most likely be in one of the following areas: Software Development IT Support Operations Outlined below is a brief overview of: the type of work performed in each department the culture within the department the technologies that are used in the department. Software Development The Software Development team is responsible for all product development at DCA , providing development services internally to each of the main product areas. By centralising our development resource, DCA provides for greater diversity of project work while allowing for sharing of technical ideas and development standards across the various products, platforms and technologies. Web provides development services from analysis right through to testing, delivery and support. Project teams are formed around the various projects at the inception stage based on skills, experience and suitability. IT Support The IT Support team perform a variety of roles including the implementation of our software at customer sites, user training and technical assistance relating to product customisations and tailored solutions. We are also responsible for the generation of user manuals, instruction and training guides. Through our helpdesk, we provide technical support to customers assisting with a wide range of queries, issues and requests. Due to the fact that we visit our customers and speak to them regularly, we provide a very personal touch to our helpdesk that make all customers feel valued. Operations The Operations team performs a number of different and varied tasks but at the end of the day it is all about the data, and the manipulation of that data. We utilise our custom developed data manipulation software Nirvana to perform many of the required tasks such as ETL, Data Formatting, Parsing, Cleansing, Deduplication / Scrubbing, Data Capture etc. We also provide operational support for B-Spoke applications that DCA \'s development team have built and we now host and maintain for clients. Customer service is delivered by our Client Liaison Officers (CLO). The CLO is responsible for the customer relationship and the delivery of quality outcomes for our clients. Tasks are diverse and include the taking of briefs, documentation, follow-up, invoicing and ensuring the clients deliverables are met. Ultimately we are a knowledge sharing department that is customer focused, quality motivated and deadline driven. We take great pride in the fact that we deliver high quality outcomes for our clients. Contact DCA | Privacy Statement | Site Map",33);arrFiles[99]=new Array(100,"Jobs/AccountMgr.htm","26 May 2010","DCA - Jobs, Careers and Employment - Position Available - Account Manager - Software Solutions - Database Consultants Australia","DCA,Database Consultants Australia,subscription,subscriptions,magazine,publication,publications,software,management,database,system,subs plus,subsplus,in-house,inhouse,outsource,outsourced,ecommerce,e-commerce,web,website","Position Available - Test Manager","CAREERS AT DCA ACCOUNT MANAGER - SOFTWARE SOLUTIONS Melbourne CBD location Established, stable Tier-2 Provider Attractive Package plus Uncapped Performance Bonus DCA is an established database management and software development company committed to delivering leading-edge software products and services. We provide innovative data management solutions to Top 100 corporate businesses in Australia. Due to growth, we are always on the look out for quality Account Managers to playto play a pivotal role in managing relationships with customer executives and developing new business opportunities. Key challenges include: responding to client requests and managing resolution of problems presenting and demonstrating the range of products and services to individuals and groups sales activities including quotations, tenders and proposal writing evaluation and analysis of new business opportunities and reporting on findings working with clients to become intimate with project issues and the evolution of those issues in the general marketplace. The ideal candidate has proven account management and/or consulting experience with IT solutions in large organisations and/or government departments. The role requires a strategic thinker with effective communication skills and logical decision making. DCA is an Equal Opportunity Employer. To apply, please email a current version of your C.V to careers@data.com.au quoting reference number ACTMGR . Contact DCA | Privacy Statement | Site Map",30);arrFiles[100]=new Array(101,"Jobs/Job-010807.htm","7 Jun 2010","DCA - Jobs, Careers and Employment - IT Graduate Opportunities and Recruitment - Graduate Rotation Program - Database Consultants Australia","DCA,Database Consultants Australia,subscription,subscriptions,magazine,publication,publications,software,management,database,system,subs plus,subsplus,in-house,inhouse,outsource,outsourced,ecommerce,e-commerce,web,website","Position Available - IT Graduate","CAREERS AT DCA BUSINESS ANALYST Key management position Lead a team of Business Analysts Keep our Software Product No 1 in the market Database Consultants of Australia (ResearchMaster) is the leading provider of enterprise research management systems used by universities and research centres across Australia and New Zealand. We seek a person with excellent analysis skills and management experience to specify products to meet ResearchMaster ’s current and future business needs and to ensure ongoing market relevance and product sustainability. Other key responsibilities include: Required to make key product decisions based upon a thorough understanding of the breadth and depth of the implications for the company and the product. Develop business cases for the development and/or expansion of the product ensuring that product development initiatives are priced in order to support ongoing profitability and market competitiveness. Develop and maintain functional and non-functional specifications of the product and the production of product user guides. Proactively seek industry relevant data impacting the RMPL product (e.g., future trends within research management, what other industry leaders are doing in this area and up coming compliance/legislative requirements which will impact the product). Liaise with all key stakeholders to produce the product roadmap for each financial year and to plan the ongoing product pipeline. Work with the Commercial Services Manager to provide pre-sales support. Maintain the company’s ISO accreditation. To be considered for this role we are seeking a person with the following qualifications and experience: Extensive business analysis experience ideally within process driven environments such as Higher Education, Government or Research Management. Knowledge of Software Development including all facets of the SDLC. Ability to work with clients and developers to provide accurate specifications, realistic timelines and budgetary quotes. Understanding of relevant technologies, including relational databases, software development and interface design. Experience of migrating legacy systems to new platforms. Well developed ability to distinguish requests versus needs, requirements versus solutions and to classify and prioritise requirements. Clear, precise communicator both verbally and written. Demonstrable ability to multitask and to work deadlines. Experience of managing a small team of business analysts. Ability to represent the company at industry forums and to research market trends. A degree in Information Technology and/or equivalent work experience. This is a fantastic opportunity to play a key role in a dynamic and friendly team, offering you variety and challenge across a range of projects with rewarding career opportunities. Travel within Australia and New Zealand may be required. DCA is an Equal Opportunity Employer. To find out more about this role, contact Eveline Hutton on 03 9569 3466. To apply, please email a current version of your C.V. to c areers@data.com .au no later than 5.00 pm Friday 18 June 2010 quoting reference number RMPM-June-10 . Contact DCA | Privacy Statement | Site Map",32);arrFiles[101]=new Array(102,"Jobs/Job-060910.html","7 Sep 2010","DCA - Jobs, Careers and Employment - Software Support Manager / Assistant Network Administrator - Database Consultants Australia","DCA,Database Consultants Australia,subscription,subscriptions,magazine,publication,publications,software,management,database,system,subs plus,subsplus,in-house,inhouse,outsource,outsourced,ecommerce,e-commerce,web,website","Position Available - IT Graduate","CAREERS AT DCA SOFTWARE SUPPORT MANAGER / ASSISTANT NETWORK ADMINISTRATOR Attractive Salary Package Broad IT Support - combined Software Support and Network Admin role Early Career Development Opportunity Do you have passion for technology and delivering solutions to end users? DCA is one of Australia’s fastest growing database management and software development companies. We are seeking an enthusiastic, multi-skilled person who has had exposure to Customer Software Support, Network Admin and/or Computer Maintenance. Some managerial experience would be beneficial but not essential. Based in our North Sydney Office , this role possesses the following challenges: Supporting one of our key innovative Software solutions ( Subs Plus ) Liaising with external and internal customers, development and key stakeholders Providing internal 1st level Desktop support in a Microsoft Windows and Office environment Undertaking office backups Troubleshooting LAN and Internet Connectivity issues Supporting of Disaster Recovery processes External on-site software installation and training The ideal applicant will have a passion for technology, have an appropriate qualification and/or relevant industry experience. Knowledge or a capacity to learn software solution support and network administration (handling PCs, Windows environments, knowledge of Firewall and Switches within a network, etc) are important. MCP, MCSA or MCSE would be beneficial but not essential. You will need to have excellent problem solving and communication skills. This is a rare opportunity to build your career with a growing and reputable database management and software development company. Your passion and commitment to providing proactive IT/Software support will be rewarded with enhanced skills training, career path development and competitive remuneration. DCA is an Equal Opportunity Employer. To apply please email a current version of your C.V. to careers@data.com.au by no later than 5.00pm on Friday 17 September, quoting reference number SSNA- sept- 2010 . Contact DCA | Privacy Statement | Site Map",31);arrFiles[102]=new Array(103,"Jobs/Job-080810.html","9 Aug 2010","DCA - Jobs, Careers and Employment - Project Administrator - Database Consultants Australia","DCA,Database Consultants Australia,subscription,subscriptions,magazine,publication,publications,software,management,database,system,subs plus,subsplus,in-house,inhouse,outsource,outsourced,ecommerce,e-commerce,web,website","Position Available - IT Graduate","CAREERS AT DCA PROJECT ADMINISTRATOR Market competitive package 6 month contract with view to permanency Diverse project environment DCA is a leading database management and software development Company committed to delivering leading-edge software products and services. We offer rewarding career opportunities, excellent project-based experience and a professional work ethic. We are currently seeking an enthusiastic Project Administrator to support our Software Development Team based in Melbourne. You will assist our Professional Services team with the delivery of major client projects both in Victoria and interstate. You possess excellent organisational and communication (written and verbal) skills, and display the capacity to work with internal and external clients to assist with achieving department goals. You are an advanced user of the Microsoft Office product suite, primarily in Word and Excel. Exposure to Microsoft Project or any other scheduling/resourcing tools and prior project administration experience will be highly regarded. Your duties include: preparation of project reporting coordination of resources maintaining the project register, schedules, timesheets, invoicing and cost tracking arranging meetings related administrative duties This role will suit a pro-active Administrator with strong customer-service and attention-to-detail skills . Prior experience working in an IT/Software development support and administration role will be highly regarded, but is not essential. DCA is an Equal Opportunity Employer. To find out more about this role, contact Irene Lee on 03 9320-9000. To apply, please email a current version of your C.V. to careers@data.com.au by no later than 5.00 pm Tuesday 24th August 2010 quoting reference number PA-Aug10 . Contact DCA | Privacy Statement | Site Map",30);arrFiles[103]=new Array(104,"Jobs/Job-300810.html","30 Aug 2010","DCA - Jobs, Careers and Employment - Senior Software Developer - Database Consultants Australia","DCA,Database Consultants Australia,subscription,subscriptions,magazine,publication,publications,software,management,database,system,subs plus,subsplus,in-house,inhouse,outsource,outsourced,ecommerce,e-commerce,web,website","Position Available - IT Graduate","CAREERS AT DCA SENIOR SOFTWARE DEVELOPER .Net Web application .Net WPF application Oracle database Permanent Position ResearchMaster Pty Ltd is the leading provider of research management software in Australia and New Zealand. If you are keen to make a difference within a vibrant, growing organisation, read on! We are currently seeking an enthusiastic professional to join our Software Development team at our Carnegie office. This role will involve construction of new web and WPF software, and re-engineering of existing software. Keys to success are strong OO design and SOA programming skills, an ability to communicate to both technical and non-technical people, and a strong desire to build high quality software. To qualify for this role you must have a relevant tertiary qualification and a minimum of 5 years experience, with a minimum of 2 years in a senior position, in software development. Specifically, you must be experienced in: Technical analysis and design Object-oriented design and programming .Net 2.0 or 3.5 web application programming Web services programming (ideally WCF) Oracle PL/SQL Unit testing Ideally you will also have experience with WPF. Other capabilities include: experience of the full SDLC, code reviews, continuous integration, commitment to high standards and client service. DCA is an Equal Opportunity Employer. To apply please email a current version of your C.V. to careers@data.com.au by no later than 5.00pm on Friday 10 September, quoting reference number RMSSD- sept- 2010 . Contact DCA | Privacy Statement | Site Map",30);