DCA EXPERTISE

DCA provides market-leading software and data management solutions for:

• Civic Compliance: through the PinForce product suite to provide mobile technology solutions for the management of parking and bylaws infringement processing as well as traffic management solutions for government and private organisations internationally.

• Health and Community Care: through the provision of The Care Manager software to support agencies delivering health related services to clients in their homes and in the community.

• Subscription Management: through the provision of call centre services and the management of the order fulfillment process for publications houses and magazines.  DCA also provides publishers, associations, unions, clubs and other organisations with market leading Subs Plus software for comprehensive management of their subscription business.

• Research Management: through the ResearchMaster technology to assist universities and research organisations manage complex research projects.

• Data Management: through the provision of an industry leading data management software tool, Nirvana, and bureau Data Services to major corporations and government organisations to improve quality and accuracy of marketing data and customer information.

• Customer and Membership Management: through the provision of software or outsourced customer service solutions to manage memberships and customer data for organisations, clubs, associations, unions and groups.

• Loyalty Program Management: through the development of systems that track the outcome of business initiatives and allow for maximisation of member relationships and reward programs.  DCA also provide outsourced loyalty program management services.

• Customised Application Solutions: through the development of significant business-critical systems for large enterprises and government.