DCA’s Data Support Services provides operational campaign management services across the data services business unit and internal products offered by the company.

Data Support Services assist clients to 'close the loop' on their marketing campaign. Whether the response or communication is coming back to DCA via email, web, fax, mail or telephone we provide the infrastructure, PO Box, telehone number, email address or web site URL to receive and then process the information as it is provided or returned from a campaign.

The services are provided as a batch or can be real-time processing as data is captured into a new database or responses are directly entered into an existing database DCA is hosting or is located at the client site.

DCA’s Data Support Services include:

• return mail management
• batching / sorting / collating
• data entry / data capture
• data / forms scanning
• competition response management
• information requests fulfilment
• loyalty program redemptions
• online payment processing
• banking services
• mail fulfilment
• email, fax, SMS broadcasting.